Analyzing 9,848,2429.8M ReviewsFor 27,74827.7K Experts

Experts Reviews · Company report
Southside Moving and Storage logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%20+1.4Craft & service penalty60−4Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORE

Southside Moving and Storage

Suffolk, VA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #89Position by Experts Score among all companies we track in this category. of 112 packing services · 4.8★ from 890 Google reviews

📞 Call (757) 234-7080Request a call backWebsite ↗

Report card

Percentile vs other packing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Southside Moving and Storage is better than 81% of packing services.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Southside Moving and Storage is better than 76% of packing services.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Southside Moving and Storage is better than 60% of packing services.B
60
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Southside Moving and Storage is better than 100% of packing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Southside Moving and Storage is better than 100% of packing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Southside Moving and Storage is better than 20% of packing services.D
20

Reviews for your job

Customers hired Southside Moving and Storage for 8 kinds of job.

Southside Moving and Storage for vehicle transport

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—

All 1 Google reviews tagged “Vehicle transport”

David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Timothy, Paul, Dont’e, Leon, Jimmy helped us move from Yorktown to Williamsburg.Great hardworking guys, very respectful, courteous, and hard working. The stuff they did for us was worth every penny!!! I would highly recommend this service for your moving needs.

In-state movingLocal movingMoving-related packing+ Responsiveness+ Punctuality+ Quality

Price

$705-24% vs typical packing services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 62%Reasonable 37%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Local moving256$556–$1.5k
Moving-related packing67$502–$1.4k
In-state moving50$958–$3.2k
Moving-related storage37$351–$1.3k
Oversized-item moving27$209–$621
Senior moving26$556–$1.6k
Interstate moving15$2.1k–$4.9k
Moving-related junk removal3—

Compare with

The Moving Company Ltd. logoThe Moving Company Ltd.Experts Score 98Suffolk · 4.97★TRIUMPH MOVING & PIANO SERVICES | US NAVY VETERAN logoTRIUMPH MOVING & PIANO SERVICES | US NAVY VETERANExperts Score 97Suffolk · 4.98★AAAA Self Storage logoAAAA Self StorageExperts Score 94Suffolk · 4.92★