Upholstery shop · Taunton, MA · reviewed since 2025
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%96+66.5Reliability 31%97+29.8Experts Score= 96Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#5 of 23 upholstery repair servicesiPosition by Experts Score among all companies we track in this category. · better than 82%
5.0★★★★★33 Google reviews · 24 photos
97%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers praise Sovalle Upholstery for restoring leather sofas, reupholstering dining chairs, and customizing furniture with high-quality craftsmanship. Reviewers highlight the shop's punctuality, noting that projects often complete in days rather than months, and appreciate clear communication, including progress photos and responsive email updates. Pricing is described as reasonable compared to buying new items, and the team is frequently noted for being professional, friendly, and reliable. No recurring criticisms or low-star patterns are evident in the provided excerpts.
Google rating: 5.0 out of 5 from 33 reviews (97% five-star).
Reviews on this page: 33 Google reviews (32 with written comments, 10 with photos).
Owner responses: the business replied to 21% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: satisfaction.
Sovalle upholsteryUpholstery Repair Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sovalle upholstery: 96/100 on this factor. Category median: 87.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sovalle upholstery: 97/100 on this factor. Category median: 82.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 94.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 93.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sovalle upholstery: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 26.–
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Bar = this company · dark tick = category median.
Star ratings
33 Google reviews we collected
5.0of 5
5 stars3297%
4 stars13%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 32 written reviews
100%praise
Praise75100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results1621%
Staff & attitude1621%
Would recommend1621%
Speed & response1419%
Price & value68%
Communication45%
Honesty & trust34%
What customers talk about
We read 32 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Fantastic work repairing and reupholstering my couch and chairs.”
“Vasyl is very professional, helpful and knowledgeable in furniture restoration.”
“I would highly recommend his services to anyone looking to update, repair or just refresh their furniture.”
“On time and quick to repair my chair back to its working condition.”
“He does excellent work he can fix anything and is extremely reasonable in price.”
“Great communication, in a very timely manner- which i appreciate a lot.”
“Vasyl gave me good help choosing fabric that would keep the integrity of the piece and also update it.”
People customers mention
Vasyl3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Fran3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Sovalle repaired our leather sofa which had a hole in the arm. We are very impressed with how their work brought it back to life. Vasyl is very professional, helpful and knowledgeable in furniture restoration. We highly recommend Sovalle.
Allegra2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Fantastic work repairing and reupholstering my couch and chairs. Friendly, reliable, precise, and fast. Great communication. They sent me progress photos. My furniture looks like new.
Rachel1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Vasyl was brilliant. On time and quick to repair my chair back to its working condition. I would truly recomment Sovalle Unholstry for any repairs and assitance you need with furniture.
Mike10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
We are so happy. We had a 25 year old Stressless chair and ottoman that had its leather worn out and ripped. We priced out new ones and all were still very expensive and they stopped making the larger ottoman. Sovalle Designs brought the chair back to life. It looks and feels like a brand new chair for a fraction of…
Sharon1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Sovalle Designs was such an amazing help to me. My Grandmother’s chair had been waiting years to be restored and reupholstered. Vasyl gave me good help choosing fabric that would keep the integrity of the piece and also update it. He did superb work in a timely way. I highly recommend them!
MariaLocal Guide · 29 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Amazing work. Vasyl made all our dining room chairs like new again. Reupholstered and repaired and now looking Fantastic! I was so impressed with the end result that we immediately brought all the kitchen counter chairs for him to do the same.
Very professional interaction. I would highly recommend his services to…
Sovalle repaired our leather sofa which had a hole in the arm. We are very impressed with how their work brought it back to life. Vasyl is very professional, helpful and knowledgeable in furniture restoration. We highly recommend Sovalle.
Response from the owner · 2 months ago
Thank you Fran for your high appraisal of our work!
Allegra Goodman2 reviewsiTotal number of Google reviews Allegra has written across all businesses on Google Maps, not just this one.
Fantastic work repairing and reupholstering my couch and chairs. Friendly, reliable, precise, and fast. Great communication. They sent me progress photos. My furniture looks like new.
Rachel Peckover1 reviewiTotal number of Google reviews Rachel has written across all businesses on Google Maps, not just this one.
Vasyl was brilliant. On time and quick to repair my chair back to its working condition. I would truly recomment Sovalle Unholstry for any repairs and assitance you need with furniture.
Response from the owner · 4 months ago
Thank you so much for the kind words, Rachel! We are so glad Vasyl could deliver quick, on-time service for your chair repair. Thank you for recommending Sovalle Upholstery—it means the world to our business
Mike Palone10 reviewsiTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
We are so happy. We had a 25 year old Stressless chair and ottoman that had its leather worn out and ripped. We priced out new ones and all were still very expensive and they stopped making the larger ottoman. Sovalle Designs brought the chair back to life. It looks and feels like a brand new chair for a fraction of the cost. These guys are the best. Look no further. Use Sovalle for any repair or restoration work you need done. Amazing job!
Response from the owner · 5 months ago
Thank you for your high appreciation of our work!
Sharon Hobbs1 reviewiTotal number of Google reviews Sharon has written across all businesses on Google Maps, not just this one.
Sovalle Designs was such an amazing help to me. My Grandmother’s chair had been waiting years to be restored and reupholstered. Vasyl gave me good help choosing fabric that would keep the integrity of the piece and also update it. He did superb work in a timely way. I highly recommend them!
Maria Rondinelli LopezLocal Guide · 29 reviewsiTotal number of Google reviews Maria has written across all businesses on Google Maps, not just this one.
Amazing work. Vasyl made all our dining room chairs like new again. Reupholstered and repaired and now looking Fantastic! I was so impressed with the end result that we immediately brought all the kitchen counter chairs for him to do the same.
Very professional interaction. I would highly recommend his services to anyone looking to update, repair or just refresh their furniture.
Response from the owner · 6 months ago
It was a pleasure working with you!Thank you for the review-it’s very important to us!
Maria Martinez5 reviewsiTotal number of Google reviews Maria has written across all businesses on Google Maps, not just this one.
We are very glad we went to sovalle upholstery to see if they can helped us to redo our chairs cushions. Vasyl was very friendly and professional. Our chairs look great!!! Thank you
David Rabinowitz11 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
This is our first experience with Sovalle Upholstery business and I have nothing but best the experience. Great communication, in a very timely manner- which i appreciate a lot. Work is impeccable! Our ottoman looks brand new and the quality of work is outstanding. One more thing , this did not took 2-3 months , but 7-8 days . We will be customer for a long time .
thank you Sovalle and Vasil .