Analyzing 8,065,3418.1M ReviewsFor 22,86822.9K Experts

Experts Reviews · Company report
Southern Tire Masters logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%53+28.9Reliability 24%31+7.5Value 14%90+12.7Replies to reviews 7%60+4.2Momentum penalty68−3.2Experts Score= 50Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.50SCORE

Southern Tire Masters

Lovejoy, GA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #74Position by Experts Score among all companies we track in this category. of 76 tire repair shops · 4.6★ from 211 Google reviews

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Report card

Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Southern Tire Masters is better than 53% of tire repair shops.C
53
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Southern Tire Masters is better than 31% of tire repair shops.D
31
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Southern Tire Masters is better than —% of tire repair shops.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Southern Tire Masters is better than 90% of tire repair shops.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Southern Tire Masters is better than 68% of tire repair shops.B
68
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Southern Tire Masters is better than 60% of tire repair shops.B
60

Reviews for your job

Customers hired Southern Tire Masters for 3 kinds of job.

Southern Tire Masters for brakes

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 66/100.How Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#29 / 34
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Brakes”

Sharece4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Friendly, helpful, quick and efficient. I needed new breaks and tire and the price was fair and turn around was quick.

Reasonable priceTiresBrakes
Pamela1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service. Fair prices. Clean facility. Will definitely continue coming here for auto care

Great priceTiresBrakes
Ayana6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Every time I come here and get work done it’s a great experience. They are honest, professional and I’ve never waited too long! When I call, they actually pick up the phone, not an AI assistant and I really appreciate that! It’s a 10 out of 10 would recommend.

Reasonable priceTiresBrakesService not listed
SiriLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Amazing service! Did my brakes with fast service along with my husband's brakes. Highly recommend!

Great priceBrakes
Keyston4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I can’t say enough good things about Southern Tire Masters. I brought my 2015 F-150 in for a pretty extensive project that included a suspension upgrade, new wheels and tires, alignment, ball joints, CV axle replacement, brake rotors and pads, tire mounting and balancing, and TPMS sensor swap. From start to finish,…

TiresSteering & suspension repairBrakes
FemekaLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Been dealing with this business for a year now always great service the owner Victor and his brother does great work taking care of their customers! Mr.Harley @ Harley multicare enterprises llc!

Reasonable priceBrakes

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 68%Reasonable 23%Overpriced 9%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Tires22—
Brakes6—
Steering & suspension repair2—

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