Analyzing 6,594,0446.6M ReviewsFor 18,29418.3K Experts
Google reviewers rate Southern Edge Tile, Flooring & Decking five out of five stars based on twenty reviews. Customers frequently highlight the company's punctuality, professional communication, and attention to detail during tile, flooring, and bathroom projects. Reviewers also note that the staff is knowledgeable, responsive to client needs, and offers competitive pricing. The owner responds to every review, addressing inquiries and feedback directly.
Data from Google, last updated October 29, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: craft & service.
Bar = this company · dark tick = category median.
20 Google reviews we collected
Phrases our text analysis found in 20 written reviews
How often each topic comes up in the written reviews
We read 20 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Communication and professionalism are so hard to find.”
“"EXCELLENT WORK" the customer service and attention to detail really stood out.”
“Highly recommend and will use their expertise again!”
“Always on time and the best customer service around.”
“Their customer service and communication are seriously a cut above.”
“They did an amazing job in half the time quoted and were very affordable compared to other companies.”
“Couldn’t be happier with their professionalism, courtesy, and honesty!”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Southern Edge Tile, Flooring & Decking for 1 kind of job. Pick one to see what they paid and said.
Always on time and the best customer service around. Thank you for taking care of us.
I am amazed! I feel like I have my dream kitchen! My new tile floor and backsplash are even better than I imagined. This team did a great job! Communication and professionalism are so hard to find. I am going to rely on Southern Edge for all of my upcoming remodeling projects. Thank you so much for taking care of me…
I needed some touch up work done to some of the trim on my home. Southern Edge Tile made the experience painless and definitely exceeded expectations. Their customer service and communication are seriously a cut above. I am very happy with the work and will absolutely call them in the future. Recommended with confidence!
The whole staff was awesome from start to finish. "EXCELLENT WORK" the customer service and attention to detail really stood out. Professional, knowledgeable and easy to work with. Highly recommend 👌 👍 👏
Added a new tile shower and pulled loose old tub and old shower. Did a great job and friendly to work with. They pay attention to your wants and ideas of how you will want the job done. Would highly recommend A++++
Had backsplash installed over our kitchen counter and these guys did a great job. Called, got an estimate, and they worked around my schedule to get the job done. Very appreciative of the work done
| Job | Reviews | Category typical |
|---|---|---|
| Tile backsplash installation | 2 | — |
5.0 ★★★★★ 20 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Always on time and the best customer service around. Thank you for taking care of us.
Thank you so much Courtney for your review! We really appreciate you trusting us with your business.
I am amazed! I feel like I have my dream kitchen! My new tile floor and backsplash are even better than I imagined. This team did a great job! Communication and professionalism are so hard to find. I am going to rely on Southern Edge for all of my upcoming remodeling projects. Thank you so much for taking care of me and following through on everything you said you were going to do.
Thank you so much, Jada, for your review. We enjoyed working on your projects so much. Thank you again for trusting us with your home! Tom & Rebekah
I needed some touch up work done to some of the trim on my home. Southern Edge Tile made the experience painless and definitely exceeded expectations. Their customer service and communication are seriously a cut above. I am very happy with the work and will absolutely call them in the future. Recommended with confidence!
Thank you so much for the kind words, Jonathan! We’re thrilled you’re happy with the work and truly appreciate you trusting us with your home. We really look forward to working with you again! Tom & Rebekah
The whole staff was awesome from start to finish. "EXCELLENT WORK" the customer service and attention to detail really stood out. Professional, knowledgeable and easy to work with. Highly recommend 👌 👍 👏
Thank you so much, Tyrone! We really appreciate your review and kind words. We hope to work with you again soon. Thank you again!
Highly recommend!
Thank you Roderick! We appreciate the recommendation!
Added a new tile shower and pulled loose old tub and old shower. Did a great job and friendly to work with. They pay attention to your wants and ideas of how you will want the job done. Would highly recommend A++++
Thank you so much, Shane! We loved working with you and Toni and hope to work with you again in the future. Thank you again for trusting us with your project!
Had backsplash installed over our kitchen counter and these guys did a great job. Called, got an estimate, and they worked around my schedule to get the job done. Very appreciative of the work done
Thank you so much, Kyle! We appreciate the opportunity to create this backsplash for you. We really enjoyed working with you and hope to do it again in the future. Thanks again!
Outstanding job! Wife wanted a crisp white subway tile backsplash in a herringbone pattern. Even with some miscommunication on our part, they made sure it was done properly and made sure my wife is happy with the end product!
Thank you so much, Paul! We enjoyed working on your backsplash and loved the way it turned out. We hope to work with you and Brenda again soon! ~ Tom and Rebekah
Highly Recommend!
Thank you so much Roderick!
Tom and the staff at Southern Edge are knowledgeable and incredibly helpful. I will gladly use them again.
Thank you so much, Danny! We hope to work with you again in the future.
Analyzing 6,594,0446.6M ReviewsFor 18,29418.3K Experts
