Analyzing 5,403,8675.4M ReviewsFor 14,52514.5K Experts

Experts Reviews · Company report
Spa Nijoli and Salon logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%13+4.6Reliability 15%28+4.2Craft & service 20%19+3.8Value 10%4+0.4Momentum 8%98+7.8Track record 7%98+6.9Accountability 5%38+1.9Experts Score= 30Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.30SCORE

Spa Nijoli and Salon

Haverhill, MA · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 20 spas · 4.7★ from 683 Google reviews

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Report card

Percentile vs other spas (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and track record; weakest: value.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Spa Nijoli and Salon is better than 13% of spas.F
13
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Spa Nijoli and Salon is better than 28% of spas.D
28
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Spa Nijoli and Salon is better than 19% of spas.F
19
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Spa Nijoli and Salon is better than 4% of spas.F
4
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Spa Nijoli and Salon is better than 98% of spas.A
98
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Spa Nijoli and Salon is better than 98% of spas.A
98
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Spa Nijoli and Salon is better than 38% of spas.D
38

Reviews for your job

Customers hired Spa Nijoli and Salon for 8 kinds of job.

Spa Nijoli and Salon for kids' cuts

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).2.00
Usually paidThe price range customers picked most often for this job.—

All 1 Google reviews tagged “Kids' cuts”

Sarah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★

I have been coming here for a few years now, for haircuts, eyebrow waxing, and facials. I have tried different stylists and estheticians and found the ones that I like (they understand my preferences and I have a good relationship with). There have been 2 instances where I have booked appointments here for…

HairstylingKids' cuts

Price

$124+17% vs typical spas

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Hair coloring25$125–$194
Haircut24$45–$79
Pedicure23$61–$84
Hairstyling19$41–$89
Skin treatments19$128–$172
Spa services15—
Blowdry14—
Manicure14$43–$59

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