Experts Reviews · Company report
Southport Plumbing, Heating & Cooling logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Southport Plumbing, Heating & Cooling

Racine, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 20 sink installation services · 4.8★ from 2,249 Google reviews

Report card

Percentile vs other sink installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Southport Plumbing, Heating & Cooling is better than 80% of sink installation services.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Southport Plumbing, Heating & Cooling is better than 74% of sink installation services.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Southport Plumbing, Heating & Cooling is better than 96% of sink installation services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Southport Plumbing, Heating & Cooling is better than 100% of sink installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Southport Plumbing, Heating & Cooling is better than 100% of sink installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Southport Plumbing, Heating & Cooling is better than 100% of sink installation services.A
100

Reviews for your job

Customers hired Southport Plumbing, Heating & Cooling for 8 kinds of job.

Southport Plumbing, Heating & Cooling for HVAC system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.159
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$1–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$19–$166
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 159 Google reviews tagged “HVAC system maintenance” · showing 40

Dan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 20 hours ago★★★★★

Nathan was very detailed and explained things very well.

Great priceHVAC system maintenance
Denise5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Southport was extremely helpful and had an appointment the day after I called to inquire about their maintenance plans. Luke was great. He explained what he found during routine furnace maintenance, things that were working well and things to watch for in the future. Best experience I have had in a long time.

Reasonable priceHVAC system maintenance
Jim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

Southport’s Technician , Phil Lloyd, is a true asset to his organization! My wife, Karyn and I have had many contractors come through our house over the years and I would put Southport at the very top of our service partners. They are knowledgeable, reasonable, and most importantly trustworthy. Phil Lloyd took the…

Paid $400–600Great priceHVAC system maintenanceA/C system maintenanceA/C system repair
Marylou5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Excellent work and very knowledgeable techs.

Paid $1–200Great priceHVAC system maintenance
Craig11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Tyler and Dakota installed our new A/C unit today. Right form the time they arrived (on time!) until they departed their professionalism, skills and gentlemanly manners never swayed. They are excellent representatives of Southport. More reasons why we use Southport exclusively! A job well done, Tyler and Dakota!…

Great priceHVAC system maintenanceA/C system maintenancePlumbing leak detection
MariaLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

We just replaced our entire HVAC system and Hot Water Heater this week with Southport...and we could not be happier!! Our previous system was working but was old...and Southport was able to come out IMMEDIATELY...even during this severe cold snap!! Starting with Nate, who came out to inspect, estimate the job and…

HVAC system maintenance
Conn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I want to give a shout out to HVAC technician Vincent Beyer who provided much more than a simple routine check of my furnace. For example, he went through a list of suggestions to make my unit last longer, operate safer, and improve its efficiency. He explained technical items in ways that I could understand their…

Paid $1–200Not sureHVAC system maintenance
PattiLocal Guide · 76 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Travis and Luke did a thorough job inspecting our water heater, plumbing and furnace. We have a maintenance agreement and it seems worthwhile for our house heating, air conditioning and plumbing needs.

Paid $1–200Reasonable priceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Wendy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The technician, Abe, was very helpful and efficient.

Reasonable priceHVAC system maintenanceInstall thermostat
Stephen10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Jake did a very through job checking out my furnace. Was able to answer any questions I had. Being part of shield program is great!

Great priceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
katelyn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Technician was kind, thorough inspection and explained everything/ answered every question. I had a great experience

Paid $200–400Reasonable priceHVAC system maintenanceA/C system maintenance
John12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Great service on our geothermal unit and also checked out the humidifier and the outside air intake unit . Andrew is very professional and knowledgeable.

Paid $1–200Reasonable priceHVAC system maintenance
Cathy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Great service Polite and knowledgeable young man. Explanation that could be understood as to what was needed to be done with pricing for different options.

Great priceHVAC system maintenance+ Value
Judy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Rob S was very prompt and informative. He seemed very knowledgeable and did a great job. He explained everything that he had done and why and asked if I had any further concerns or questions before leaving. I felt confident that he did a good job and all that ws necessary. Great experience.

Paid $1–200Reasonable priceWater heater installationHVAC system maintenanceA/C system maintenance
Shari4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Very knowledgeable

Paid $2,000+Reasonable priceHVAC system maintenance
Ron3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Everything went fast and timely. Your man was polite and thorough with his job. We we6satified with the job he did.

HVAC system maintenance
JoshuaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

It was nice seeing Logan again. He worked on my previous AC and Furnace for me when he was with his previous employer. Done a spectacular job with the hvac tune-up.

Paid $1–200Great priceHVAC system maintenance
Cheryl11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Highly recommend. Always has the customer’s best interests in mind. Always on time and friendly.

HVAC system maintenance+ Responsiveness+ Punctuality+ Quality
BrianLocal Guide · 113 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I have a Shield maintenance agreement with Southport Plumbing Heading and Cooling. The value for the plan is fantastic! They come out and help maintain your plumbing, heating and cooling systems. Jacob from the HVAC side has come out to my home and has done an excellent job of keeping me aware of what is working…

Reasonable priceHVAC system maintenanceA/C system maintenanceA/C preventive maintenance
Sherley6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Was having issues with my Generic generator trying to start up and misfiring. Smelled gas. Long story short HVAC team came out and tested all of the gas pipes. Everything tested good..

HVAC system maintenance
JoeyLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★

Outdoor faucet install went well. However, kitchen sink soap dispenser repair did not stay repaired after the technician left.

HVAC system maintenance
Annamarie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Zack was great! AC is working good! Very happy with the service.

Paid $200–400Not sureHVAC system repairHVAC system maintenanceA/C system maintenance
Pam1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Phil was our service technician and clearly explained what he was doing to service our HVAC unit and thoroughly answered our questions. We highly recommend him.

Paid $1–200Reasonable priceHVAC system maintenance
Luke2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Phil came for an A/C Tuneup! Extremely knowledgeable. Took time to explain what he was looking for. Was a pleasure having him out at our home to ensure our system was running as designed!

HVAC system maintenanceA/C system maintenance
Jason9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★

Warranty labor repair on my air conditioner. Wasn’t wired right initially and this visit resolved it. No 5 stars just because it should have been done right the first time. Otherwise this service was great.

HVAC system maintenance
TriciaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Was able to get us on same day and are typically flexible with scheduling. Fast and thorough service - they stand by their quotes and we’ve used them for plumbing & our furnace/AC - both big (replace) and small (fix/tune up). Every person we’ve worked with or who has visited our home has been friendly and knowledgeable.

Paid $2,000+Reasonable priceA/C system maintenanceHVAC system maintenanceInstall AC
aldexter5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

My service tech Jake was great.

Paid $1–100Great priceHVAC system maintenanceA/C system maintenanceA/C preventive maintenance
RobLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Jacob arrived on time. He was both professional and polite. Friendly as well. Answered all my questions in detail. Great tech, great business.

Paid $1–200Reasonable priceHVAC system maintenance
Roy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Friendly and thorough. Appreciated the job well done.

Paid $1–100Great priceHVAC system maintenance
david4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I hired Southport to perform general maintenance on my Carrier furnace/AC. "Phil" came out to perform this service on a June 2025 new installation. He brought a new level of knowledge & expertise for HVAC systems. Especially impactful was his practical approach to preserving the long-term viability of one of the…

Paid $1–100Reasonable priceHVAC system maintenance
mark4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Highly recommend this company for all the different type of services they offer. Very professional, prompt and competitive.

Paid $1,000+Water heater installationHVAC system maintenanceHeating system repair
Paul2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

We have used Southport for a number of years for a variety of things, ranging from plumbing to HVAC issues. The staff answering the phone lines is always pleasant and knowledgeable; someone calls or texts when the technician is on the way, with the tech's name and approximate arrival time. If it's a text, a picture…

Paid $1,000+Reasonable priceToilet repairHVAC system maintenanceA/C system maintenance
Dale1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Josh Giersch did an amazing job Maintaining our heating system and advising how we could make small adjustments to make the system more efficient.

Paid $1–100Reasonable priceHVAC system maintenance+ Quality
Tony6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I've had Southport work in my house on a variety of projects (furnace, sump, etc...), and they've always been immensely professional, respectful, and efficient!

Reasonable priceHVAC system maintenanceHeating system repairShower installation
MARK7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Excellent service, start to finish! Andrew was knowledgeable, courteous and on time. Thank you!

Paid $1–100Great priceHVAC system maintenance
Nancy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Was very impressed with all of the workers that came to my house. They were very Polite and knowledgeable. The work was also done very efficiently

HVAC system maintenanceHeating system installation
Kelly8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I’ve been using Southport for years - HVAC and plumbing. I’ve had nothing short of stellar experiences every time. They’re very responsive, are extremely knowledgeable and all-around friendly. I very much recommend utilizing their maintenance plan as this has saved me money and also has helped to extend the life of…

Reasonable priceWater heater installationHVAC system maintenanceA/C system maintenance
shirley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

It was great! On time, kept me informed as to arrival, etc. Phil was polite, asked if I had questions. Very pleasant.

Paid $1–100Reasonable priceHVAC system maintenance
AprilLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

This was a large home job that required three different departments to coordinate. All 7 of the technicians were knowledgeable, polite, and courteous. They answered all my questions and did a great job cleaning up their work areas! We have used Southport for many years and have always been very satisfied with their…

Reasonable priceInstall ACHeating system installation+ Responsiveness+ Punctuality+ Quality
Mary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We recently signed up with Southport shield, and this was a first visit from a technician, Jacob, and it was absolutely wonderful, 5 star rating. He was knowledgeable, personable, and he could keep up talking with my husband and answer all his questions. He even suggested a couple of possible upgrades to extend the…

Paid $100–200Great priceHVAC system maintenance

Show more HVAC system maintenance reviews (119 more) →

Price

$1.0k+128% vs typical sink installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 56%Overpriced 7%Not sure 13%

Jobs customers hired them for

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