How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORESouthport Plumbing, Heating & Cooling
Racine, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 20 sink installation services · 4.8★ from 2,249 Google reviews
Report card
Percentile vs other sink installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Southport Plumbing, Heating & Cooling for 8 kinds of job.
Southport Plumbing, Heating & Cooling for heating system maintenance
Clear ✕All 143 Google reviews tagged “Heating system maintenance” · showing 60
They gave a fair price for the work and they showed up on time. Very thorough and explain all they did. Good quality work
Anthony is very professional and an expert in boilers
Phil was very professional and his knowledge to do the job was awesome. Looking forward to the n winter months knowing our furnace will.work safely and keep our home warm this winter.
Great service!! Tyler was very informative!!
Phil was very knowledgable. I am new to a boiler system and explained in great detail and answered all my questions.
Excellent service. Very nice employee. Explained everything. Nice person.
Great quality work. Very professional and above all very knowledgeable.
This was a warranty repair. Team was timely and professional
Phil L. the Service Tech did a fantastic job inspecting our 17yo Lennox furnace. He explained and showed me all the parameters they measure to establish the "health" of our furnace. Good news is it's not showing any signs of any serious problems.That gives us peace of mind going into the next heating season! Thanks Phil
I’ve been using Southport for years - HVAC and plumbing. I’ve had nothing short of stellar experiences every time. They’re very responsive, are extremely knowledgeable and all-around friendly. I very much recommend utilizing their maintenance plan as this has saved me money and also has helped to extend the life of…
Buck was the nicest, most knowledgable, understanding and informative repair tech that we have every dealt with. His warm, cordial demeanor and friendly approach to our situation was most refreshing. He was a extremely professional and welcomed repair tech. We are moving to Oregon WI - if we continue with Southport…
Service technician was professional. Very informative on the service preformed. Would recommend.
I really appreciate that they are very professional and always on time for their appointments.
Justin was very informative! I was able to get in same day-for a burst pipe. I’ve used Southport in the past for a water heater replacement and hvac work and they’ve always been super respectful and reasonable prices.
Fast, Friendly & Courteous. Tommy responded well to questions asked n was very attentive. Looking forward in keeping this service going for my heating n cooling needs, plus you can't beat their prices. They are great n reasonable especially when you join their Southport Club, you can save a lot. I truly recommend them.
Have used Southport for 4 years. Jackson B has here before. Always friendly and professional. He remembered what we taked in spring, fishing on Little Muskego.
Southport has been supporting all our mechanical utility systems -- in-floor radiant heating, NTI wall mounted boiler (by SP), new A/C and air handler (by SP), Sump pump, grinder pump and water conditioner (by SP) for years now and I'm very happy with their installations and servicing.
Great job and service. Courteous and willing to take the time to explain things.
Southport services our home’s heating and air conditioning units, and also all plumbing. All the technicians have been kind, professional, and respectful. Today was no different. We just had our heating system inspected by Mike. He was awesome! He got straight to work and was even gracious enough to a quick look at…
Jacob was wonderful! Conscientious, thorough, and friendly.
Annual system check was performed by technician in a professional manner. He explained his findings and asked if I had any other questions.
Tyler was excellent. He is very knowledgeable and professional. Very respectful of our property.
Cam arrived on time and performed boiler maintenance.
We had a new high efficiency boiler installed last year. Annual maintenance was the service call today. Jackson was professional and went over all the elements he tested and explained all the technical aspects in terms I could understand. So happy we chose Southport!
Our plumber Joe was very personable and explained everything before completing the repair. He even went back to his shop to get a new disposal unit when the first one didn't work right. We’ve been doing business with Southport for years and will continue to do so.
Absolutely love Southport!! They always do an amazing job! Phil was beyond helpful! He did a very thorough job looking at our furnace! So happy to have the guys come out to take care of my machines!
Very detailed step by step explanation of furnace tune-up. Absolutely first rate service with a fair service fee.
Gentlemen were courteous, clean, and thorough. Gave me good tips on how to best maintain my boiler
Very professional, explained concerns for potential problems and suggested some things to watch for and to do to protect our home. Offered to change our filter and recommended the laundry scrubber. Second year in a row he’s helped us. Super nice guy, always a pleasure to work with.
Excellent service, thank You Rob! Arrived right on time, explained what he was doing and how our sytem was operating. I appreciate the friendly service and personal attention to detail, 5 stars!
Great professional and personable service
Our first experience with Southport was in the fall after a leaky pipe broke under our kitchen sink, flooding our kitchen. Southport was the third company we called and the only one of the three who agreed to come help us out! The fix was costly, but it was an after-hours emergency. I believe it was Dalton who came…
Rob is excellent! I completely trust that he knows his stuff and is focused on providing great customer service. We appreciate that he offers extra thoughts on best practices with our system so we get the maximum performance year round.
Phil did a great gob on both by boiler and furnace. Would highly recommend both Southport and Phil
FABULOUS customer service, technicians were super professional and friendly, and scheduling is really flexible! Price is great for what I got! Will definitely recommend!
Arrived on time. Very courteous and friendly
Rob was courteous and very helpful in explaining everything he did for checking/maintenance of my furnace and furnace humidifier. I feel confident that my furnace will be working up to par, especially now that winter is here. I would definitely give good recommendations.
Southport was able to come out and fix the issue same day. Thanks Rob for the service and information very friendly and professional.
Awesome service. I had lots of questions about options for the future and Rob was very thorough. I let my service contract lapse accidentally but I will be reinstating because it is truly worth it!
Enjoyed seeing Rob again. He was most pleasant and professional. Explained what he was doing and test results. Thank you, Rob!
Professional and knowledgeable!!
Southport hires the best people! Rob was on time within the time quoted for arrival time. He explained what he was going to check and the results at the end. He was both professional and personable! Best of luck hunting Rob!
Tech was very knowledgeable and detailed when conducting a furnace tune up. He took the time to check all areas of the equipment and documented his findings. He was very patient explaining everything he worked on and the readings he took and explained the health of the equipment.
Rob was incredibly thorough and professional.
Rob was polite, punctual, and thorough in his inspection. He's a quality asset to southport
Very pleased with this year's maintenance visit. Rob is pleasant, professional, and efficient. He gave an informative review of today's process. He is knowledgeable and confident, which I value and appreciate!
Rob was very polite. Explained everything that he did. Very nice, worked efficiently, did a great job. Thank you Rob.
Rob was excellent & went above & beyond. He educated me about my system & taught me more about my thermostat. I'd highly recommend additional benefits for his excellent service. Thanks. .
Rob explained all services provided in detail.
Excellent customer service! Very personable and worked quickly and efficiently. Took the the time to make sure we understand what he did. We will recommend this company to our neighbors!
Rob was very professional and courteous, explaining everything he did so my heating system is in proper working order for the winter. Very pleased with the fast service.
Rob was informative, knowledgeable, and very professional. Answered all my questions. Excellent tech.
Noah did an outstanding job. Took time to answer questions and explained our heating system to us.
Extremely efficient and respectful to cleanliness as well as thorough on explaining the new system. Great job!
On time, professional,
Very detailed, thoroughly went through every category of each item he checked. Very polite, would recommend him and South Port in a heartbeat.
Rob was very nice and efficient
Phil went above and beyond to help me out.
Above and beyond. Super thorough. Friendly.
IRob was so helpful. They explain what they do and how my equipment is performing. Much appreciated. The technician was extremely helpful.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 158 | $19–$166 |
| Heating system installation | 157 | $1.4k–$3.2k |
| Heating system maintenance | 143 | $19–$114 |
| Install AC | 134 | — |
| A/C system maintenance | 114 | — |
| Heating system repair | 80 | $82–$495 |
| Water heater installation | 77 | $1.4k–$2.4k |
| Install thermostat | 70 | — |
