Experts Reviews · Company report
Southport Plumbing, Heating & Cooling logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Southport Plumbing, Heating & Cooling

Racine, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 20 sink installation services · 4.8★ from 2,249 Google reviews

Report card

Percentile vs other sink installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Southport Plumbing, Heating & Cooling is better than 80% of sink installation services.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Southport Plumbing, Heating & Cooling is better than 74% of sink installation services.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Southport Plumbing, Heating & Cooling is better than 96% of sink installation services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Southport Plumbing, Heating & Cooling is better than 100% of sink installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Southport Plumbing, Heating & Cooling is better than 100% of sink installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Southport Plumbing, Heating & Cooling is better than 100% of sink installation services.A
100

Reviews for your job

Customers hired Southport Plumbing, Heating & Cooling for 8 kinds of job.

Southport Plumbing, Heating & Cooling for plumbing leak detection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.47
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$114–$366
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak detection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 14
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.90%

All 47 Google reviews tagged “Plumbing leak detection”

Craig11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Tyler and Dakota installed our new A/C unit today. Right form the time they arrived (on time!) until they departed their professionalism, skills and gentlemanly manners never swayed. They are excellent representatives of Southport. More reasons why we use Southport exclusively! A job well done, Tyler and Dakota!…

Great priceHVAC system maintenanceA/C system maintenancePlumbing leak detection
CaroleLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Caleb was very, lvery professional, Answered our questions and assisted in providing the information I needed on the status of a furnace.

Paid $1–200Reasonable priceHVAC system repairPlumbing leak detection
Jeff11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★

Was very over priced. Was charged over $300.00 for the plunger inside the toilet tank when I had one that would have worked. NO WAY! Did that cost even close to that plus $225.00 an hr! RIDICULOUS!! And he never would have came if I didn't call when scheduled appointment. He said never got the order. WHAT GIVES SouthPort?

Paid $1,200–1,400OverpricedToilet repairPlumbing leak detectionPlumbing leak repair
Virginia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★

Cordial and competent repair person. Prompt scheduling and service. Overpriced.

Paid $400–600OverpricedPlumbing leak detectionFaucet repair
Susan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very fast response, thorough, and very professional! Impressive service all around!

Paid $2,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairFaucet repair
TriciaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Was able to get us on same day and are typically flexible with scheduling. Fast and thorough service - they stand by their quotes and we’ve used them for plumbing & our furnace/AC - both big (replace) and small (fix/tune up). Every person we’ve worked with or who has visited our home has been friendly and knowledgeable.

Paid $2,000+Reasonable priceA/C system maintenanceHVAC system maintenanceInstall AC
Kathleen12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Southport was so wonderful to deal with. I had a quick appointment and Justin was terrific. So professional and kind. Highly recommend them. Mrs Jalensky

Plumbing leak detection
Dawn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

James was the technician who listened, investigated, and gave us several options to cure the issue that were dependent upon what would fit in the price range. Most importantly, James spent the time to explain everything in detail and made sure all questions were answered. This is the second time I’ve used SouthPort. They are the right choice!!

Plumbing leak detectionFaucet repair
PeteLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Helped us on a weekend where we had no water. The tech was prompt, courteous and professional. He gave us some good options and went with a reasonable solution. We are very appreciative of the services we received.

Plumbing leak detection
M4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I'm on the home maintenance program for plumbing and HVAC. I have been very happy with the service to date. There is always plenty of warning before they arrive and they do their business quickly, professionally, and efficiently. During my last visit they detected two faucet leaks which resulted in two new faucets…

Paid $1–100Reasonable pricePlumbing leak detection
KateLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Southport is always great!! I've had them out for a couple of planned items in the past, so when my sump pump died this morning, they were my first and only call. Not only did they give me a 2 hour time frame in the first phone call, but they continued to call me back and update me as the technicians arrival time…

Paid $1,000+Reasonable pricePlumbing leak detectionService not listed
Xue1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Marcus was the technician who came to look at my failed sump pump. They were on fast and on time and were pleasant to deal with. He was able to explain what was going on and gave several options even though it was free inspection. Really appreciated their customer service and responsiveness. Would highly recommend.

Reasonable pricePlumbing leak detectionPlumbing pipe repairService not listed
Rich5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Travis was amazing! He was pleasant, professional and detailed in his explanation of what he worked on.

Paid $500–600Reasonable priceToilet repairPlumbing leak detection+ Professionalism
PeterLocal Guide · 63 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Travis, our plumber, was very pleasant, personable, knowledgeable and even reported to us the extent of our damage was much more than we expected and required a water damage remediation company. We always felt comfortable that we were in good hands. He gave us a recommendation, and we are happy with his…

Paid $1,000+Reasonable priceWater heater installationPlumbing leak detectionPlumbing pipe repair
SueLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Justin was amazing! He came early got the job done in 45 minutes and was super helpful in explaining what was wrong. I would definitely use them again!

Plumbing leak detection
SusanLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

On time. On budget. Alex was very professional.

Paid $400–500Reasonable pricePlumbing leak detectionPlumbing pipe repair
Chris3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had an immediate water issue and Travis arrived within the hour assessed our issue and gave us a quick honest resolve until the main issue could be fixed the next day. Travis was very attentive to our problem and didn't try to up sell us, also very polite.

Paid $300–400Reasonable pricePlumbing leak detectionPlumbing pipe repairFaucet repair
Jennifer6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Justin was very informative! I was able to get in same day-for a burst pipe. I’ve used Southport in the past for a water heater replacement and hvac work and they’ve always been super respectful and reasonable prices.

Paid $1,000+Reasonable priceWater heater installationHVAC system maintenanceHeating system repair
Carlyse7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Alex & Tom were great! Thorough, explanatory and efficient!

Paid $400–500Reasonable priceToilet repairPlumbing leak detection
Katy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tommy has been to my house a number of times to fix plumbing work done by another local company who clearly didn't know what they were doing. He has been amazing every time. I'm loving my dry basement. He just installed a new sink and redid all the plumbing under it since its been leaking for almost 4 years, thank…

Great priceDrain cleaningPlumbing leak detectionPlumbing pipe repair
ThomasLocal Guide · 58 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Been using their plumbing services for few years now. Always excellent service. Quick appointments. Show up when they say they will. Excellent professional plumbers. Quick work. Very polite and courteous. Office staff excellent also. Price is fair for the services rendered. Always fixed the problem with ease. They only ones I call when I need a plumber.

Reasonable pricePlumbing leak detectionPlumbing pipe repairShower repair
Kristien8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great job and service. Courteous and willing to take the time to explain things.

Plumbing leak detectionHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Steve8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Justin arrived less than a half hour after appointment was made. Took less than 2 hours to complete the job and the price was fair. He was very professional. He even cleaned up after he was completed.

Plumbing leak detection+ Responsiveness+ Quality+ Professionalism
MarieLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tim did an excellent job of explaining what he was going to do, though to the final job. I will utilize them in the future. 5 stars ✨

Plumbing leak detection+ Responsiveness+ Punctuality+ Professionalism
Ashley9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Justin was very prompt, friendly and helpful! I had work meetings to attend while he was here and was so flexible in taking care of things! He recommended a sightly option to obtain access and help identify the problem, fixed it according. All with a smile on his face in just over an hour. I would recommend services!

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Darien7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Had our subpump go out during some heavy storms. Justin came out quickly and helped resolve the problem equally as fast. He explained what he was doing and showed us how the new one operated when he was done.

Plumbing leak detection+ Responsiveness+ Punctuality+ Quality
Francine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

James was on time, very pleasant, answered all my questions. He was very specific about what needed to be done and explained what it entailed. He was good with my small pets. I definitely will ask for James if I need anything else done!

Plumbing leak detectionFaucet installationPlumbing pipe repair
gary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

James installed a new sump with battery backup. He was prompt professional and an expert at what he does. I would highly recommend him for any plumbing service.

A/C system maintenancePlumbing leak detectionFaucet installation+ Quality
KimLocal Guide · 85 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Courteous, explained everything being done, showed me issues and completed in a timely manner. Definitely will be my go to at my new place. Highly recommend.

Plumbing leak detectionFaucet installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
GeneLocal Guide · 187 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They were very knowledgeable about hanging and repairing my sink and repairing the leak. They explained to me what they were going to be doing to fix my problem. They cleaned up after themselves after the job was finished. The job looks professionally completed.

Plumbing leak detection+ Responsiveness+ Punctuality+ Quality
AudreyLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Technician quickly and efficiently found the problem, explained the repair process and completed the repair in a timely manner. Technician was very knowledgeable, polite and professional. Highly recommend!

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Jen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Outstanding service, friendly, and professional. Thank you so much

Plumbing leak detection+ Responsiveness+ Professionalism
jphegley116 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very Professional and I would highly recommend them. Needed a service done and they were out within the hour. Very courteous and kind. James Came out today. I had Justin and Joe yesterday. They're is a service being done and the repair people need dome plumbing done. James was out within an half hour. I cannot…

Plumbing leak detectionPlumbing pipe repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Barbara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Rating only, no written review.

Reasonable pricePlumbing leak detection
Laura7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Paid $1,000+Reasonable pricePlumbing leak detectionPlumbing pipe repair
Jody4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Rating only, no written review.

Paid $300–400Not surePlumbing leak detection
Bev10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Great pricePlumbing leak detectionFaucet repair
Raquel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rating only, no written review.

Plumbing leak detectionService not listed+ Responsiveness+ Punctuality+ Quality
Susan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Plumbing leak detection
Stacey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionPlumbing pipe repairWater heater repair+ Responsiveness+ Punctuality+ Quality
Kyle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Mary4 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionFaucet installationHeating system installation+ Punctuality+ Quality+ Professionalism
Eileen4 years ago★★★★★

Rating only, no written review.

Plumbing leak detection+ Quality+ Professionalism
wayne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

Plumbing leak detection
Samantha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Plumbing leak detection+ Responsiveness+ Punctuality+ Professionalism
Matt1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Plumbing leak detection+ Responsiveness+ Punctuality+ Professionalism

Price

$1.0k+128% vs typical sink installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 56%Overpriced 7%Not sure 13%

Jobs customers hired them for

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