Experts Reviews · Company report
Spa Hygge logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%99+24Value 14%94+13.3Replies to reviews 7%48+3.4Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Spa Hygge

Philadelphia, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 64 spas · 5.0★ from 208 Google reviews

Report card

Percentile vs other spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Spa Hygge is better than 95% of spas.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Spa Hygge is better than 99% of spas.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Spa Hygge is better than —% of spas.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Spa Hygge is better than 94% of spas.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Spa Hygge is better than 100% of spas.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Spa Hygge is better than 48% of spas.C
48

Reviews for your job

Customers hired Spa Hygge for 8 kinds of job.

Spa Hygge for facial massage

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Jobs reviewedHow many Google reviews are tagged with this job.40
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Facial massage”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 40 Google reviews tagged “Facial massage” · showing 20

Stacey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I've been coming here since they opened and it's always a perfect experience :)

Reasonable priceFacial massageMicrocurrent facial
colleen9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I’ve tried multiple spas in Philly and this is my favorite. I’ve been going regularly for 2 years. The staff is so friendly and kind. The atmosphere inside the historic building on Cherry St is immaculate. There’s a true tangible feeling of calm that washes over you the second you walk through the door. My…

Reasonable priceFacial massage
TrevorLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My wife and I absolutely love Spa Hygge. The vibes in here are great, it’s a super relaxing get away in the city. I’ve been to other spas in the the city but none truly compare for the value and quality. Their estheticians are all phenomenal and I like that tip is included in the price.

Customer photo from Trevor's review
Great priceFacial massage
Abby4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I couldn’t say enough about Lauren! She helped transform my skin and give me so much confidence going into my wedding. Best decision to get consistent facials leading up towards the big day with her!

Reasonable priceFacial massage
Jasmine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

If you’re debating on booking, please do!! Had my first facial done by Chan today, absolutely amazing! The entire experience was nothing short of incredible, and I enjoyed every second. The place was beautiful, and my skin was left glowing and super smooth! Definitely will book again!

Great priceFacial massage
Rachel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I started going to Spa Hygge in January, I was getting facials before but a more natural style that wasn’t doing the trick. Spa Hygge is the perfect balance. Chan is incredible, listened to my concerns, always asking questions. I’ve been going monthly, 6 months later my skin is flawless!! (And might have been faster…

Reasonable priceFacial massage
Andrea8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Shay, is amazing!!! Highly recommend anyone who wants a top notch facial to book with her. The whole experience was so relaxing and comfortable.

Great priceFacial massage
Jill7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I came here when Shay started and she gives the best facial! The all inclusive pricing is a great feature

Facial massage
Jessica4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My experience at Spa Hygge was nothing short of extraordinary. I fear Kyria has ruined any other massage or facial I will ever receive. It was 100/10 and that’s no exaggeration. I received and hour massage followed by an hour facial and I enjoyed every single second of my experience from the time I walked in the…

Reasonable priceFacial massage
Annie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

If you’re thinking of booking, don’t wait!! I absolutely love Spa Hygge — from the moment you walk into the space so much effort, thought, and care is put into creating a relaxing atmosphere. I’ve been a member of Club Hygge for over a year now, and it’s truly been such an investment in myself. The all inclusive…

Reasonable priceFacial massage
N8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This was my first visit to Spa Hygge, but it will not be my last. My facial with Shay was exceptional. Not only does my skin look and feel great, Shay also does a great job with facial massage and choice of the best service and products for my skin. Great music ( not spa music) made the entire experience even…

Reasonable priceFacial massage
Amanda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★

Overall, I had a relaxing experience at Spa Hygee. The spa itself has a lovely atmosphere, and the facial massage was especially enjoyable and calming. That said, there were a few disappointments that affected my overall experience. The week of my appointment, I was informed that a different esthetician would be…

Reasonable priceFacial massage
Laura7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I appreciate Bri’s thoroughness and kindness! She has been so helpful as I have been coming in regularly for facials for my wedding that is coming up this summer. She provides recommendations and I really appreciate that. I always look forward to my appointments with Bri! Thank you!

Great priceFacial massage
Shannon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

This place is excellent. I had the best massage and can’t wait to come back. Their facials are also equally as good. Highly recommend!

Reasonable priceFacial massage
Sarah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Truly the best spa ever! I cannot say enough good things about this place. Bri is absolutely phenomenal and always is helpful regarding tips and tricks to keep my skin happy and healthy. I always leave feeling amazing. All the add ons and tip are included in the price making everything so easy and stress free. I am always excited to go back!

Reasonable priceFacial massageMicrodermabrasion
Jessi6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I’ve been to Spa Hygge 2x now, once for the 60 min facial, and another for the get away package. Each visit has been wonderful. Their space is cozy, serene, and inviting. I had Chan for my most recent service (facial). She was courteous and professional but warm. Chan asked me about my skin concerns, suggested a…

Reasonable priceFacial massage
Rachel6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I love coming to Spa Hygge! The add ons are all included, and Bri always knows which are best for my skin. Their services are excellent, the environment is warm and calming, and I always recommend them to my friends. I didn’t used to get regular facials but now I can’t help but look forward to my next one with Bri!…

Great priceFacial massageService not listed
Carly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★

I did really enjoy my massage here. The ambiance of the spa is fabulous and very welcoming when you walk in. But for the seep price of a 1 hour massage I would’ve imaged I would’ve walked out a new person, zen, and ready to take on the rest of my day/ week. But unfortunately the entire massage I heard other staff…

Reasonable priceFacial massage
Amanda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I have been going to Spa Hygge for the last year and few months as part of their club membership program, and it is the BEST part of my month! I went for a year of facials as part of my wedding skin prep and Tia has taken such good care of me and my skin. I didn’t need anything insanely transformative but the…

Reasonable priceFacial massageWaxingChemical peels
Snoog48933 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I had the best facial with Lauren after a recommendation from a friend. The entire experience was exceptional! My skin is glowing and I can’t wait to see how it progresses after a few more visits. The vibe is so cozy and decorated to perfection for the Holidays. Also having the 3 dedicated parking spots in the city is a game changer!

Great priceFacial massage

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 65%Overpriced 2%Not sure 2%

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