Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%54+3.8Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

SOS Carpet Furniture & Tile Cleaning

Tamarac, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #171Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 5.0★ from 395 Google reviews

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Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.SOS Carpet Furniture & Tile Cleaning is better than 95% of carpet cleaning.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.SOS Carpet Furniture & Tile Cleaning is better than 90% of carpet cleaning.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.SOS Carpet Furniture & Tile Cleaning is better than 100% of carpet cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.SOS Carpet Furniture & Tile Cleaning is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.SOS Carpet Furniture & Tile Cleaning is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.SOS Carpet Furniture & Tile Cleaning is better than 54% of carpet cleaning.C
54

Reviews for your job

Customers hired SOS Carpet Furniture & Tile Cleaning for 6 kinds of job.

SOS Carpet Furniture & Tile Cleaning for pet stain & odor removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–150
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$153–$366
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#109 / 167
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Pet stain & odor removal”

SFLALocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Been using SOS for both commercial & residential for 15+ years & Mitch has always had the nicest, polite & knowledgeable staff each & every time. We have used SOS carpet to clean a 40,000ft office building to something as little as a sofa & has never disappointed on the outcome. Thank you.

Carpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Dorothy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Although I have used SOS for several years for carpet, rug, upholstery and tile cleaning, this was an SOS call as my 95 lb dog got sick. While we were out, he threw up in 8 places on my ivory carpet. They fit me in that day and did a great job! They usually do my entire house. They did our whole tv room while they…

Paid $100–150Reasonable priceCarpet steam cleaningPet stain & odor removal
AnaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Wow! Julius brought my couch back to white.. it looks brand new again! He did an AMAZING job restoring my favorite cloud couch to its original clean, white look. Knowing our couch was previously stained from our puppy, I was amazed that he got every stain out like magic! I 100% recommend their service and will…

Upholstery cleaningPet stain & odor removal
SarahLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The technician was friendly, efficient, and met my expectations. Will have them come again for my next carpet cleaning!

Paid $100–150Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Alexandra8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I called SOS Carpet on a Monday and by Tuesday Mitch had Julius out to the house to clean my father's carpets. Mitch was responsive and helpful. Julius, the technician who came to the house, was AMAZING. He did a great job, was extremely polite, accommodating when I added things at the last minute and very…

Great priceGeneral carpet cleaningPet stain & odor removal
Amy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve been using Mitch and his team for years. We have two kids and three dogs. They are the most polite and helpful. They are efficient and always punctual. I will never use anyone else. SOS is the best.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
GeorgeLocal Guide · 141 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Third time I have used SOS. I highly recommend. Next day appointment, on time, courteous, effective and reasonable pricing.

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Yamile3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve used SOS for a few years and they’re always great. Very professional, good price and leave the carpet stain and order free. I wouldn’t use anyone else!

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Springwood3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

SOS has kept my carpet looking new for over 15 years very reliable and affordable wouldn’t use anyone else.

Carpet steam cleaningArea rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Kevin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mitch and his team have been cleaning my house for YEARS! Best in south Florida I highly recommend them.

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Anthony8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great customer service. The rep was very nice and did a great job. They were cost efficient and provided great service. I recommend them to anyone

Area rug cleaningGeneral carpet cleaningMattress cleaning+ Responsiveness+ Punctuality+ Quality
Andrew10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing service !! Had a couple stains on the carpet from the dog and they took care of it, very fast and efficient.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Norm8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Carpet steam cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality

Price

$240-13% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 55%Reasonable 44%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning74$170–$371
Upholstery cleaning44$189–$377
General carpet cleaning19$170–$340
Area rug cleaning17$176–$453
Pet stain & odor removal13$153–$366
Mattress cleaning2—

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