Spas · Haverhill, MA

Is Spa Nijoli and Salon any good?

Our verdict: mixed — #17 of 20 spas, better than 15%. Customers single out its momentum and track record; value is where it trails.

👍 Strengths

Momentum — better than 98% of peers

Track record — better than 98% of peers

👎 Watch-outs

Craft & service — 19th percentile

Satisfaction — 13th percentile

Value — 4th percentile

Price $$$: 17% above typical

Spa Nijoli and Salon for haircut

Clear ✕

24 customers reviewed a haircut job here and rated it 4.63★. Most paid $200+ (category typical: $45–$79). For this job it ranks #8 of 8 spas we track.

All 24 Google reviews tagged “Haircut”

Amy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★

Lakahna was amazing! Friendly good listener and result was exactly what I wanted. My first appointment with her, but I’ll be back to book with her again!

Paid $60–80HaircutBlowdry
Brooke1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Great salon and spa, I’ve been coming here for years.

Paid $80–100Haircut
Wildcat242 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Found my new hair home. Spa Nijoli is phenomenal! Robyn took such good care of me. She was so easy to talk with and she listened to my concerns and challenges and then met them with an end result that was fabulous. Robyn cares about her clients and gets her own 5 stars. ⭐️ ⭐️⭐️⭐️⭐️

Paid $100–120Haircut
PJLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★

Very high end place with the hairdresser I want. :)) Seriously expensive! :(

Paid $80–100Haircut
Hanna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I have been coming here for 10+ years for hair, eyebrows, even prom makeup and hair styling. I have never left disappointed!

Skin treatmentsHaircutMakeup services
Brittany3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Taylor is perfection and everybody supporting were courteous and professional. I love spending two hours at Spa Najoli and feeling blissful walking out.

Paid $200+HaircutBlowdryHair highlighting
Judy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Randee is extremely knowledgeable and always so pleasant. Everyone that works there is kind and courteous. I highly recommend Spa Nijoli Salon!

Paid $120–140Hair glazingHaircutHair coloring
Kara9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Randee always does an amazing job with my cut and summer color! I highly recommend her!

Paid $100–120Hair glazingHaircutBlowdry
Claire4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Always the best servide with Randee.

HaircutHair coloring
Liliana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I had my first facial today and it will not be my last! Nancy was excellent and gave a very relaxing facial, even with my extra sensitive skin and rosacea, she gave me great product recommendations and helped me understand better ways to care for my skin. About a month ago I got a haircut from Stella, and I asked…

Paid $80–100Skin treatmentsBang trimHaircut
Nancy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I have been going to Spa Nijoli for years and can't say enough wonderful things about it. Everyone is very friendly and helpful from the front desk staff to all of the service providers. Taylor is a very talented hair stylist. She always cuts and colors my hair to suit me perfectly. I feel like a new woman when I…

Polish removalNail paintingNail polish changes
BethLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent cut and consultation with Randee! She really took the time to address my concerns about cutting my longer, thinned out scraggly hair! She asked me questions about how I style my hair, about what my hair routine is like and what I wanted to have from this haircut. I was nervous to have this cut as I haven’t…

Paid $60–80Haircut
Cerbone2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Always a great cut and color. Friendly and very knowledgeable staff. Taylor is the best you can find for color and a cut! I get compliments all of the time on my hair.

HaircutBlowdryHair highlighting
Elle12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Amazing service, Emily did an amazing job and everyone was very friendly. Definitely recommend

Paid $200+HaircutHair highlighting
CathiLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Always get a perfect cut and color from Taylor!

HaircutHairstylingBlowdry
Meghan11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Such an awesome experience love getting my haircuts here.

Haircut
Keyla7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★

Just threw away my money at this place!! Not happy with my experience at this place at all.. not impressed either!!

Paid $140–160Hair coloringHaircutBlowdry
CandaceLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ricky is a fabulous stylist. I have short hair, and have had some bad haircuts in the past. This was my first time with Ricky and he gave me a fabulous cut. Better than I had expected. I looked younger when I left the salon!!

Haircut
Wendy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★

I Just went in for a spa sampling and haircut. I usually go to Paul Edwards in Derry for my hair, but this place is closer and I gave it a try. The stylist, was very rough with my head, she seemed rushed doing the haircut, and it was poorly done. She didn’t even apply heat protectant and my hair looks chopped. She…

Haircut
DanielleLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My son and daughter see Ricky for their haircuts. He really gets their style and personality and is so easy to talk with. My kids (14) and (11) always want more difficult styles that are unique to them. Ricky instantly picks up on what they want and nails it every time. We wouldn’t see anyone else for their cuts.…

HairstylingHaircut
Susan3 months ago★★★★★

Rating only, no written review.

Paid $160–180BlowoutsHaircutHairstyling
JulyLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Paid $60–80HaircutBlowdry
Jennifer6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $200+BlowoutsHaircutHair highlighting
KatieLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

BalayageCurly hairGloss or Glaze+ Punctuality+ Cleanliness+ Quality

Price

$$$$
$124+17% vs typical spas

Bar = middle half of what customers paid · gold mark = category median.

Questions about Spa Nijoli and Salon

Is Spa Nijoli and Salon good?

Yes by most measures: 4.7★ from 683 Google reviews and an Experts Score of 30/100 (grade D), #17 of 20 spas we track. 2.1% of reviews in the last two years were 1–2★ (category average 1.3%).

How much does Spa Nijoli and Salon charge?

Customers reported a typical bill of $124 (middle half $103–$161), 17% above the spas median of $106.

What do customers hire Spa Nijoli and Salon for?

Mostly hair coloring (25), haircut (24), pedicure (23), hairstyling (19).

Does the owner respond to complaints?

The owner replied to 36% of 1–3★ reviews (category: 37%).

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