VETERINARY DENTISTS · BAKERSFIELD, CA
Southwest Veterinary Hospital logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%57+20Reliability 15%61+9.2Craft & service 20%88+17.6Value 10%72+7.2Momentum 8%61+4.9Track record 7%84+5.9Accountability 5%70+3.5Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORE

Southwest Veterinary Hospital

Better than 73% of veterinary dentists · #6 of 22

4.7★853 Google reviewsGoogle star rating as shown on Google Maps.
4.73★last 12 monthsAverage stars on reviews from the last 12 months only.
4.5%1–2★ in 2 yrs (avg 5.7%)Share of reviews from the last 24 months that gave 1 or 2 stars.
64%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Southwest Veterinary Hospital for large animals

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.82
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Large animals”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.83%

All 17 Google reviews tagged “Large animals”

★★★★★ Brian · a month ago

Great visit … took care of my issues with our dog.

Large animals
★★★★★ Toni · Edited a month ago

Feel so satisfied after each visit with our Beau. Always thorough answers to our questions and each time learn something new about dogs/pets.

Reasonable priceLarge animals
★★★★★ Debby · 3 months ago

Very Professional. Everything went well during. the dental cleaning

Reasonable priceLarge animals
★★★★★ Robert · Edited 6 months ago

STILL The BEST Vets ever!!! Thank you for helping us with our two boys, Jake and Taco. Such wonderful care.

Reasonable priceLarge animals
★★★★★ Valerie · 7 months ago

Spent a great deal of time assessing various aspects before making duagnosis.

Reasonable priceLarge animals
★★★★★ Marlo · Edited 7 months ago

From start to finish this office has always shown me and my pets nothing but compassion and kindness. Thank you all so very much. My English bulldog Duke, was diagnosed with a Mast Cell Tumor and Dr. Holland and Sam and all the staff has been doing such amazing work with Duke. The compassion they show, not only to…

Great priceLarge animals
★★ Anthony · 8 months ago

Before the gripe I will say that the front staff is friendly, as well as Dr. Jensen. They are the only redeeming quality and the sole reason for the two stars. After having a few engagements I can now wholeheartedly say that this practice is nothing but a glorified PetCo. They shirk from performing duties that an…

OverpricedLarge animals
★★★★★ Carol · 9 months ago

Great location. My vet is the best. My dog is old and gets very afraid when going to the vet. He is so comforted when the vet, very caring, is on the floor with him. Takes time with him. Good visit.

Reasonable priceLarge animals
★★★★★ Becky · 9 months ago

Unfortunately we had to have our dog put down today. I have NEVER had a vet get down on the floor with any of my sick dogs until Dr. Holland did today. He showed so much love and compassion. He's definitely in the right line of work. I would HIGHLY recommend him and his staff. All of them were outstanding. Thank you…

Great priceLarge animals
★★★★★ Marcos · 10 months ago

Day train princess, really good and everything. And I never had no problems with the vet, and also, they signed me in on Friday.

Great priceLarge animals
★★★★★ Anne · Edited a year ago

My cat Willow has gotten the best of care from Dr Holland and the staff. They go the extra mile to make sure our fur babies are well taken care of. Highly recommended to family and friends and to whomever wants epic quality veterinary care. Unfortunately Willow didn’t make it a few months later because she was very…

Reasonable priceLarge animals+ Responsiveness+ Reliability+ Quality
★★★★★ Linda · Edited a year ago

Not too busy that day but dog had extra issues that needed to be addressed.

OverpricedLarge animals
★★★★★ Debbie · Edited a year ago

Again another awesome visit with Dr. Holland. He is so helpful and listens to our concerns, then he directs us in the direction we need to go for Splasha's health needs. Thank you so very much!!!

Large animals+ Responsiveness+ Reliability+ Quality
★★★★★ Amanda · a year ago

Andy and Chloe are the absolute best. They always make me feel comfortable and special.my pets love them and so do I!!!!

Not sureLarge animals
★★★★★ Brenda · 8 months ago

Rating only, no written review.

Not sureLarge animals
★★★★★ Sara · 9 months ago

Rating only, no written review.

Large animals
★★★★★ James · Edited a year ago

Rating only, no written review.

Reasonable priceLarge animals

vs category

Blue = Southwest, grey = veterinary dentists average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.41★ (29 reviews)2024-Q2: 4.50★ (18 reviews)2024-Q3: 4.75★ (24 reviews)2024-Q4: 4.69★ (36 reviews)2025-Q1: 4.77★ (35 reviews)2025-Q2: 4.94★ (31 reviews)2025-Q3: 4.75★ (28 reviews)2025-Q4: 4.96★ (25 reviews)2026-Q1: 4.58★ (33 reviews)2026-Q2: 4.75★ (20 reviews)2026-Q3: 5.00★ (15 reviews)2026-Q4: 4.33★ (6 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 18%Reasonable 71%Overpriced 6%Not sure 5%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%57+20Reliability 15%61+9.2Craft & service 20%88+17.6Value 10%72+7.2Momentum 8%61+4.9Track record 7%84+5.9Accountability 5%70+3.5Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
57
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
61
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
88
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
72
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
61
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
84
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
70

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+94 / −2
Professionalism
+114 / −2
Responsiveness
+91 / −3
Punctuality
+0 / −0
Value
+63 / −2

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