How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORESouthport Plumbing, Heating & Cooling
Racine, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 20 sink installation services · 4.8★ from 2,249 Google reviews
Report card
Percentile vs other sink installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Southport Plumbing, Heating & Cooling for 8 kinds of job.
Southport Plumbing, Heating & Cooling for heating system repair
Clear ✕All 80 Google reviews tagged “Heating system repair”
I had a wonderful experience with Southport! Justin and Phil were both fantastic to work with. Justin was incredibly friendly, knowledgeable, and helpful throughout the entire process. He made everything easy and stress-free and was a pleasure to work with! Phil was equally wonderful! He was professional and…
Complicated situation that they tried their best to explain
The boydid an amazing job Yes he did verygood
Was at my house in less than 1 hour after I called for a furnace not igniting. Phil was so nice and polite explained everything he did and fixed the problem. I was very happy with the service
Was able to get us on same day and are typically flexible with scheduling. Fast and thorough service - they stand by their quotes and we’ve used them for plumbing & our furnace/AC - both big (replace) and small (fix/tune up). Every person we’ve worked with or who has visited our home has been friendly and knowledgeable.
Highly recommend this company for all the different type of services they offer. Very professional, prompt and competitive.
I was having trouble with my furnace maintaining constant heat, so I called Southport Phil Lloyd, the technician was amazing. He was extremely thorough and did a great job of explaining what was going on and his resolution without getting too technical
I've had Southport work in my house on a variety of projects (furnace, sump, etc...), and they've always been immensely professional, respectful, and efficient!
Furnace repair/ furnace would not turn on.
On a day when the temperature was in the minus digits, our furnace stopped working. Being a Saturday, we needed an emergency service call. After the initial call in to the answering service to report our issue, we quickly received a call from Phil the technician letting us know he could be out to our house within…
Phil came out on an after hours emergency furnace repair. He was there very quickly. My house was down to 37! I have a Nest thermostat and was alerted by the app. I was out of town at the time. He did quick work and got it running within 1/2 hour. Super nice guy and stayed for a bit to assure the furnace was working…
I’ve been using Southport for years - HVAC and plumbing. I’ve had nothing short of stellar experiences every time. They’re very responsive, are extremely knowledgeable and all-around friendly. I very much recommend utilizing their maintenance plan as this has saved me money and also has helped to extend the life of…
Anthony was very knowledgeable and did a great job getting my furnace up and running. I will be using Southport for all of my future needs . Thank you again.
DO NOT USE THIS COMPANY! THEY ARE SCAMMERS! I contacted Southport because my furnace was blowing cold air. The technician (Buck) came out and took off the furnace covers and immediately asked me for the manual. I knew that was a bad sign. I went to look for the manual but could not find it. I returned to Buck being…
Phil came out same day and was very thorough and helpful. Thanks!
Phil Lloyd was our technician from our service call through our installation of a new humidifier unit on our furnace. He was professional, clean, and did a great job explaining everything. He went above and beyond to make everything right. Even when it came to billing and payment, he worked with the project…
HVAC to Plumbing. The Southport team is outstanding! Thanks!
Justin was very informative! I was able to get in same day-for a burst pipe. I’ve used Southport in the past for a water heater replacement and hvac work and they’ve always been super respectful and reasonable prices.
Great team of friendly professionals. Always dependable and high quality work.
Tyler that came from Southport Home services was very good. Troubles shot and fixed my furnace that wasn’t working, replaced a part and did some tweaking. Knowledgeable skilled and explain things to me very well. I trust and have had good service from this company. Very satisfied customer. Genny
Best place in Racine/Kenosha counties! :)
Our furnace failed on the coldest weekend of the year! We contacted Southport on Saturday evening and spoke with Tyler. He walked me through a few troubleshooting techniques that failed, meaning we needed a new control board or new furnace. We chose the latter. Nate contacted us on Sunday with good news. He had a…
Tyler was friendly and professional.
Our first experience with Southport was in the fall after a leaky pipe broke under our kitchen sink, flooding our kitchen. Southport was the third company we called and the only one of the three who agreed to come help us out! The fix was costly, but it was an after-hours emergency. I believe it was Dalton who came…
Very responsive to over night messages. Had a technician out right away the next morning. Furnace could not be repaired. Had an estimate worker out within 30 minutes. Set up next day installation. Installation guys showed up on time. Worked quick and efficiently getting furnace installed since it was below 0.…
Rob was outstanding, professional and explained everything!!
Phil was very informative, professional, knowledgeable with a good disposition.
FABULOUS customer service, technicians were super professional and friendly, and scheduling is really flexible! Price is great for what I got! Will definitely recommend!
Rob is the guy who come and checked my old heater. He gave me the price to fix it and I ask what the price for a new heater would be, he advised me on which one is better for my house so now it will be replaced tomorrow. Thank you for your time and thank you for being kind and patient with my English. Update:…
Rob did a great job. He was on time, thorough, knowledgeable and helpful. Fixed the problem and made it easy-peasy for me.
Rob was super helpful! Our heater wasn’t working and Rob came to check it out, he explained all our options and pricing. He was quick and and answered all our questions and concerns! We will now be getting a new furnace tomorrow! Thanks Rob!
Every interaction from the phone call through Jackson's visit to give me an estimate has been a pleasant one. Jackson is polite, knowledgeable & very personable. I feel very confident in his expertise!
Great experience! Very polite and friendly!
Rib and Dylan Repaired boiler, installed 2 WiFi thermostats. Did a great job very respectful and professional.
We want to thank Rob Salani for his professional and excellent service today. His diagnostic skills are clearly evident. Thank you again.
Great job, professional service
Dakota did a great job sorting a complex furnace repair maintenance situation, and on short notice.
Woke up and our furnace was not working… Called Southport and Jackson B. arrived within an hour of my call. He explained the diagnostic procedure and then explained what issue we had. I really appreciated Jackson taking the time to explain each part and it’s purpose so I might be able to repair the issue myself next…
Jackson did found the problem with my furnace right away and fixed it completely. He was very friendly and explained the problem throughly and most of all he listened my comments seriously and responded professionally. I liked his work.
They are timely, friendly, and professional. My heat went out and when they came to see what was wrong, they oreded to part that was needed and had my heat back on within 24 hrs.
Southport Home Services was awesome! They showed up on the same day I set up the service. They fixed a leaking washer faucet and replaced them with new quarter turn handles. James was very professional, curtious, and thorough. He had another person with him, Dalton, who was also very helpful. The cost for the…
Jackson did a great job. Very personable and friendly, and willing to answer all of our questions. Great service.
Very professional and honest.
They were very courteous, and respectful. The estimator was excellent. He did not want to sell us something we didn’t need or want. They sent someone to pick up the furnace and it was installed the next day. We are elderly. I had 31 years in Customer Service in our utility here. Your folks do excellent,…
The three young men were friendly, on time, and did not leave a mess. When doing the brazing they told me in advance to make sure my fire alarm system did not go off. They also informed me about a smell of a product they would be using. They installed the new thermostat and explained it. I’m very pleased with the…
Service provider was professional and communicated the problem and solutions clearly.
They did an excellent job if solving the problem
I was extremely pleased with the knowledge & professionalism of the service I received. I would highly recommend this business simply because they are not the norm in a time where customer service is not the typical treatment you receive but should EXPECT. Southport is honest where that too isn’t a given! They tell…
Service tech arrived on the very early end of scheduled service window. Service was prompt, courteous, informative and professional. Tech abided Covid precautions and specifically on a snowy day wore boot covers in and out of the house. He was polite and clear in what service he was providing and what my options were.
Awesome service.
Jackson did a great job! He was here early and gave me details about what was wrong I needed replacement throughout the service. I have always been very happy with Southport and their service as a whole! All of their technicians are professional respectful and do a great job!
Fatantastcally professional, fandair prices (as in way less expensive than the local "side-jobber," who would have screwed it all up and charged me more while he tried to figure it all out). This company is always the way to go!!!!!
Always gets to us right away.
Came out for emergency, I had no heat. Got my system up and running. Great service
Excellent Job!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 158 | $19–$166 |
| Heating system installation | 157 | $1.4k–$3.2k |
| Heating system maintenance | 143 | $19–$114 |
| Install AC | 134 | — |
| A/C system maintenance | 114 | — |
| Heating system repair | 80 | $82–$495 |
| Water heater installation | 77 | $1.4k–$2.4k |
| Install thermostat | 70 | — |
