Analyzing 10,639,13710.6M ReviewsFor 30,18530.2K Experts

Experts Reviews · Company report
Southern Botanical Landscape & Tree Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%70+38.2Reliability 24%66+16Value 14%68+9.6Replies to reviews 7%84+5.9Craft & service penalty41−5.9Momentum penalty84−1.6Experts Score= 62Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.62SCORE

Southern Botanical Landscape & Tree Care

Dallas, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #70Position by Experts Score among all companies we track in this category. of 74 mulching services · 4.6★ from 211 Google reviews

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Report card

Percentile vs other mulching services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Southern Botanical Landscape & Tree Care is better than 70% of mulching services.B
70
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Southern Botanical Landscape & Tree Care is better than 66% of mulching services.B
66
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Southern Botanical Landscape & Tree Care is better than 41% of mulching services.C
41
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Southern Botanical Landscape & Tree Care is better than 68% of mulching services.B
68
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Southern Botanical Landscape & Tree Care is better than 84% of mulching services.A
84
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Southern Botanical Landscape & Tree Care is better than 84% of mulching services.A
84

Reviews for your job

Customers hired Southern Botanical Landscape & Tree Care for 8 kinds of job.

Southern Botanical Landscape & Tree Care for landscape design

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Landscape design”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 11
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Landscape design”

Sally3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Exceptional customer service and outstanding execution from start to finish! The landscaping design was beautiful and the installation was done with great attention to detail. We loved working with Hank. Highly recommend Southern Botanical.

Reasonable priceIrrigation system repair & maintenanceRock landscapingLandscape installations
Barrett8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Southern Botanical has been fantastic to work with from design thru completion of our front yard renovation. Hank did a fantastic job with the design and budget. He was very responsive and receptive to our input, ultimately delivering a design that exceeded our expectations. He and his team managed the entire…

Customer photo from Barrett's reviewCustomer photo from Barrett's reviewCustomer photo from Barrett's review
Reasonable priceStone landscapingTree stump grindingWalkway landscaping
Larry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We corrected a water drainage issue on one side of our home and added extensive landscaping improvements to the entire property. Southern Botanical created a project plan for the landscaping and water drainage project via 3D software that enabled us to view, discuss and modify their concept. This was a 'big…

Reasonable priceStone landscapingLandscape design constructionIrrigation system repair & maintenance
BlairLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have been using Southern Botanical for over a decade now. I could not recommend Kenzie and her team more highly. They are always professional and efficient.

Artificial turf installationBackyard landscapingCabling & bracing+ Responsiveness+ Punctuality+ Quality
Bay2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Best in town! Always responsive and personable. Very knowledgeable and creative people at the top. Highly recommend

Custom landscape designGarden decoratingGarden design+ Responsiveness+ Quality+ Professionalism
Bob5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kassidy McCabe is the very best! So responsive! Professional and knowledgeable.

Backyard landscapingHardscapingHedge trimming

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 71%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Tree trimming & pruning25—
Irrigation system repair & maintenance23—
Landscape installations18—
Yard landscaping17—
Landscaping maintenance15—
Landscape design construction14—
Lawn landscaping13—
Gardening services13—

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