Experts Reviews · Company report
Spa Nijoli and Salon logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%13+4.6Reliability 15%28+4.2Craft & service 20%19+3.8Value 10%4+0.4Momentum 8%98+7.8Track record 7%98+6.9Accountability 5%38+1.9Experts Score= 30Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.30SCORE

Spa Nijoli and Salon

Haverhill, MA · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 20 spas · 4.7★ from 683 Google reviews

Report card

Percentile vs other spas (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and track record; weakest: value.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Spa Nijoli and Salon is better than 13% of spas.F
13
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Spa Nijoli and Salon is better than 28% of spas.D
28
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Spa Nijoli and Salon is better than 19% of spas.F
19
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Spa Nijoli and Salon is better than 4% of spas.F
4
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Spa Nijoli and Salon is better than 98% of spas.A
98
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Spa Nijoli and Salon is better than 98% of spas.A
98
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Spa Nijoli and Salon is better than 38% of spas.D
38

Reviews for your job

Customers hired Spa Nijoli and Salon for 8 kinds of job.

Spa Nijoli and Salon for haircut

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.63
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$45–$79
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 52/100.How Job match is calculatedBuilt only from reviews Google tagged “Haircut”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 8

All 24 Google reviews tagged “Haircut” · showing 20

★★★★ Amy · 4 days ago

Lakahna was amazing! Friendly good listener and result was exactly what I wanted. My first appointment with her, but I’ll be back to book with her again!

Paid $60–80HaircutBlowdry
★★★★★ Brooke · a week ago

Great salon and spa, I’ve been coming here for years.

Paid $80–100Haircut
★★★★★ Wildcat24 · 2 weeks ago

Found my new hair home. Spa Nijoli is phenomenal! Robyn took such good care of me. She was so easy to talk with and she listened to my concerns and challenges and then met them with an end result that was fabulous. Robyn cares about her clients and gets her own 5 stars. ⭐️ ⭐️⭐️⭐️⭐️

Paid $100–120Haircut
★★★★ PJ · 3 weeks ago

Very high end place with the hairdresser I want. :)) Seriously expensive! :(

Paid $80–100Haircut
★★★★★ Hanna · a month ago

I have been coming here for 10+ years for hair, eyebrows, even prom makeup and hair styling. I have never left disappointed!

Skin treatmentsHaircutMakeup services
★★★★★ Brittany · 2 months ago

Taylor is perfection and everybody supporting were courteous and professional. I love spending two hours at Spa Najoli and feeling blissful walking out.

Paid $200+HaircutBlowdryHair highlighting
★★★★★ Judy · 2 months ago

Randee is extremely knowledgeable and always so pleasant. Everyone that works there is kind and courteous. I highly recommend Spa Nijoli Salon!

Paid $120–140Hair glazingHaircutHair coloring
★★★★★ Kara · 3 months ago

Randee always does an amazing job with my cut and summer color! I highly recommend her!

Paid $100–120Hair glazingHaircutBlowdry
★★★★★ Claire · 4 months ago

Always the best servide with Randee.

HaircutHair coloring
★★★★★ Liliana · 4 months ago

I had my first facial today and it will not be my last! Nancy was excellent and gave a very relaxing facial, even with my extra sensitive skin and rosacea, she gave me great product recommendations and helped me understand better ways to care for my skin. About a month ago I got a haircut from Stella, and I asked…

Paid $80–100Skin treatmentsBang trimHaircut
★★★★★ Nancy · 4 months ago

I have been going to Spa Nijoli for years and can't say enough wonderful things about it. Everyone is very friendly and helpful from the front desk staff to all of the service providers. Taylor is a very talented hair stylist. She always cuts and colors my hair to suit me perfectly. I feel like a new woman when I…

Polish removalNail paintingNail polish changes
★★★★★ Beth · 5 months ago

Excellent cut and consultation with Randee! She really took the time to address my concerns about cutting my longer, thinned out scraggly hair! She asked me questions about how I style my hair, about what my hair routine is like and what I wanted to have from this haircut. I was nervous to have this cut as I haven’t…

Paid $60–80Haircut
★★★★★ Cerbone · 6 months ago

Always a great cut and color. Friendly and very knowledgeable staff. Taylor is the best you can find for color and a cut! I get compliments all of the time on my hair.

HaircutBlowdryHair highlighting
★★★★★ Elle · 8 months ago

Amazing service, Emily did an amazing job and everyone was very friendly. Definitely recommend

Paid $200+HaircutHair highlighting
★★★★★ Cathi · 11 months ago

Always get a perfect cut and color from Taylor!

HaircutHairstylingBlowdry
★★★★★ Meghan · 2 years ago

Such an awesome experience love getting my haircuts here.

Haircut
★ Keyla · 2 years ago

Just threw away my money at this place!! Not happy with my experience at this place at all.. not impressed either!!

Paid $140–160Hair coloringHaircutBlowdry
★★★★★ Candace · 3 years ago

Ricky is a fabulous stylist. I have short hair, and have had some bad haircuts in the past. This was my first time with Ricky and he gave me a fabulous cut. Better than I had expected. I looked younger when I left the salon!!

Haircut
★★ Wendy · 4 years ago

I Just went in for a spa sampling and haircut. I usually go to Paul Edwards in Derry for my hair, but this place is closer and I gave it a try. The stylist, was very rough with my head, she seemed rushed doing the haircut, and it was poorly done. She didn’t even apply heat protectant and my hair looks chopped. She…

Haircut
★★★★★ Danielle · 4 years ago

My son and daughter see Ricky for their haircuts. He really gets their style and personality and is so easy to talk with. My kids (14) and (11) always want more difficult styles that are unique to them. Ricky instantly picks up on what they want and nails it every time. We wouldn’t see anyone else for their cuts.…

HairstylingHaircut

Show more haircut reviews (4 more) →

Price

$124+17% vs typical spas

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Hair coloring25$125–$194
Haircut24$45–$79
Pedicure23$61–$84
Hairstyling19$41–$89
Skin treatments19$128–$172
Spa services15—
Blowdry14—
Manicure14$43–$59

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