Analyzing 7,261,8717.3M ReviewsFor 20,58520.6K Experts
Google reviewers rate Spa Hygge five stars based on 208 reviews, highlighting the quality of facials and massages provided in a calm, historic Center City location. Clients frequently praise the knowledgeable staff, personalized service, and the convenience of all-inclusive pricing that covers tips and add-ons. While the majority of feedback is positive, some three-star reviews note occasional scheduling changes, late arrivals, and instances where room noise or lighting levels disrupted the relaxing atmosphere.
Data from Google, last updated November 1, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.
Bar = this company · dark tick = category median.
208 Google reviews we collected
Phrases our text analysis found in 193 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 193 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She is extremely knowledgeable, and walked me through the entire process.”
“Highly recommend anyone who wants a top notch facial to book with her.”
“), I can't recommend Spa Hygge enough.”
“I've been coming here since they opened and it's always a perfect experience :)”
“She explained everything and the whole experience was relaxing.”
“I’ve been to a few places looking for good value monthly facials pre-wedding before landing on Spa Hygge and it is by far the best!”
“I also got a facial the same day, and I definitely recommend the extended stay package for an all inclusive pick me up.”
“Genuinely one of the most relaxing spots I've found in the city.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Spa Hygge for 8 kinds of job. Pick one to see what they paid and said.
A lovely retreat in center city. Myriah has magic hands that loosened my very tight and sore shoulder and neck muscles. What a treat!
I did the extended stay package (facial and massage), and had an incredible experience with my esthetician Chelsea! She is extremely knowledgeable, and walked me through the entire process. I told her what I’d like to focus on for both the massage and facial, and she made sure to tailor my experience to exactly what…
I’ve tried multiple spas in Philly and this is my favorite. I’ve been going regularly for 2 years. The staff is so friendly and kind. The atmosphere inside the historic building on Cherry St is immaculate. There’s a true tangible feeling of calm that washes over you the second you walk through the door. My…
Elite facials. I love their built in tip & add-ons model. Shay does a magical facial massage and has helped me manage my acne. I love it here!!!!
My wife and I absolutely love Spa Hygge. The vibes in here are great, it’s a super relaxing get away in the city. I’ve been to other spas in the the city but none truly compare for the value and quality. Their estheticians are all phenomenal and I like that tip is included in the price.
Highly recommend getting a facial here. Bri was amazing and so sweet. She explained everything and the whole experience was relaxing. My skin feels amazing!
| Job | Reviews | Category typical |
|---|---|---|
| Facial massage | 40 | — |
| Acne facial | 8 | — |
| Dermaplaning | 7 | — |
| Deep cleansing facial | 5 | — |
| Microdermabrasion | 4 | — |
| LED skin phototherapy treatments | 4 | — |
| Microcurrent facial | 3 | — |
| Chemical peels | 3 | — |
5.0 ★★★★★ 208 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
A lovely retreat in center city. Myriah has magic hands that loosened my very tight and sore shoulder and neck muscles. What a treat!
I've been coming here since they opened and it's always a perfect experience :)
I did the extended stay package (facial and massage), and had an incredible experience with my esthetician Chelsea! She is extremely knowledgeable, and walked me through the entire process. I told her what I’d like to focus on for both the massage and facial, and she made sure to tailor my experience to exactly what I was looking for. She also created a comfortable environment for me to ask questions. She moved through the massage and facial in such a professional and skillful way. I was worried how my sensitive skin would react to a facial, but Chelsea made sure to use gentle products (which all felt amazing on my skin). I left feeling so refreshed and relaxed! And the next day I woke up with GLOWING skin! Couldn’t have asked for a better experience with Chelsea! I will definitely be back. Thank you Chelsea!! 🫶🏼
I’ve tried multiple spas in Philly and this is my favorite. I’ve been going regularly for 2 years. The staff is so friendly and kind. The atmosphere inside the historic building on Cherry St is immaculate. There’s a true tangible feeling of calm that washes over you the second you walk through the door. My esthetician, Monica, is so knowledgable and there’s been a noticeable improvement to my skin since I started getting facials with her! Would recommend this spot to every woman I know ❤️
Chan gave me an amazing facial! I will definitely be returning!
Elite facials. I love their built in tip & add-ons model. Shay does a magical facial massage and has helped me manage my acne. I love it here!!!!
My wife and I absolutely love Spa Hygge. The vibes in here are great, it’s a super relaxing get away in the city. I’ve been to other spas in the the city but none truly compare for the value and quality. Their estheticians are all phenomenal and I like that tip is included in the price.
Highly recommend getting a facial here. Bri was amazing and so sweet. She explained everything and the whole experience was relaxing. My skin feels amazing!
I couldn’t say enough about Lauren! She helped transform my skin and give me so much confidence going into my wedding. Best decision to get consistent facials leading up towards the big day with her!
I had a facial with Monica and it was amazing! She was very kind and knowledgeable. It was so relaxing and my skin looks great. She also recommended products to me and the whole experience felt very personalized. Definitely recommend!!
Analyzing 7,261,8717.3M ReviewsFor 20,58520.6K Experts
