Southport Plumbing, Heating & Cooling

Nathan was very detailed and explained things very well.

Southport was extremely helpful and had an appointment the day after I called to inquire about their maintenance plans. Luke was great. He explained what he found during routine furnace maintenance, things that were working well and things to watch for in the future. Best experience I have had in a long time.

Southport’s Technician , Phil Lloyd, is a true asset to his organization! My wife, Karyn and I have had many contractors come through our house over the years and I would put Southport at the very top of our service partners. They are knowledgeable, reasonable, and most importantly trustworthy. Phil Lloyd took the… Read full review

Excellent work and very knowledgeable techs.

Tyler and Dakota installed our new A/C unit today. Right form the time they arrived (on time!) until they departed their professionalism, skills and gentlemanly manners never swayed. They are excellent representatives of Southport. More reasons why we use Southport exclusively! A job well done, Tyler and Dakota!… Read full review

We just replaced our entire HVAC system and Hot Water Heater this week with Southport...and we could not be happier!! Our previous system was working but was old...and Southport was able to come out IMMEDIATELY...even during this severe cold snap!! Starting with Nate, who came out to inspect, estimate the job and… Read full review

I want to give a shout out to HVAC technician Vincent Beyer who provided much more than a simple routine check of my furnace. For example, he went through a list of suggestions to make my unit last longer, operate safer, and improve its efficiency. He explained technical items in ways that I could understand their… Read full review

Travis and Luke did a thorough job inspecting our water heater, plumbing and furnace. We have a maintenance agreement and it seems worthwhile for our house heating, air conditioning and plumbing needs.

The technician, Abe, was very helpful and efficient.

Jake did a very through job checking out my furnace. Was able to answer any questions I had. Being part of shield program is great!

Technician was kind, thorough inspection and explained everything/ answered every question. I had a great experience

Great service on our geothermal unit and also checked out the humidifier and the outside air intake unit . Andrew is very professional and knowledgeable.

Great service Polite and knowledgeable young man. Explanation that could be understood as to what was needed to be done with pricing for different options.

Rob S was very prompt and informative. He seemed very knowledgeable and did a great job. He explained everything that he had done and why and asked if I had any further concerns or questions before leaving. I felt confident that he did a good job and all that ws necessary. Great experience.

Very knowledgeable

Everything went fast and timely. Your man was polite and thorough with his job. We we6satified with the job he did.

It was nice seeing Logan again. He worked on my previous AC and Furnace for me when he was with his previous employer. Done a spectacular job with the hvac tune-up.

Highly recommend. Always has the customer’s best interests in mind. Always on time and friendly.

I have a Shield maintenance agreement with Southport Plumbing Heading and Cooling. The value for the plan is fantastic! They come out and help maintain your plumbing, heating and cooling systems. Jacob from the HVAC side has come out to my home and has done an excellent job of keeping me aware of what is working… Read full review

Was having issues with my Generic generator trying to start up and misfiring. Smelled gas. Long story short HVAC team came out and tested all of the gas pipes. Everything tested good..

Outdoor faucet install went well. However, kitchen sink soap dispenser repair did not stay repaired after the technician left.

Zack was great! AC is working good! Very happy with the service.

Phil was our service technician and clearly explained what he was doing to service our HVAC unit and thoroughly answered our questions. We highly recommend him.

Phil came for an A/C Tuneup! Extremely knowledgeable. Took time to explain what he was looking for. Was a pleasure having him out at our home to ensure our system was running as designed!

Warranty labor repair on my air conditioner. Wasn’t wired right initially and this visit resolved it. No 5 stars just because it should have been done right the first time. Otherwise this service was great.

Was able to get us on same day and are typically flexible with scheduling. Fast and thorough service - they stand by their quotes and we’ve used them for plumbing & our furnace/AC - both big (replace) and small (fix/tune up). Every person we’ve worked with or who has visited our home has been friendly and knowledgeable.

My service tech Jake was great.

Jacob arrived on time. He was both professional and polite. Friendly as well. Answered all my questions in detail. Great tech, great business.

Friendly and thorough. Appreciated the job well done.

I hired Southport to perform general maintenance on my Carrier furnace/AC. "Phil" came out to perform this service on a June 2025 new installation. He brought a new level of knowledge & expertise for HVAC systems. Especially impactful was his practical approach to preserving the long-term viability of one of the… Read full review

Highly recommend this company for all the different type of services they offer. Very professional, prompt and competitive.

We have used Southport for a number of years for a variety of things, ranging from plumbing to HVAC issues. The staff answering the phone lines is always pleasant and knowledgeable; someone calls or texts when the technician is on the way, with the tech's name and approximate arrival time. If it's a text, a picture… Read full review

Josh Giersch did an amazing job Maintaining our heating system and advising how we could make small adjustments to make the system more efficient.

I've had Southport work in my house on a variety of projects (furnace, sump, etc...), and they've always been immensely professional, respectful, and efficient!

Excellent service, start to finish! Andrew was knowledgeable, courteous and on time. Thank you!

Was very impressed with all of the workers that came to my house. They were very Polite and knowledgeable. The work was also done very efficiently

I’ve been using Southport for years - HVAC and plumbing. I’ve had nothing short of stellar experiences every time. They’re very responsive, are extremely knowledgeable and all-around friendly. I very much recommend utilizing their maintenance plan as this has saved me money and also has helped to extend the life of… Read full review

It was great! On time, kept me informed as to arrival, etc. Phil was polite, asked if I had questions. Very pleasant.

This was a large home job that required three different departments to coordinate. All 7 of the technicians were knowledgeable, polite, and courteous. They answered all my questions and did a great job cleaning up their work areas! We have used Southport for many years and have always been very satisfied with their… Read full review

We recently signed up with Southport shield, and this was a first visit from a technician, Jacob, and it was absolutely wonderful, 5 star rating. He was knowledgeable, personable, and he could keep up talking with my husband and answer all his questions. He even suggested a couple of possible upgrades to extend the… Read full review

Couldn’t be happier with the service. I trust Southport with all the needs of the house. The technicians are outstanding, very knowledgeable and willing to explain what’s going on. Whenever I need work done I call Southport.

Jacob did a very good job tuning up my furnace, he got it done quickly but he was very thorough. Jacob gave me a detailed explanation of the condition of my 5-year-old furnace and showed me that the blower motor was dirty and should be cleaned soon. Overall, I would give him 5 out of 5 stars Great job! Thank You Jim Kaiser

There was a problem initially that was taken care of the next day.

Southport always does a good job. The technicians show up when they are scheduled, explain what they are doing and are very courteous. I would recommend Southport to anyone.

Justin was very informative! I was able to get in same day-for a burst pipe. I’ve used Southport in the past for a water heater replacement and hvac work and they’ve always been super respectful and reasonable prices.

Great company to work with! Always kind, helpful and explain information in a way you can understand!

Dillon was very thorough and took time to tell us about what he found. I appreciated his professionalism.

Very good experience. Serviceman very helpful and polite. Recommend highly.

30%increase in service maintenance in one year! over $300 to clean the furnace igniter (see photo). been a service client for years very disappointed in the fees! will need to reconsider using their services! their main push was to sign up for overpriced service plan! beware!

great customer service, quite disappointed that the cleaning of the actual unit. $200.00 is ridiculous .

Fast, Friendly & Courteous. Tommy responded well to questions asked n was very attentive. Looking forward in keeping this service going for my heating n cooling needs, plus you can't beat their prices. They are great n reasonable especially when you join their Southport Club, you can save a lot. I truly recommend them.

Outstanding service Anthony. As usual solid explanations and good solutions

Jacob T came out on 5/5/25 to perform the start-up inspection of our new AC system. Southport installed our new HVAC system last November (our heat went out the day before Thanksgiving). Jacob was very friendly, professional, and efficient. We have been happy with our new HVAC system and the service provided by Southport.

I've used Southport for years since they installed my latest furnace. They are reliable, the technicians are trustworthy and professional.

Great team of friendly professionals. Always dependable and high quality work.

Southport has been supporting all our mechanical utility systems -- in-floor radiant heating, NTI wall mounted boiler (by SP), new A/C and air handler (by SP), Sump pump, grinder pump and water conditioner (by SP) for years now and I'm very happy with their installations and servicing.

We had our HVAC maintenance visit today. Once again Southport shines. The technician Anthony was prompt and knowledgeable, efficient and kind. We always feel we are in great hands with Southport!

They do well Been using for years

Tyler Herther from Southport did an amazing job tuning up my furnace. And will recommend Southport to all my friends, family and coworkers. Thank you again Southport for scheduling me in and great customer service.

Alex came over to complete a tune up of our furnace. He showed up on time on a very bad weather day and didn’t leave any mess inside. Beyond just the regular work up, he almost replaced our humidifier filter and furnace filter.

Alex, Zach and everyone at Southport makes working with them a breeze. Problems are always taking care of promptly. We have been using Southport for years now, with complete satisfaction.

everything went well.

I called Southport in the morning regarding my furnace and by the afternoon they had a technician out to look at it. Buck (technician) was very kind and knowledgeable about the furnace/heating system. He answered my questions and addressed any concerns I had.

Jacob T. Was here today to perform a furnace tune-up. He was on time, professional and friendly. Cleaned up the job site very well. Highly recommend him and Southport!

We had Phil service us on our annual maintenance of our HVAC system. He was extremely thorough and personable. We had one slight problem that he figured out. And he was able to fix it. We recommend him to anyone. And he was very good with our dogs, which is important to us.

Appreciated Robs knowledge and professional service.

Alex did a great job today with our furnace tune up. On time, professional and knowledgeable.

In March my heat went out and I called an oak creek heating company that had a lot of five star reviews. They said my secondary heat exchanger needed to be replaced and would be covered under warranty but the labor charge would be $700. A few other comments made me feel I needed to get another opinion and I paid… Read full review

Cam arrived on time and performed boiler maintenance.

Fantastic service from Southport . I had an A/C tuneup done. Tech explained all the results of testing. Nothing but the best service from Southport.

Phil is very customer-focused. Friendly, knowledgeable and clearly communicated with me.

Great service tech, personable yet professional. Good quality of work, dependable for sure.

Phil was very thorough and professional, enjoyed meeting him

My furnace went out early this morning on New Year’s Day, and after Alex troubleshooted the issue with me on the phone, he came over and fixed it. Kind, professional, and easy-going. I really appreciate how Alex helped me and my family today.

The service tech was outstanding!!

Tyler was friendly and professional.

Our family has been using Southport Home Services since 2013. We have had both plumbing and HVAC work done at our home. I would like to share our last After Hours Service Call with Southport on Friday Oct. 6th at about 10:00 P.M. 1st - Southport Home Services Claims the Following , Southport is a Factory… Read full review

Andrew M. was on time and professional. He made sure I didn't have any questions left and ensured things made sense.

Phil L. was friendly, answered our questions and explained everything in detail. He absolutely lived up to our expectations of Southport service, as does Zack when he services our home. We highly recommend either of these Southport technicians!

Buck, Dylan and Max were professional and efficient. They stayed until they got the job done. They explained what they had done and were respectful of our house. I highly recommend them.

Rob is professional and friendly. He is respectful of my time and property. He is very knowledgable.

Buck was amazing! He was professional, efficient, and explained what he was doing. He did a great job with the annual maintenance. Thank you!

Very courteous & informative.

We’ve had great experiences with both regular maintenance, repair, and improvements made to our heating and cooling systems. Most recently having an air scrubber system installed. The tech today was friendly, professional, and efficient. We’re happy to continue to use Southport for maintaining our home.

Love Southport and their crews Professional and well trained.

Had maintenance done by Rob. Very good 👍. Explained everything and signed up for you gold program.

Rob is very thorough and does a great job. I highly recommend his services!

They are so responsive and caring about us not just our system. Answer all questions !

Very professional and efficient technician. He explained everything he did.

Very nice gentleman. Very knowledgeable of his career. Very satisfied.

On time, professional,

Very detailed, thoroughly went through every category of each item he checked. Very polite, would recommend him and South Port in a heartbeat.

Jackson has been out to my home multiple times and is always very polite, professional and friendly. He takes the time to explain all of the notes for the service call and how my HVAC system is functioning. The entire Southport team is wonderful and I’m always happy to recommend Southport to family and friends!

Phil serviced our air conditioner. He was on time, polite, informative! Fantastic experience!

Explained everything that he was doing as he did it.

Rob called prior to arriving as requested and showed up well within the window they had given me. He was very friendly and very clearly explained what he was doing and why. Even hosed off our unit as a courtesy and told us about service plan which we will definitely consider

They had on file what size hot water tank we had and when ours finally died they came out with one already in the truck waiting for our approval. Very proactive thinking. Used again for Furnace as we knew it would die soon. Arrived exactly on time and got it all done in the quoted time. The new furnace works as… Read full review

Jackson was great. He came to clean/check our AC unit and found some issues with the furnace. He was very polite and explained what he was doing and future steps. Would highly recommend Southport.

Lady was super friendly when setting up the appointment. Zach the tech came right on scheduled time. Was quick and thorough to figure out the problem (even thou he said it was a rare cause) - Quickly fixed and was able to even offer it under my AC unit's warranty. Quality + honest company to work with.... THANK YOU!!!! --- HIGHLY RECOMMENDED +++++++

Zachary showed up and he was professional and took time to explain any questions or concerns that I presented. Thanks Southport for a good experience.