Analyzing 7,299,1217.3M ReviewsFor 20,67720.7K Experts

Experts Reviews · Company report
Spa Hygge logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%99+24Value 14%94+13.3Replies to reviews 7%48+3.4Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Spa Hygge

Philadelphia, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 64 spas · 5.0★ from 208 Google reviews

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Percentile vs other spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Spa Hygge is better than 95% of spas.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Spa Hygge is better than 99% of spas.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Spa Hygge is better than —% of spas.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Spa Hygge is better than 94% of spas.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Spa Hygge is better than 100% of spas.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Spa Hygge is better than 48% of spas.C
48

Reviews for your job

Customers hired Spa Hygge for 8 kinds of job.

Spa Hygge for acne facial

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Acne facial”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Acne facial”

Caitlin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I did the extended stay package (facial and massage), and had an incredible experience with my esthetician Chelsea! She is extremely knowledgeable, and walked me through the entire process. I told her what I’d like to focus on for both the massage and facial, and she made sure to tailor my experience to exactly what…

Reasonable priceAcne facial
Alyssa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had an absolutely amazing experience at Spa Hygge! Bri did my facial and made me feel so relaxed that I actually fell asleep!! She was super informative about what she was doing and next steps she recommended I do for my hormonal acne. She made some recommendations but wasn’t pushy about purchasing additional…

Great priceAcne facial
Jakob6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Treated myself to my first facial for my birthday. I did the standard 60 minute facial with a Gua Sha massage add-on. Monica somehow made it both an educational and relaxing experience! She examined my skin, asked pertinent questions, and then created a personalized treatment plan with my skin issues and goals in…

Facial massageAcne facial
Jessie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Just had my first appointment at Hygge but it was not my first time being a client of Bri's :) I actually followed Bri from a different spa because of how beautifully she treats my skin and because the environment she creates is so peaceful and relaxing. I seriously look forward to seeing Bri every month because I…

Acne facialAcne treatmentsBasic facial
Lisa10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have had facials with Tia for years, but most recently at the new Hygge Facial Spa. The space is amazing, very clean, calm and welcoming. The facial was incredible as always. Tia knows how to customize your facial for your skin type. And did I mention there’s a sauna?! Absolutely incredible experience and can’t wait to go back again. Thank you Tia!

Acne facialDeep cleansing facialDermaplaning
David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

After spending long years dealing with acne, never knowing what to expect, or even what was happening in general, I felt as if I was ready to burst into tears at Hygge Facial Spa. I was in the caring and knowledgeable hands of Bri, who walked me through every single step of my experience, from understanding my skin…

Acne facialAcne treatmentsChemical peels
Mackenzie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’d give Hygge 10 stars if I could! The atmosphere is so cozy and welcoming and Tia’s facials are so luxurious and effective. Can’t wait to go back

Acne facialAcne treatmentsAnti-aging facial
Candy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Acne facial

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 65%Overpriced 2%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Facial massage40—
Acne facial8—
Dermaplaning7—
Deep cleansing facial5—
Microdermabrasion4—
LED skin phototherapy treatments4—
Microcurrent facial3—
Chemical peels3—

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