Analyzing 10,639,13710.6M ReviewsFor 30,18530.2K Experts

Experts Reviews · Company report
Southern Botanical Landscape & Tree Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%70+38.2Reliability 24%66+16Value 14%68+9.6Replies to reviews 7%84+5.9Craft & service penalty41−5.9Momentum penalty84−1.6Experts Score= 62Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.62SCORE

Southern Botanical Landscape & Tree Care

Dallas, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #70Position by Experts Score among all companies we track in this category. of 74 mulching services · 4.6★ from 211 Google reviews

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Report card

Percentile vs other mulching services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Southern Botanical Landscape & Tree Care is better than 70% of mulching services.B
70
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Southern Botanical Landscape & Tree Care is better than 66% of mulching services.B
66
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Southern Botanical Landscape & Tree Care is better than 41% of mulching services.C
41
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Southern Botanical Landscape & Tree Care is better than 68% of mulching services.B
68
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Southern Botanical Landscape & Tree Care is better than 84% of mulching services.A
84
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Southern Botanical Landscape & Tree Care is better than 84% of mulching services.A
84

Reviews for your job

Customers hired Southern Botanical Landscape & Tree Care for 8 kinds of job.

Southern Botanical Landscape & Tree Care for tree removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Tree removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Tree removal”

Barrett8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Southern Botanical has been fantastic to work with from design thru completion of our front yard renovation. Hank did a fantastic job with the design and budget. He was very responsive and receptive to our input, ultimately delivering a design that exceeded our expectations. He and his team managed the entire…

Customer photo from Barrett's reviewCustomer photo from Barrett's reviewCustomer photo from Barrett's review
Reasonable priceStone landscapingTree stump grindingWalkway landscaping
Shep9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Save up to secure the services of Southern Botanical and you will not regret it! We did, and certainly don’t! Across the board, their services are a cut, or two or three cuts, above. Price is not the only differentiator. The intangible skills, experience and insights they bring to persist and counsel together…

Stone landscapingWalkway landscapingLandscape design construction
Richard9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Southern Botnical Landscaping does qualiity and dependable work on a consistant basis. We especially like Marco Crosland who provides us with very good advice!

Reasonable priceTree stump removalTree removal
BlairLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have been using Southern Botanical for over a decade now. I could not recommend Kenzie and her team more highly. They are always professional and efficient.

Artificial turf installationBackyard landscapingCabling & bracing+ Responsiveness+ Punctuality+ Quality
JamieLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We saw Southern Botanical cut down a neighbors tree and were very impressed with the job they did, so we decided to use them to cut down two trees in our yard as well. Logan was AMAZING! He listened to all of our concerns and went ABOVE AND BEYOND to make sure we were happy! I would highly recommend this company and will use them again in future!

Tree removalTree stump grindingTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Bay2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Best in town! Always responsive and personable. Very knowledgeable and creative people at the top. Highly recommend

Custom landscape designGarden decoratingGarden design+ Responsiveness+ Quality+ Professionalism
Bob5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kassidy McCabe is the very best! So responsive! Professional and knowledgeable.

Backyard landscapingHardscapingHedge trimming
S1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

1.5 acre Residential Property. Southern Botanical takes care of all the lawn & garden needs beautifully & the staff & crew a pleasure to work with.

Artificial turf installationLandscape installationsLawn landscaping+ Responsiveness+ Punctuality+ Quality
Charron3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kassidy McCabe is my account executor to whom I am grateful. Not only is she a friendly advisor, but more important, knowledgeable. I feel she has my best interest at heart. I am an avid gardener, and I appreciate Kassidy‘s remarkable experience and guidance, especially in adding new plants for which I am…

Gardening servicesHedge trimmingLandscape management+ Professionalism
Chris5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Guys did a knock out job. Exactly as I hoped for. Cut down a few trees in tight areas and trimmed several. Prepared, fast, professional, clean.

Tree removal+ Responsiveness+ Punctuality+ Quality
Missy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Recently Southern Botanical did a long overdue pruning of my trees and cutting down 2 dead ones, and they did a fantastic job. First, Steve Clary, one of their certified arborists, came out and did a free estimate. On that first visit, he spent a good amount of time with me explaining exactly what they were going…

Tree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 71%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Tree trimming & pruning25—
Irrigation system repair & maintenance23—
Landscape installations18—
Yard landscaping17—
Landscaping maintenance15—
Landscape design construction14—
Lawn landscaping13—
Gardening services13—

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