How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%91+6.4Craft & service penalty99−0.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORESouthern Class Carpet & Upholstery Cleaning
Raleigh, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 26 upholstery cleaning · 5.0★ from 167 Google reviews
Report card
Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Southern Class Carpet & Upholstery Cleaning for 6 kinds of job.
Southern Class Carpet & Upholstery Cleaning for general carpet cleaning
Clear ✕All 28 Google reviews tagged “General carpet cleaning”
We love Tim and his service. Tim has cleaned our carpet and rugs several times and we are always very pleased. He is so sweet and easy to get in touch with. He’s the best!
I had to get my carpets cleaned on a weekend before moving out of my apartment. I was worried since there weren’t many people that cleaned carpets around Campbell University. Tim responded the next day and was able to come on Sunday. He was efficient and had quality work. The apartment smelled fresh and was done…
Very flexible, awesome and experienced owner! Had a great time, and left my house looking like the day I moved in!
Great customer service, always on time and very efficient.
Tim is the best! He was on time and did a great job on my nylon carpet. He was also able to steam clean one of my cars!
Awesome work, always call whenever in need.
Tim was early and at my household that means he was on time. He patiently waited while contractors finished cleaning up remodel. Then promptly cleaned the bedroom carpets! Highly recommend him!! Will continue using him for any other carpet services in the future
Tim was quick and responsive to questions. He was on time to his scheduled appointment and cleaned the floors better than I could have reasonably expected anyone to have. Night and day different to some old carpets. They may make another year!
We have used him twice now and he is amazing! We have 2 dogs and 2 cats and our carpets and rugs are brand new (with our rug being an off white color so it gets very dirty), we will be having him come back to do more cleaning in the future!
I used Southern Class Carpet Cleaning when my family moved out of the house we were living at In Angier. Tim came out on a Sunday and did a phenomenal job. The carpets looked brand new. Tim was down to earth and was very professional. I highly recommend us6his service.
Tim is always a pleasure to work with and does phenomenal work!
Wow! Another company had told me that old pet vomit stains were too acidic to clean up. Southern Class Carpet Cleaning entirely removed them and cleaned my carpets in 30 minutes. It smells great too. Very, very pleased and highly recommend!
Wow! I’ve used other big companies before for carpet cleaning and they don’t hold a candle to the service I received from Tim. His pricing is very competitive, he’s prompt, informative, personable, and the carpets look like new again (which is saying a lot because we had a lot of pet and toddler damage)! I would…
This is our second time getting our carpets cleaned with an addition to the furniture this time around and I must say we are very satisfied! On time service, very professional, great quality and fast!
I submitted a request through the website, and Mr. Christmas called me 5 minutes later. He arrived a few minutes before our scheduled appointment. He was not able to clean two of the furniture pieces I had hoped to have cleaned and explained why he couldn't. The other chairs and carpet were expertly cleaned. Very efficient and friendly!
Best carpet cleaning experience I have ever had. Very fair prices, outstanding result, excellent communication, on-time, even worked with me on short notice! If you don't use this service you are doing it wrong :)
Excellent job treating our pet stains. Even after it drying no stains came back! Will definitely use again.
Tim did a FANTASTIC job on our carpets! They literally had never been cleaned and they look great! We HIGHLY recommend Southern Class. Great customer service! If I could give 10 ⭐️ s I would!!!
Tim was great! Just purchased a home and needed our carpets cleaned and he was quick to respond to help us out for a fair price. Carpets look great and nice and clean!
Tim did an outstanding job getting our carpet looking good as new. Very professional and timely service. Highly recommend.
We had the best experience with Tim. He always answered emails and phone calls. I He was more than generous and understanding. The customer service was phenomenal. The work was amazing! Our carpets needed a deep clean and he did an amazing job. We would recommend this service completely!
Tim is great! This is our second time Tim has cleaned our carpets. We recently finished a home remodel and our house needed a deep clean. Tim’s prices are fair and he did an excellent job.
Tim was fantastic! Very responsive and flexible, and made sure I was completely satisfied with the job before he left. He did an amazing job -- old stains are completely gone, carpets are fluffy and look new again. His price was more than fair for the results and service. I will be using him again!
Tim was AWESOME! We have family coming into town for Christmas and needed to get our carpets cleaned. Tim got us in quickly, showed up early, and we were amazed at how quick he got it done and the quality of his work - all for such a fantastic price. Our house smells great, and our carpets look amazing! Thank you, Tim!
Very professional and kind! Did an amazing job at cleaning my carpet and did it at a great price!
Tim did a phenomenal job cleaning the carpets in my home. Friendly, professional service at a great price. I highly recommend this business for your carpet cleaning needs.
When we moved out of our last home, we used Southern Class. Mr Christmas did a wonderful job and a very reasonable price. Since we were so impressed with him, we decided to use him again in our current home. This house is the same size as our old one but a lot less area to be cleaned, as there is furniture in it.…
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 28 | $146–$303 |
| Carpet steam cleaning | 24 | $153–$315 |
| Pet stain & odor removal | 17 | $144–$260 |
| Upholstery cleaning | 13 | $170–$340 |
| Area rug cleaning | 8 | $158–$434 |
| Carpet cleaning | 3 | $132–$315 |
