Analyzing 10,639,13710.6M ReviewsFor 30,18530.2K Experts

Experts Reviews · Company report
Southern Botanical Landscape & Tree Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%70+38.2Reliability 24%66+16Value 14%68+9.6Replies to reviews 7%84+5.9Craft & service penalty41−5.9Momentum penalty84−1.6Experts Score= 62Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.62SCORE

Southern Botanical Landscape & Tree Care

Dallas, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #70Position by Experts Score among all companies we track in this category. of 74 mulching services · 4.6★ from 211 Google reviews

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Report card

Percentile vs other mulching services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Southern Botanical Landscape & Tree Care is better than 70% of mulching services.B
70
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Southern Botanical Landscape & Tree Care is better than 66% of mulching services.B
66
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Southern Botanical Landscape & Tree Care is better than 41% of mulching services.C
41
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Southern Botanical Landscape & Tree Care is better than 68% of mulching services.B
68
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Southern Botanical Landscape & Tree Care is better than 84% of mulching services.A
84
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Southern Botanical Landscape & Tree Care is better than 84% of mulching services.A
84

Reviews for your job

Customers hired Southern Botanical Landscape & Tree Care for 8 kinds of job.

Southern Botanical Landscape & Tree Care for lawn landscaping

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.77
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 70/100.How Job match is calculatedBuilt only from reviews Google tagged “Lawn landscaping”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 12
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Lawn landscaping”

Barrett8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Southern Botanical has been fantastic to work with from design thru completion of our front yard renovation. Hank did a fantastic job with the design and budget. He was very responsive and receptive to our input, ultimately delivering a design that exceeded our expectations. He and his team managed the entire…

Customer photo from Barrett's reviewCustomer photo from Barrett's reviewCustomer photo from Barrett's review
Reasonable priceStone landscapingTree stump grindingWalkway landscaping
K17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Absolutely fantastic!! Hank (designer) gave us everything we imagined for the backyard and even more vision for the future after working with the team! .Thank you again!!

Great priceIrrigation system repair & maintenanceLandscape installationsLawn landscaping
Ricky13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They do excellent work! Great management of the services done. Keep you updated on work being done. Love the staff! Highly recommend!

Reasonable priceLandscape design constructionIrrigation system repair & maintenanceGardening services
Andres7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We have had a great experience with Southern Botanical and Noel! They are professional, responsive, knowledgeable and dependable!

Gardening servicesTree trimming & pruningLawn landscaping
S2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Osbaldo Soto and the great teams at Southern Botanical make our home and gardens beautiful. Very greatful for the collaboration snd expertise. Os especially is proactive and solves complex issues to achieve the vision. He is a consummate professional. Thank you!

Stone landscapingLandscape design constructionIrrigation system repair & maintenance
BlairLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have been using Southern Botanical for over a decade now. I could not recommend Kenzie and her team more highly. They are always professional and efficient.

Artificial turf installationBackyard landscapingCabling & bracing+ Responsiveness+ Punctuality+ Quality
debborah12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

McKenzie Franklin is the best. After trying many landscape professionals I think I have finally found the people that can do the best job. The landscaping crew are very professional and friendly.

Reasonable priceIrrigation system repair & maintenanceGardening servicesLandscape installations
HowardLocal Guide · 85 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★

I cannot recommend Southern Botanical as an HOA landscape company. They consistently engage in upcharging practices, and the quality of their work suffers when a competent property manager is not assigned. My main issue with Southern Botanical is their propensity to upcharge for almost everything. Minor additions or…

Gardening servicesIrrigation system repair & maintenanceLandscape design construction− Quality− Value
steven2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have been clients of Southern Botanical for many years. They are professional, attentive and great at garden and irrigation maintenance. A few years ago, we switched due to cost and we ended up switching back to SoBo. You get what you pay for. We have always enjoyed working with our account manager - polite, friendly and knowledgeable.

Artificial turf installationBackyard landscapingDrainage solutions+ Responsiveness+ Punctuality+ Quality
Bay2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Best in town! Always responsive and personable. Very knowledgeable and creative people at the top. Highly recommend

Custom landscape designGarden decoratingGarden design+ Responsiveness+ Quality+ Professionalism
S1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

1.5 acre Residential Property. Southern Botanical takes care of all the lawn & garden needs beautifully & the staff & crew a pleasure to work with.

Artificial turf installationLandscape installationsLawn landscaping+ Responsiveness+ Punctuality+ Quality
Lynn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The crew at Southern Botanical has transformed our landscaping! Big thanks to Stephanie, Taylor and the awesome SB crew for updating our design and maintaining everything so beautifully! They certainly go the extra mile!

Custom landscape designDrainage solutionsGarden landscaping+ Responsiveness+ Punctuality+ Quality
ERA2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Provides amazing service, responsiveness, technology, and perfection!

Gardening servicesGreen landscapingGroundskeeping+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 71%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Tree trimming & pruning25—
Irrigation system repair & maintenance23—
Landscape installations18—
Yard landscaping17—
Landscaping maintenance15—
Landscape design construction14—
Lawn landscaping13—
Gardening services13—

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