Experts Reviews · Company report
Southport Plumbing, Heating & Cooling logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Southport Plumbing, Heating & Cooling

Racine, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 20 sink installation services · 4.8★ from 2,249 Google reviews

Report card

Percentile vs other sink installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Southport Plumbing, Heating & Cooling is better than 80% of sink installation services.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Southport Plumbing, Heating & Cooling is better than 74% of sink installation services.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Southport Plumbing, Heating & Cooling is better than 96% of sink installation services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Southport Plumbing, Heating & Cooling is better than 100% of sink installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Southport Plumbing, Heating & Cooling is better than 100% of sink installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Southport Plumbing, Heating & Cooling is better than 100% of sink installation services.A
100

Reviews for your job

Customers hired Southport Plumbing, Heating & Cooling for 8 kinds of job.

Southport Plumbing, Heating & Cooling for faucet installation

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Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.79
Usually paidThe price range customers picked most often for this job.$1,400–1,600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$295–$656
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 11
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.80%

All 24 Google reviews tagged “Faucet installation”

Karen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★

Service person was on time, replaced the faucet and valves. He cleaned up after himself.

Paid $1,400–1,600Not sureFaucet installation
Frank8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Professional and personable installers. They did a great job. Definitely. Rob S was very informative.

Paid $400–600Reasonable priceFaucet installation
Sherry8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Had a concrete tub taken out and a new single tub put in. Some plumbing and new faucet that I can actually turn now.... yay!! A great job done, thanks to Travis H.

Reasonable pricePlumbing pipe repairFaucet installation
Lisa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Great service. Andrew was wonderful and made sure the installation was to his satisfaction by calling the vendor to ensure the faucet was seating correctly and got replacement parts shipped.

Paid $600–800Reasonable pricePlumbing pipe repairFaucet repairFaucet installation
ZeroLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

James and Dalton from Southport were amazing. They showed up on time, were very polite and professional, and completed my project in one day coming in under their estimate. The cleaned up after themselves, not something I find that all trades do. They walked me through everything that was done, answered my…

Paid $2,000+Reasonable priceFaucet installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Anthony7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Justan was great! He explained exactly what he had to do and what it would cost for each step. When he found there was a shut off for that particular faucet he let me know and I didn’t pay to have one installed since it was already there. I appreciate the honesty and integrity! Was impressed with the service and…

Faucet installation
Alexis6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Travis was very professional and knowledgeable and I will use them again when needed. All the guys were very good and everyone cleaned up afterwards.

Reasonable priceToilet repairHeating system installationFaucet repair
David7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★

Had an undermount sink that gave way, thus had to be reinstalled with new Faucet and garbage disposal. The price in my opinion was high for the job as it only took 2 men 3 hours tops. The glue used to mount the sink was everywhere and took a while to clean up. Otherwise, very quick to respond and get the job done.

Paid $1,000+OverpricedGarbage disposal installationFaucet installationService not listed
CathyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Southport Home Services has become our new favorite (after Lee dumped us and other residential customers). Everyone at SHS is delightful to engage with, from Abby at the call center to Justin, Travis, and Matt and the other professionals who come into our home!

Reasonable priceFaucet repairFaucet installation
George7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★

I'll make a long story quick. I was suspicious when I made the phone call. Some things seemed in conflict with what I thought I knew. They were very customer oriented, and explained the procedure in great detail. The technician arrived just like they explained. He was very nice and told me I needed to replace my…

OverpricedFaucet installation
Katy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tommy has been to my house a number of times to fix plumbing work done by another local company who clearly didn't know what they were doing. He has been amazing every time. I'm loving my dry basement. He just installed a new sink and redid all the plumbing under it since its been leaking for almost 4 years, thank…

Great priceDrain cleaningPlumbing leak detectionPlumbing pipe repair
Carol8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very efficient and courteous. Plumbing for new tub and sinks. Rough in and finish.

Reasonable priceFaucet installation
Kevin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Justin has been a savior for my bathroom and kitchen remodels. He solved some difficult issues on my 1930’s home and installed new components. He’s great!

Faucet installationGarbage disposal installationShower installation+ Responsiveness+ Punctuality+ Quality
Susan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Andrew did a great job. He was skilled and efficient. I would highly recommend him.

Faucet installationFaucet repair+ Punctuality+ Quality+ Professionalism
Alicia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

James did a fantastic job, explained everything he was doing and double checked everything to make sure it was all in working condition before heading out. If I could give ten stars, I definitely would!

Faucet installation+ Responsiveness+ Quality+ Professionalism
Mo4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Arrived on time as scheduled. Fair prices. Very professional. Will definitely use their services in the future.

Faucet installationFaucet repair+ Responsiveness+ Punctuality+ Quality
Kamal2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Justin and Tim were excellent, very professional and efficient!!! I will surely use their expertise for future home services. Big thanks for their prompt response and excellent job!!!

Faucet installation+ Responsiveness+ Punctuality+ Quality
Francine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

James was on time, very pleasant, answered all my questions. He was very specific about what needed to be done and explained what it entailed. He was good with my small pets. I definitely will ask for James if I need anything else done!

Plumbing leak detectionFaucet installationPlumbing pipe repair
gary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

James installed a new sump with battery backup. He was prompt professional and an expert at what he does. I would highly recommend him for any plumbing service.

A/C system maintenancePlumbing leak detectionFaucet installation+ Quality
KimLocal Guide · 85 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Courteous, explained everything being done, showed me issues and completed in a timely manner. Definitely will be my go to at my new place. Highly recommend.

Plumbing leak detectionFaucet installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
BarbLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Justin & Joe were great! Justin thoroughly explained the pipe solution & answewed my questions. Both were polite and professional diring install & hauled away the old ugly toilet. Much appreciation gentlemen!

Faucet installationToilet installation+ Responsiveness+ Professionalism
Joseph9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Andrew Molbeck was very professional and personable. Enjoyable experience. We would recommend Southport to friends and will call them for any future work that we would need. Andrew also put in a new stainless steel sink as well.

Faucet installationGarbage disposal installationService not listed+ Responsiveness+ Punctuality+ Professionalism
Jeff1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I've now had the pleasure of meeting a few of the fine folks at Southport. Today's visit was just another example of the personable politeness and professionalism that my new friend in the world of HVAC exudes. Jackson Barrow has been to my house for a few things now, and I couldn't be happier. Today's project…

Faucet installationToilet installationService not listed
Mary4 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionFaucet installationHeating system installation+ Punctuality+ Quality+ Professionalism

Price

$1.0k+128% vs typical sink installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 56%Overpriced 7%Not sure 13%

Jobs customers hired them for

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