Experts Reviews · Company report
Southport Plumbing, Heating & Cooling logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Southport Plumbing, Heating & Cooling

Racine, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 20 sink installation services · 4.8★ from 2,249 Google reviews

Report card

Percentile vs other sink installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Southport Plumbing, Heating & Cooling is better than 80% of sink installation services.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Southport Plumbing, Heating & Cooling is better than 74% of sink installation services.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Southport Plumbing, Heating & Cooling is better than 96% of sink installation services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Southport Plumbing, Heating & Cooling is better than 100% of sink installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Southport Plumbing, Heating & Cooling is better than 100% of sink installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Southport Plumbing, Heating & Cooling is better than 100% of sink installation services.A
100

Reviews for your job

Customers hired Southport Plumbing, Heating & Cooling for 8 kinds of job.

Southport Plumbing, Heating & Cooling for install AC

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.134
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$2,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Install AC”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 134 Google reviews tagged “Install AC” · showing 20

Craig11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Tyler and Dakota installed our new A/C unit today. Right form the time they arrived (on time!) until they departed their professionalism, skills and gentlemanly manners never swayed. They are excellent representatives of Southport. More reasons why we use Southport exclusively! A job well done, Tyler and Dakota!…

Great priceHVAC system maintenanceA/C system maintenancePlumbing leak detection
Robin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Good company with great people. They did a great job of installing our new furnace and Ac and their price was very reasonable

Paid $2,000+Reasonable priceHeating system installationInstall AC
Jerry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★

Worker did an ok job . There clean up needs a little work. Left old drain lines on the basement floor- didn't rehang a folding door they removed and left a small mess I had to sweep up.

Customer photo from Jerry's review
Reasonable priceWater heater installationHeating system installationInstall AC
Jeremy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Had a full AC, Furnace, and Hot Water Heater installed in one day. All the work was done perfectly and in a timely manner. All the installers were helpful, friendly, and hardworking.

Paid $2,000+Great priceWater heater installationHeating system installationInstall AC
Daniel6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Seamless process. Our 28 year old A/C unit made it as long as she could. Southport came in gave us options and installed a new unit the following day.

Paid $2,000+Reasonable priceInstall AC
Jacob5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Every step was very professional, informative, and down to earth. The team was fast and clean. They got me up and running in an extremely timely manner. I highly recommend this company!

Paid $2,000+Great priceHeating system installationInstall thermostatInstall AC
William4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very professional and clean.

Paid $2,000+Great priceInstall AC
NR3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We had our air and heat systems replaced in our home with Southport. Their service team, sales team and installation team were on time, let us know along the way how the job was going, placed runners down to reduce any tracking in of dirt, cleaned up behind them and showed us how to use our new systems. A very professional team at Southport:

Paid $2,000+Reasonable priceHeating system installationInstall AC
Terry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Knowledgeable employees kept us informed all along the proses of the purchase and installation of our hvac unit.

Paid $2,000+Reasonable priceHeating system installationInstall AC
TriciaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Was able to get us on same day and are typically flexible with scheduling. Fast and thorough service - they stand by their quotes and we’ve used them for plumbing & our furnace/AC - both big (replace) and small (fix/tune up). Every person we’ve worked with or who has visited our home has been friendly and knowledgeable.

Paid $2,000+Reasonable priceA/C system maintenanceHVAC system maintenanceInstall AC
Brian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The entire process was top notch! Justin was on time courteous and professional. Very helpful. Tyler and Kenny did a great install. Took the time to cover their feet. Drop clothes. Very courteous and professional. Southport did in a day that others quoted weeks

Paid $2,000+Great priceInstall AC
Don5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Tyler and Mike were extremely professional, competent, and friendly. They showed up on time, got right to work on taking out my old equipment, and installing the new furnace and air conditioner. They were extremely helpful and patient with me on explaining the new thermostat and setting it up on my phone. I can’t…

Install ACHeating system installationInstall thermostat
Chris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I’m very satisfied with my new air conditioner from Southport Home Services. From sales to installation they were professional and informative about all aspects of the work that would be done. The pricing was better than I expected. I’d definitely recommend them.

Reasonable priceInstall AC
Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

My experience started with a call to Southport for a second look opinion. They were highly recommended. The technician Tyler was able to find and explain the problem/s I was having with my 20 year old furnace and AC unit. He went over my options thoroughly, quickly set up a time for Justin to go over those options…

Paid $1,000+Great priceHeating system installationInstall AC
Cheryl9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

From service to sales to installation, Southport, exceeded all of our expectations. Phil, our technician, was fantastic. Max, our salesman, was extremely knowledgeable, and fair. I never felt pressured. Our installers, Tyler and Jack, did a fantastic job. They did high quality work, and were very courteous, and…

Paid $1,000+Great priceHeating system installationInstall AC
Denise8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

My heat was going out. I have a 9 year old in the home as well as a dog. They were able to come out...give me a very good quote AND within a day or so install the New Furnace and AC unit without interrupting my work schedule!!!! They worked around me. They went over everything they did with me when I got home. They…

Paid $1,000+Great priceHeating system installationInstall AC
Jimmy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I have been using Southport for over twenty years to keep my HVAC running smoothly. This time it was to replace my HVAC and water heater. From the pre-sales to sales to install everything went very smoothly. The installers took great care to ensure my house wasn't left messy, they provided training and inspected the…

Paid $1,000+Great priceWater heater installationHeating system installationInstall AC
Kelly8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I’ve been using Southport for years - HVAC and plumbing. I’ve had nothing short of stellar experiences every time. They’re very responsive, are extremely knowledgeable and all-around friendly. I very much recommend utilizing their maintenance plan as this has saved me money and also has helped to extend the life of…

Reasonable priceWater heater installationHVAC system maintenanceA/C system maintenance
AprilLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

This was a large home job that required three different departments to coordinate. All 7 of the technicians were knowledgeable, polite, and courteous. They answered all my questions and did a great job cleaning up their work areas! We have used Southport for many years and have always been very satisfied with their…

Reasonable priceInstall ACHeating system installation+ Responsiveness+ Punctuality+ Quality
Craig2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

From the project manager to the installation crew, we could not be more pleased with our new Heating/AC upgrade. We highly recommend Southport Home Services.

Heating system installationInstall ACThermostat installation

Show more install AC reviews (114 more) →

Price

$1.0k+128% vs typical sink installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 56%Overpriced 7%Not sure 13%

Jobs customers hired them for

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