VETERINARY DENTISTS · BAKERSFIELD, CA
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%57+20Reliability 15%61+9.2Craft & service 20%88+17.6Value 10%72+7.2Momentum 8%61+4.9Track record 7%84+5.9Accountability 5%70+3.5Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%57+20Reliability 15%61+9.2Craft & service 20%88+17.6Value 10%72+7.2Momentum 8%61+4.9Track record 7%84+5.9Accountability 5%70+3.5Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORESouthwest Veterinary Hospital
Better than 73% of veterinary dentists · #6 of 22
4.7★853 Google reviewsGoogle star rating as shown on Google Maps.
4.73★last 12 monthsAverage stars on reviews from the last 12 months only.
4.5%1–2★ in 2 yrs (avg 5.7%)Share of reviews from the last 24 months that gave 1 or 2 stars.
64%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Southwest Veterinary Hospital for exotic animals
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
All 1 Google reviews tagged “Exotic animals”
tanyaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
By far BEST VET in Bakersfield. Staff is wonderful and Dr. Love is the best! Thanks for helping me with my fur baby!😀😀
Reasonable priceExotic animals
vs category
Blue = Southwest, grey = veterinary dentists average
Rating over time
Price
Not enough reviews with a price yet.
Great price 18%Reasonable 71%Overpriced 6%Not sure 5%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%57+20Reliability 15%61+9.2Craft & service 20%88+17.6Value 10%72+7.2Momentum 8%61+4.9Track record 7%84+5.9Accountability 5%70+3.5Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
57
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
61
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
88
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
72
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
61
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
84
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
70
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+94 / −2
Professionalism
+114 / −2
Responsiveness
+91 / −3
Punctuality
+0 / −0
Value
+63 / −2
