Experts Reviews · Company report
Sono-Marin Pest logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%72+5.1Craft & service penalty86−1.4Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Sono-Marin Pest

Santa Rosa, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #166Position by Experts Score among all companies we track in this category. of 295 wildlife removal services · 4.9★ from 143 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sono-Marin Pest is better than 92% of wildlife removal services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sono-Marin Pest is better than 88% of wildlife removal services.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sono-Marin Pest is better than 86% of wildlife removal services.A
86
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sono-Marin Pest is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sono-Marin Pest is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sono-Marin Pest is better than 72% of wildlife removal services.B
72

Reviews for your job

Customers hired Sono-Marin Pest for 8 kinds of job.

Sono-Marin Pest for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$139
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#104 / 192
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 18 Google reviews tagged “Spider extermination”

Scott3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Sono-Marin Pest Solutions is by far the most professional and organized pest control company I've ever dealt with. They always give plenty of advanced notice before appointments, the technician always checks in upon arrival. He takes his time and is meticulous in his work. He removes all spider webs and nests, uses…

Rodent exterminationSpider exterminationBug & insect extermination
cookie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Sono-Marin was referred to us by our landscaper and we find the staff responsive, informed, friendly, flexible, punctual and professional. They are growing their business, and I have recommended them to family and neighbors. Our regular technician Richard is always pleasant when he checks in to hear my concerns,…

Paid $100–120Reasonable priceHome inspectionGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
ben2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nice guys, Dylan and Morgan ! Easy to work with. Professional. Thanks a lot ! —Ben

Ant exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Kitty5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Tyler came out and walked our property, pointing out the problems he saw. His professional knowledge was evident as well as a conservative approach to dealing with them. We are thrilled with the service provided.

Ant exterminationGeneral pest inspectionSpider extermination
Aimee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nicest guys ever! Very caring, very professional and responsive!

Ant exterminationGeneral pest inspectionRodent extermination+ Professionalism
Ray8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

As long as they are in business and we are alive we will look forward to their annual visits.

General pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
Julianna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Tyler was professional, informative, and listened to our questions and concerns. He made us feel at ease and was able to get started right away with initial treatments. It was a great first experience for a not so great problem to have. I highly recommend!

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
RobertLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very professional, knowlegable, dependable, and competent, as well as really nice guys! Besides the excellent service that they've performed for us, friends to whom we've recommended them have been very pleased with their work, too.

Hornet & wasp exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Dayna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent service

Rodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
MeganLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I’ve been incredibly impressed with SonoMarin. Following a thorough inspection, we’ve had ongoing maintenance as well as exclusion work done. The team is professional yet personable, responsive, and just great to work with! Needing Pest services are not inherently a fun experience but these guys manage to make it positive! Highly recommend.

General pest inspectionRodent exterminationSpider extermination+ Responsiveness+ Quality+ Professionalism
Dana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Very professional, informative, and on time.

Spider extermination+ Responsiveness+ Punctuality+ Quality
LeeEdited 5 months ago★★★★★

Rating only, no written review.

Paid $60–80Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
GailEdited 4 years ago★★★★★

Rating only, no written review.

Bug & insect exterminationGeneral pest inspectionSpider extermination+ Value
Karen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Spider extermination+ Professionalism
Ultraltd1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ant exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Manuel5 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Bettina10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Bee exterminationHornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
KathiLocal Guide · 92 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Rodent exterminationSpider extermination+ Punctuality+ Professionalism

Price

$246+127% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 80%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination43$81–$323
Ant extermination22$79–$246
Spider extermination18$58–$139
General pest inspection16$63–$128
Home inspection15$68–$168
Hornet & wasp extermination9$81–$214
Bug & insect extermination6$71–$136
General wildlife removal5$214–$426

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