Analyzing 10,197,27610.2M ReviewsFor 28,85628.9K Experts

Experts Reviews · Company report
South Valley Auto Glass logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%22+1.6Momentum penalty72−2.8Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

South Valley Auto Glass

Herriman, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #585Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 163 Google reviews

📞 Call (801) 254-0300Request a call backWebsite ↗

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.South Valley Auto Glass is better than 88% of auto repair shops.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.South Valley Auto Glass is better than 85% of auto repair shops.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.South Valley Auto Glass is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.South Valley Auto Glass is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.South Valley Auto Glass is better than 72% of auto repair shops.B
72
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.South Valley Auto Glass is better than 22% of auto repair shops.D
22

Reviews for your job

Customers hired South Valley Auto Glass for 6 kinds of job.

South Valley Auto Glass for auto rear window replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto rear window replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 3

All 3 Google reviews tagged “Auto rear window replacement”

David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys are the very best in the Glass Business. I manage a company of 50 plus vehicles. With each install they go above and beyond from installing quality glass to cleaning up after themselves. Highly recommend for all your Glass needs!

InstallationAuto power window repairAuto windshield leak repair
Ash5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have been using south valley for years on multiple vehicles, including my sxs’s! They have always been amazing, very accommodating, get me right in or come to my home and do the repair. Their work is top notch, staff and owners are amazingly friendly and I’ve used insurance and cash both over the years, either…

InstallationAuto power window repairAuto windshield repair
Stephanie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

This was honestly one of the most enjoyable experiences i have had with a business. They were happy to have a conversation with us and were even nice to our kids. They replaced our back windshield in no time and it looks great. I will be recommending them to everyone i know!

Auto rear window replacement+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 80%Reasonable 10%Overpriced 0%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Auto windshield replacement18—
Installation12—
Auto windshield repair10—
Auto power window repair5—
Auto side window replacement4—
Auto rear window replacement3—

Compare with

Salt Lake Valley Mobile Mechanics LLC logoSalt Lake Valley Mobile Mechanics LLCExperts Score 98Herriman · 4.98★Richins Car Service logoRichins Car ServiceExperts Score 93Herriman · 4.90★Grease Monkey logoGrease MonkeyExperts Score 88Herriman · 4.89★