Experts Reviews · Company report
Spa Hygge logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%99+24Value 14%94+13.3Replies to reviews 7%48+3.4Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Spa Hygge

Philadelphia, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 64 spas · 5.0★ from 208 Google reviews

Report card

Percentile vs other spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Spa Hygge is better than 95% of spas.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Spa Hygge is better than 99% of spas.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Spa Hygge is better than —% of spas.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Spa Hygge is better than 94% of spas.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Spa Hygge is better than 100% of spas.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Spa Hygge is better than 48% of spas.C
48

Reviews for your job

Customers hired Spa Hygge for 8 kinds of job.

Spa Hygge for facial massage

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.40
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Facial massage”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 40 Google reviews tagged “Facial massage”

Stacey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I've been coming here since they opened and it's always a perfect experience :)

Reasonable priceFacial massageMicrocurrent facial
colleen9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I’ve tried multiple spas in Philly and this is my favorite. I’ve been going regularly for 2 years. The staff is so friendly and kind. The atmosphere inside the historic building on Cherry St is immaculate. There’s a true tangible feeling of calm that washes over you the second you walk through the door. My…

Reasonable priceFacial massage
TrevorLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My wife and I absolutely love Spa Hygge. The vibes in here are great, it’s a super relaxing get away in the city. I’ve been to other spas in the the city but none truly compare for the value and quality. Their estheticians are all phenomenal and I like that tip is included in the price.

Customer photo from Trevor's review
Great priceFacial massage
Abby4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I couldn’t say enough about Lauren! She helped transform my skin and give me so much confidence going into my wedding. Best decision to get consistent facials leading up towards the big day with her!

Reasonable priceFacial massage
Jasmine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

If you’re debating on booking, please do!! Had my first facial done by Chan today, absolutely amazing! The entire experience was nothing short of incredible, and I enjoyed every second. The place was beautiful, and my skin was left glowing and super smooth! Definitely will book again!

Great priceFacial massage
Rachel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I started going to Spa Hygge in January, I was getting facials before but a more natural style that wasn’t doing the trick. Spa Hygge is the perfect balance. Chan is incredible, listened to my concerns, always asking questions. I’ve been going monthly, 6 months later my skin is flawless!! (And might have been faster…

Reasonable priceFacial massage
Andrea8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Shay, is amazing!!! Highly recommend anyone who wants a top notch facial to book with her. The whole experience was so relaxing and comfortable.

Great priceFacial massage
Jill7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I came here when Shay started and she gives the best facial! The all inclusive pricing is a great feature

Facial massage
Jessica4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My experience at Spa Hygge was nothing short of extraordinary. I fear Kyria has ruined any other massage or facial I will ever receive. It was 100/10 and that’s no exaggeration. I received and hour massage followed by an hour facial and I enjoyed every single second of my experience from the time I walked in the…

Reasonable priceFacial massage
Annie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

If you’re thinking of booking, don’t wait!! I absolutely love Spa Hygge — from the moment you walk into the space so much effort, thought, and care is put into creating a relaxing atmosphere. I’ve been a member of Club Hygge for over a year now, and it’s truly been such an investment in myself. The all inclusive…

Reasonable priceFacial massage
N8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This was my first visit to Spa Hygge, but it will not be my last. My facial with Shay was exceptional. Not only does my skin look and feel great, Shay also does a great job with facial massage and choice of the best service and products for my skin. Great music ( not spa music) made the entire experience even…

Reasonable priceFacial massage
Amanda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★

Overall, I had a relaxing experience at Spa Hygee. The spa itself has a lovely atmosphere, and the facial massage was especially enjoyable and calming. That said, there were a few disappointments that affected my overall experience. The week of my appointment, I was informed that a different esthetician would be…

Reasonable priceFacial massage
Laura7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I appreciate Bri’s thoroughness and kindness! She has been so helpful as I have been coming in regularly for facials for my wedding that is coming up this summer. She provides recommendations and I really appreciate that. I always look forward to my appointments with Bri! Thank you!

Great priceFacial massage
Shannon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

This place is excellent. I had the best massage and can’t wait to come back. Their facials are also equally as good. Highly recommend!

Reasonable priceFacial massage
Sarah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Truly the best spa ever! I cannot say enough good things about this place. Bri is absolutely phenomenal and always is helpful regarding tips and tricks to keep my skin happy and healthy. I always leave feeling amazing. All the add ons and tip are included in the price making everything so easy and stress free. I am always excited to go back!

Reasonable priceFacial massageMicrodermabrasion
Jessi6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I’ve been to Spa Hygge 2x now, once for the 60 min facial, and another for the get away package. Each visit has been wonderful. Their space is cozy, serene, and inviting. I had Chan for my most recent service (facial). She was courteous and professional but warm. Chan asked me about my skin concerns, suggested a…

Reasonable priceFacial massage
Rachel6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I love coming to Spa Hygge! The add ons are all included, and Bri always knows which are best for my skin. Their services are excellent, the environment is warm and calming, and I always recommend them to my friends. I didn’t used to get regular facials but now I can’t help but look forward to my next one with Bri!…

Great priceFacial massageService not listed
Carly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★

I did really enjoy my massage here. The ambiance of the spa is fabulous and very welcoming when you walk in. But for the seep price of a 1 hour massage I would’ve imaged I would’ve walked out a new person, zen, and ready to take on the rest of my day/ week. But unfortunately the entire massage I heard other staff…

Reasonable priceFacial massage
Amanda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I have been going to Spa Hygge for the last year and few months as part of their club membership program, and it is the BEST part of my month! I went for a year of facials as part of my wedding skin prep and Tia has taken such good care of me and my skin. I didn’t need anything insanely transformative but the…

Reasonable priceFacial massageWaxingChemical peels
Snoog48933 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I had the best facial with Lauren after a recommendation from a friend. The entire experience was exceptional! My skin is glowing and I can’t wait to see how it progresses after a few more visits. The vibe is so cozy and decorated to perfection for the Holidays. Also having the 3 dedicated parking spots in the city is a game changer!

Great priceFacial massage
Tuyen8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I had such a wonderful experience at this spa! The entire space was incredibly clean, beautifully organized, and had the cutest ambiance—inviting, cozy, and instantly comfortable. From the moment I walked in, it felt so warm and homey. My esthetician was Chan. She was truly exceptional. Not only was she so cute and…

Reasonable priceFacial massage
Gina8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Highly reccommend this spa! I've been going to Anna for brows and facials for years. I come out glowing and feeling great. I also always get compliments on both. Plus, the space is really nice.

Reasonable priceFacial massage
Jakob6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Treated myself to my first facial for my birthday. I did the standard 60 minute facial with a Gua Sha massage add-on. Monica somehow made it both an educational and relaxing experience! She examined my skin, asked pertinent questions, and then created a personalized treatment plan with my skin issues and goals in…

Facial massageAcne facial
Ash2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Highly recommend this spa! The reception area is adorable, so warm and cozy for these upcoming winter months. I did the 60 min facial and 60 min massage for my birthday and it didn’t disappoint. Kira made sure everything was great the whole time, I felt incredibly relaxed. She even helped me with my personalization…

Customer photo from Ash's reviewCustomer photo from Ash's review
Reasonable priceFacial massageChemical peels
Beverly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Monica was excellent. Left with my face looking radiant!

Reasonable priceFacial massage
Diane2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had a relaxing facial. I thought the space was lovely and I appreciated that gratuity was included in the overall price. Looking forward to returning.

Reasonable priceFacial massageMicrodermabrasion
Katherine6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I booked the extended stay package with Kyria for my birthday and wow. What an incredible service. All of my concerns were met and I left floating on a cloud. Thank you Spa Hygge and thank you Kyria!!

Reasonable priceFacial massageService not listed
Andi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Monica at Spa Hygge is amazing! Her facial massage during a facial is absolutely the best! I love the space. Everyone is so nice. You have a customer for life here!

Great priceFacial massageService not listed
Agnes3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Absolutely delightful experience! Monica was outstanding!

Reasonable priceFacial massageMicrodermabrasion
Anna12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I've seen Monica twice for a facial with dermaplaning. She does a great job. The salon is very cute and clean, and has great pricing.

Great priceFacial massage
Taylor1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Just got home from my first Hygge facial and had to leave a review! Bri was absolutely incredible! It was the most deeply relaxed I've ever been and i signed up for a meme worship immediately😂😂 absolutely recommend

Basic facialFacial massage
Jessie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Just had my first appointment at Hygge but it was not my first time being a client of Bri's :) I actually followed Bri from a different spa because of how beautifully she treats my skin and because the environment she creates is so peaceful and relaxing. I seriously look forward to seeing Bri every month because I…

Acne facialAcne treatmentsBasic facial
Jill6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had such a great time getting my first facial at Hygge Facial Spa! It is such a relaxing, clean and calm environment. Tia is extremely knowledgeable and has years of experience. She really took the time to customize my facial for me. I loved the relaxing, cooling face mask and the full experience (including the…

Deep cleansing facialDermaplaningFacial massage
Jae2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I got my first ever facial done here by Bri, and it’s evident I’ll be coming back! The room and bed were so warm and welcoming and the service matched the interior’s warmth. For my first it wasn’t overwhelming and everything was told to me as it happened. The facials smell AMAZING and you get samples w instructions…

Basic facialDermaplaningFacial massage
Lynette5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I love love loved the service. The atmosphere was so satistfying, both Tia and Bri were thee kindest people ever. My dermaplanning + LED facial was done by Bri, it was very gentle and my face hasn't felt this smooth in MONTHS! Bri's hands felt like baby angels kissing my face! Please go check them out. Period.

Deep cleansing facialDermaplaningFacial massage
Mackenzie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’d give Hygge 10 stars if I could! The atmosphere is so cozy and welcoming and Tia’s facials are so luxurious and effective. Can’t wait to go back

Acne facialAcne treatmentsAnti-aging facial
Rebecca7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Reasonable priceFacial massage
Elise3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Great priceFacial massage
Sharlene2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable priceFacial massage
sar1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Facial lymphatic drainageFacial massageRosacea facial

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 65%Overpriced 2%Not sure 2%

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