Rhiana Thompson3 reviewsTotal number of Google reviews Rhiana has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent service!
SoUSA Cash For Junk Car
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%99+30.5Experts Score= 100Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#6 of 81 property cleanup servicesPosition by Experts Score among all companies we track in this category. · better than 94%
5.0 ★★★★★ 110 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
Oct 2026latest review
SoUSA Cash For Junk Car at a glance
Customers consistently highlight the company's punctuality, noting that drivers often arrive within minutes of contact to remove vehicles. Reviewers describe the process as efficient, with staff providing fair cash offers without haggling and maintaining a professional demeanor throughout the transaction. The business is praised for its quick response times and straightforward handling of junk car removals. No recurring criticisms appear in the provided excerpts, as all listed reviews are five-star ratings.
- Google rating: 5.0 out of 5 from 110 reviews (100% five-star).
- Reviews on this page: 110 Google reviews (76 with written comments, 6 with photos).
- Owner responses: the business replied to 99% of reviews.
- Most recent review: October 30, 2026.
- Service: Property Cleanup Service serving Fall River, Massachusetts.
Data from Google, last updated November 2, 2026.
Score profile vs other property cleanup services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.SoUSA Cash For Junk Car: 100/100 on this factor. Category median: 97.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.SoUSA Cash For Junk Car: 99/100 on this factor. Category median: 97.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.SoUSA Cash For Junk Car: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 97.–
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Bar = this company · dark tick = category median.
Star ratings
110 Google reviews we collected
- 5 stars110100%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 76 written reviews
- Praise132100%
- Complaints00%
Topic share
How often each topic comes up in the written reviews
- Speed & response3627%
- Staff & attitude3224%
- Would recommend2821%
- Quality & results2217%
- Price & value86%
- Honesty & trust54%
- Communication11%
What customers talk about
We read 76 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…canceling and extending The removal for another date, SOUSA showed up promptly on time move the vehicle without a problem and was Very professional…”
“…d up promptly on time move the vehicle without a problem and was Very professional…”
“…e to take it 20 minutes after I call fast service so respectful would definitely recommend!…”
“I’m impressed with the quality of your work, You provide outstanding service, really reliable”
“He gave me a very fair offer and was at my house an hour later.”
“It’s so quick if you need to junk your car trust me when I say use this great company!”
“Speedy pickup, easy to work with, very polite and courteous… received cash on the spot.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Sousa, Cash for Junk Cars made it very simple at a time when other companies were canceling and extending The removal for another date, SOUSA showed up promptly on time move the vehicle without a problem and was Very professional
Bruce10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Second time I have used them for a car removal. He gave me a very fair offer and was at my house an hour later. Took the car handed me the cash. Can’t ask for anything better. I Highly recommend them.
TimothyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Fast response via Whatsapp. Took my heater for basically what every online service offered, paid cash and no haggling. Took 3 minutes for the transaction. Polite and professional, would recommend.
Samantha11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
He was great call to pick up my old car lost my key and he was still able to take it 20 minutes after I call fast service so respectful would definitely recommend!!
Justin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
My Subaru fell apart and was completely rusted underneath. I called and they answered immediately, took my information, and quoted me the amount of cash I would receive. The driver was very nice and arrived within 30 minutes, took the car, and paid me. It was an extremely easy experience. 👍
Russell6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Speedy pickup, easy to work with, very polite and courteous… received cash on the spot. Highly recommended.
Photos
Customer reviews
5.0 ★★★★★ 110 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Averyl AndradeLocal Guide · 16 reviewsTotal number of Google reviews Averyl has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat service.
Response from the owner · 4 days ago
Thank you very much 🙏
John Melo4 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSousa, Cash for Junk Cars made it very simple at a time when other companies were canceling and extending The removal for another date, SOUSA showed up promptly on time move the vehicle without a problem and was Very professional
Response from the owner · 4 days ago
Thank you very much 🙏
gatsin fede4 reviewsTotal number of Google reviews gatsin has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleProfessional , fair and very efficient . Highly recommend.
Response from the owner · 4 days ago
Thanks you very much 🙏
Bruce Levy10 reviewsTotal number of Google reviews Bruce has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSecond time I have used them for a car removal. He gave me a very fair offer and was at my house an hour later. Took the car handed me the cash. Can’t ask for anything better. I Highly recommend them.
Response from the owner · 3 weeks ago
Thank you very much for contacting us a second time and for trusting our work, we remain at your disposal and ready to assist you :)
Timothy FoleyLocal Guide · 16 reviewsTotal number of Google reviews Timothy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFast response via Whatsapp. Took my heater for basically what every online service offered, paid cash and no haggling. Took 3 minutes for the transaction. Polite and professional, would recommend.
Response from the owner · 2 months ago
Thank you very much.. we are at your disposal should you need anything
Trisha Wright1 reviewTotal number of Google reviews Trisha has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery friendly and quick service. Would recommend if you need a car hauled away!
Response from the owner · 2 months ago
Thank you very much.. we are at your disposal should you need anything
Hawah Wesson1 reviewTotal number of Google reviews Hawah has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleQuick pick up , very polite & very professional
Response from the owner · 2 months ago
Thank you very much.. we are at your disposal should you need anything
idalina rodriguesLocal Guide · 16 reviewsTotal number of Google reviews idalina has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat place to junk your car.
Response from the owner · 3 weeks ago
Thank you very much, we remain at your disposal and ready to assist you ;)
Samantha Couto11 reviewsTotal number of Google reviews Samantha has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHe was great call to pick up my old car lost my key and he was still able to take it 20 minutes after I call fast service so respectful would definitely recommend!!
Response from the owner · 3 weeks ago
Thank you very much, we remain at your disposal and ready to assist you ;)
Business details
- Address: 476 Whipple St second floor, Fall River, MA 02724
- Phone: (774) 955-2052
- Instagram: @sousa_towing_service
- Service area: Fall River, MA