Experts Reviews · Company report
Southport Plumbing, Heating & Cooling logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Southport Plumbing, Heating & Cooling

Racine, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 20 sink installation services · 4.8★ from 2,249 Google reviews

Report card

Percentile vs other sink installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Southport Plumbing, Heating & Cooling is better than 80% of sink installation services.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Southport Plumbing, Heating & Cooling is better than 74% of sink installation services.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Southport Plumbing, Heating & Cooling is better than 96% of sink installation services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Southport Plumbing, Heating & Cooling is better than 100% of sink installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Southport Plumbing, Heating & Cooling is better than 100% of sink installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Southport Plumbing, Heating & Cooling is better than 100% of sink installation services.A
100

Reviews for your job

Customers hired Southport Plumbing, Heating & Cooling for 8 kinds of job.

Southport Plumbing, Heating & Cooling for plumbing pipe repair

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Jobs reviewedHow many Google reviews are tagged with this job.67
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$248–$971
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 15
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 67 Google reviews tagged “Plumbing pipe repair” · showing 20

Craig11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Tyler and Dakota installed our new A/C unit today. Right form the time they arrived (on time!) until they departed their professionalism, skills and gentlemanly manners never swayed. They are excellent representatives of Southport. More reasons why we use Southport exclusively! A job well done, Tyler and Dakota!…

Great priceHVAC system maintenanceA/C system maintenancePlumbing leak detection
Josh1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They replaced the whole house from outdated pipes, now my water pressure is where it should be. Great friendly service, and great price for 2 whole days of work, would highly recommend

Paid $2,000+Reasonable pricePlumbing pipe repair
Lori3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Quick, efficient, and great guys. They made sure I understood the process at every step. THANKS FOR ALL THE HELP!!

Reasonable pricePlumbing pipe repairFaucet repairSump pump installation
Sherry8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Had a concrete tub taken out and a new single tub put in. Some plumbing and new faucet that I can actually turn now.... yay!! A great job done, thanks to Travis H.

Reasonable pricePlumbing pipe repairFaucet installation
Lisa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Great service. Andrew was wonderful and made sure the installation was to his satisfaction by calling the vendor to ensure the faucet was seating correctly and got replacement parts shipped.

Paid $600–800Reasonable pricePlumbing pipe repairFaucet repairFaucet installation
Susan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very fast response, thorough, and very professional! Impressive service all around!

Paid $2,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairFaucet repair
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Incredibly high quality service by James relating to primary & backup sump sump installation.

Paid $1,000+Garbage disposal installationPlumbing pipe repairService not listed
Mark1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Nathan and his apprentice came to my house to perform a plumbing inspection as part of my Southport service agreement. After a complete inspection of plumbing through entire house. Nathan came back with recommendations,improvement, and a quote for everything he found. Nathan was very knowledgeable, professional, and…

Paid $2,000+Reasonable pricePlumbing pipe repairSump pump repairSump pump installation
ZeroLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

James and Dalton from Southport were amazing. They showed up on time, were very polite and professional, and completed my project in one day coming in under their estimate. The cleaned up after themselves, not something I find that all trades do. They walked me through everything that was done, answered my…

Paid $2,000+Reasonable priceFaucet installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Mike1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Justan and Luke did a great job on replacing our utility laundry sink and replacing our compression water valves to 1/4 turn valves. They involved us in every step of the process to make sure they were doing it exactly as we wanted it done. Friendly, professional and skilled at what they do!

Reasonable pricePlumbing pipe repairPlumbing leak repair
Paige14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Andrew was great for the plumbing we needed done. Super knowledgeable and friendly. Highly recommend!

Reasonable priceInstallationPlumbing pipe repair
Xue1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Marcus was the technician who came to look at my failed sump pump. They were on fast and on time and were pleasant to deal with. He was able to explain what was going on and gave several options even though it was free inspection. Really appreciated their customer service and responsiveness. Would highly recommend.

Reasonable pricePlumbing leak detectionPlumbing pipe repairService not listed
Julie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Excellent service and very professional.

Paid $600–700Reasonable pricePlumbing pipe repair
PeterLocal Guide · 63 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Travis, our plumber, was very pleasant, personable, knowledgeable and even reported to us the extent of our damage was much more than we expected and required a water damage remediation company. We always felt comfortable that we were in good hands. He gave us a recommendation, and we are happy with his…

Paid $1,000+Reasonable priceWater heater installationPlumbing leak detectionPlumbing pipe repair
JeffLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We had a shut off valve unexpectedly. We called Southport and they said they wouldn't have anyone available until after hours. If any of the techs became available sooner they would let us know. Long story short. Justin finished a job early and was able to come right over. He was able to fix the issue and we had…

Plumbing pipe repair
ChristineLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

I've used this company with my first home purchase and now I have my second home. Wonderful company. People who come out and phone staff very nice and easy to work with. These guys are great!

Paid $700–800Not surePlumbing pipe repair
Nicky11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Alex did a great job, explained everything he was doing and also all the services Southport has to offer. I will not hesitate to contact Southport for any future needs. Thank you!

Reasonable pricePlumbing pipe repair
Sandra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

The technician explained everything to me, and was knowledgeable.

Paid $200–300Reasonable pricePlumbing pipe repair
SusanLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

On time. On budget. Alex was very professional.

Paid $400–500Reasonable pricePlumbing leak detectionPlumbing pipe repair
Chris3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had an immediate water issue and Travis arrived within the hour assessed our issue and gave us a quick honest resolve until the main issue could be fixed the next day. Travis was very attentive to our problem and didn't try to up sell us, also very polite.

Paid $300–400Reasonable pricePlumbing leak detectionPlumbing pipe repairFaucet repair

Show more plumbing pipe repair reviews (47 more) →

Price

$1.0k+128% vs typical sink installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 56%Overpriced 7%Not sure 13%

Jobs customers hired them for

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