Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%54+3.8Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

SOS Carpet Furniture & Tile Cleaning

Tamarac, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #171Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 5.0★ from 395 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.SOS Carpet Furniture & Tile Cleaning is better than 95% of carpet cleaning.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.SOS Carpet Furniture & Tile Cleaning is better than 90% of carpet cleaning.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.SOS Carpet Furniture & Tile Cleaning is better than 100% of carpet cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.SOS Carpet Furniture & Tile Cleaning is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.SOS Carpet Furniture & Tile Cleaning is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.SOS Carpet Furniture & Tile Cleaning is better than 54% of carpet cleaning.C
54

Reviews for your job

Customers hired SOS Carpet Furniture & Tile Cleaning for 6 kinds of job.

SOS Carpet Furniture & Tile Cleaning for carpet steam cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.74
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$100–150
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$170–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Carpet steam cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#77 / 140
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 74 Google reviews tagged “Carpet steam cleaning” · showing 20

SFLALocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Been using SOS for both commercial & residential for 15+ years & Mitch has always had the nicest, polite & knowledgeable staff each & every time. We have used SOS carpet to clean a 40,000ft office building to something as little as a sofa & has never disappointed on the outcome. Thank you.

Carpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Adrienne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I have used this service company several times now to clean my sofa and area rugs. Mitch is easy to book with and Joe is a delight to have in my house. So courteous and does a fantastic job. On time, reliable and fair priced. Considering them for additional tile cleaning.

Carpet steam cleaning
ALocal Guide · 82 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

A nice job cleaning our family room furniture and appreciated the guidance on ways to keep everything looking clean… thank you!

Paid $150–200Reasonable priceCarpet steam cleaningUpholstery cleaning
JenLocal Guide · 392 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

This is the only service I will call when I need both home and office floor cleaning done. Technician Joe serviced both my tile and carpet today in my Coral Springs business and was on time, professional and kind.

Customer photo from Jen's review
Paid $300–350Reasonable priceCarpet steam cleaningService not listed
HarrisonLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They always are professional and do a careful job of cleaning our area rugs. Highly recommend.

Paid $100–150Reasonable priceCarpet steam cleaning
jernys3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service 😌👍

Paid $150–200Great priceCarpet steam cleaningUpholstery cleaning
susan10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Quick response to my call to set up appointment. My carpet looks great! The crew member was polite, did a great job, and knowledgeable about the services offered. We will definitely use them again.

Carpet steam cleaning
Donna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

As soiled as my carpet was it looks much much better now

Paid $200–250Not sureCarpet steam cleaning
LyfeLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I couldn't ask for a better tech then Julius. Julius on time, well mannered, and made every effort to get my sofa and carpet looking like new. I would use them again and again. Thank you Julius!!!! No One Does It Better!!!

Paid $200–250Great priceCarpet steam cleaningUpholstery cleaning
Susan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Our technician, Mike, was on time and his work was thorough, excellent and professional. The work was completed timely and pricing was as quoted when I made the appointment. I highly recommend Mike and SOS Carpet for any carpet, upholstery or tile cleaning needs.

Paid $200–250Reasonable priceCarpet steam cleaningUpholstery cleaning
Robert2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great response time and always do a fantastic job. I have had them clean carpets, rugs and furniture!!! Staff is excellent 💕

Paid $250–300Reasonable priceCarpet steam cleaning
AnnLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great service. Staff efficient and knowledgeable about their product. Good price

Paid $150–200Great priceCarpet steam cleaning
Lynne9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

It definitely cleaned my carpet, looks better. Should not have waited so long to have it done. Will probably get it cleaned again next year. Dave was knowledgeable and nice and did a great job.

Carpet steam cleaning
JayLocal Guide · 151 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great service by experienced professionals. I highly recommend them. I've tried other carpert cleaning companies and this is by far the best one.

Paid $100–150Reasonable priceCarpet steam cleaningUpholstery cleaning
WaldackLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The techs were polite, professional, and kept me updated throughout the cleaning process. I'm happy with the cleaning and the overall detailed care.

Reasonable priceCarpet steam cleaningUpholstery cleaning
Dorothy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Although I have used SOS for several years for carpet, rug, upholstery and tile cleaning, this was an SOS call as my 95 lb dog got sick. While we were out, he threw up in 8 places on my ivory carpet. They fit me in that day and did a great job! They usually do my entire house. They did our whole tv room while they…

Paid $100–150Reasonable priceCarpet steam cleaningPet stain & odor removal
John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This is my second year using SOS while I was away. I felt completely comfortable allowing SOS into my house while I was away. I made all the specific arrangements with the office. The gentleman who came to clean our carpets and large sectional called on his way and sent pictures after the fact! We couldn’t be more…

Paid $250–300Reasonable priceCarpet steam cleaningUpholstery cleaning
Marlyn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Julius did a great job on cleaning my carpet. Very satire with the job.

Paid $100–150Reasonable priceCarpet steam cleaning
JohnLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★

The guy cleaned the carpet but left the tile dirty on the way out. Kinda defeats the purpose. A little attention to detail goes a long way. Would probably not hire again.

Paid $100–150Reasonable priceCarpet steam cleaning
Francine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had carpets and a white sectional sofa cleaned and they look close to new. Excellent service- Joe was fantastic- polite personable and persistent to get the job done right. I highly recommend.

Great priceCarpet steam cleaningUpholstery cleaning

Show more carpet steam cleaning reviews (54 more) →

Price

$240-13% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 55%Reasonable 44%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning74$170–$371
Upholstery cleaning44$189–$377
General carpet cleaning19$170–$340
Area rug cleaning17$176–$453
Pet stain & odor removal13$153–$366
Mattress cleaning2—

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