Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Southern Grace Interiors logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%61+33.3Reliability 24%35+8.5Value 14%90+12.7Replies to reviews 7%50+3.5Craft & service penalty95−0.5Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.58SCORE

Southern Grace Interiors

Hilton Head Island, SC · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #97Position by Experts Score among all companies we track in this category. of 103 interior designers · 4.6★ from 27 Google reviews

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Report card

Percentile vs other interior designers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Southern Grace Interiors is better than 61% of interior designers.B
61
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Southern Grace Interiors is better than 35% of interior designers.D
35
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Southern Grace Interiors is better than 95% of interior designers.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Southern Grace Interiors is better than 90% of interior designers.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Southern Grace Interiors is better than 100% of interior designers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Southern Grace Interiors is better than 50% of interior designers.C
50

Reviews for your job

Customers hired Southern Grace Interiors for 1 kinds of job.

Southern Grace Interiors for refurbishment

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Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Refurbishment”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 8

All 4 Google reviews tagged “Refurbishment”

LoriLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mikaelah and design team: It is a blessing enough to have the opportunity to own a home in beautiful Hilton Head. It was indeed a challenge when our entire condo was flooded and gutted down to studs just prior to our moving in! Thank you, Southern Grace Interiors, for making the renovation process one that was…

Refurbishment+ Responsiveness+ Punctuality+ Quality
mitch3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

During the Covid-19 pandemic, I bought a Vacation Rental Property in Palmetto Bluff SC...not real smart I know! The house closed on May 18 2020 and I wanted to “Refurbish” the entire interior. But I live in Raleigh NC...I asked my real estate agent if he knew of any interior design companies that would be up to the…

Refurbishment+ Responsiveness+ Punctuality+ Quality
Lorrie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

We used Southern Grace Interior for our retirement home. We are thrilled with the outcome! Brittani is talented, professional-designer who was with us every step of the way. She over saw our remodel during our transition from the West Coast to Beautiful SC.

Refurbishment+ Quality+ Professionalism
melanieLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I contacted Southern Grace about a year before we were ready to begin our Palmetto Bluff remodel. Once we began the remodel their professionalism, designs and care with our home exceeded our expectations. As absentee owners Mikaelah handled every detail of our remodel helping us feel part of the project by…

Refurbishment+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Refurbishment4—

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