Analyzing 9,848,2429.8M ReviewsFor 27,74827.7K Experts

Experts Reviews · Company report
Southside Moving and Storage logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%20+1.4Craft & service penalty60−4Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORE

Southside Moving and Storage

Suffolk, VA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #89Position by Experts Score among all companies we track in this category. of 112 packing services · 4.8★ from 890 Google reviews

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Report card

Percentile vs other packing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Southside Moving and Storage is better than 81% of packing services.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Southside Moving and Storage is better than 76% of packing services.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Southside Moving and Storage is better than 60% of packing services.B
60
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Southside Moving and Storage is better than 100% of packing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Southside Moving and Storage is better than 100% of packing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Southside Moving and Storage is better than 20% of packing services.D
20

Reviews for your job

Customers hired Southside Moving and Storage for 8 kinds of job.

Southside Moving and Storage for interstate moving

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$400–600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$2.1k–$4.9k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Interstate moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 41
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 15 Google reviews tagged “Interstate moving”

MarshallLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Ryan, Corey, Antoine, and Jose were fantastic. Efficient, professional, and great attitudes. Could not be happier.

Paid $5,000+Great priceInterstate moving
jimmyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Antwon, Tony, Maurice were AMAZING!!!! Best movers we have ever had. I can’t recommend them enough. They made what we thought would be stressful and chaotic smooth and easy. 100% would use them again and ask for these guys they are the BEST!!!!!!!!

Paid $400–600Great priceInterstate movingLocal movingMoving-related packing
Ohana12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Steve and Doug were awesome!! Great company..so appreciate the help!!

Paid $400–600Reasonable priceInterstate moving
Sadie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Dough Jose Antwon moved efficiently, great customer service and punctuality.

Paid $400–600Interstate moving
Lionel7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Antwon and Rob were fantastic movers! They did an excellent job, handling everything with care and efficiency. Their supportive attitude made the entire process stress-free and smooth. Highly recommend their services!

Paid $600–800Reasonable priceSenior movingInterstate movingLocal moving
Alicia13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jo and Q where excellent!! They both were very friendly and professional. Thank you for making my move be smooth!!

Interstate moving+ Professionalism
Diane1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Timothy, Marcel and Marco they were great! Timothy helped the with the whole process and all of them get an A plus!

Interstate movingMoving-related packingSenior moving+ Responsiveness+ Punctuality+ Quality
NikiLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This was the 3rd time we have moved in 3 years. This was by far the best experience EVER! Chevon Calvin Derrick and Slim were all great. Fast energetic took time to wrap fragile things keep me informed and work great together to finish fast and under budget. Great work guys I will definitely use Southside moving again and recomed you do too.

Interstate moving+ Responsiveness+ Punctuality+ Quality
NathanLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Danté and Tyler were on task and very careful to not bump into any of the MANY corners coming into the apartment. They knew exactly how to handle and maneuver all the furniture, they were talkative and friendly, and knew of some local food and sightseeing places to recommend! all in all 10/10!

Interstate moving+ Quality+ Professionalism
arogers9302 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Timothy and Jowillie were great. Very professional and helpful.

Local movingInterstate moving+ Responsiveness+ Punctuality+ Quality
kayakfishing2521 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Timothy and Steve Austin were amazing! They came earlier than expected and moved the piano with no issues!

Interstate moving+ Responsiveness+ Punctuality+ Quality
JoAnn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Timothy Harrigan, Jimmy and Debyron did a awesome job moving me to North Carolina today. They moved me out of storage extremely quickly. They were super professional and did everything we asked them too do. This is my first time using Southside Moving and Storage. And I am impressed!!! I would definitely highly…

Interstate moving+ Responsiveness+ Punctuality+ Quality
Charles4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Timothy Harrigan, Tony and Jim did a wonderful job. I've used Southside Moving and Storage six years ago and I tell you, both times was a great experience for my wife and I!! These gentlemen were very professional and efficient!!! I will highly recommend Southside moving and Storage to everyone I know!! Thank you again Gentlemen!!

Local movingInterstate movingMoving-related packing+ Responsiveness+ Punctuality+ Quality
Lynn6 years ago★★★★★

Rating only, no written review.

Interstate moving+ Responsiveness+ Punctuality+ Quality
Rizell8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

In-state movingLocal movingMoving-related storage+ Responsiveness+ Punctuality+ Quality

Price

$705-24% vs typical packing services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 62%Reasonable 37%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Local moving256$556–$1.5k
Moving-related packing67$502–$1.4k
In-state moving50$958–$3.2k
Moving-related storage37$351–$1.3k
Oversized-item moving27$209–$621
Senior moving26$556–$1.6k
Interstate moving15$2.1k–$4.9k
Moving-related junk removal3—

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