Experts Reviews · Company report
Spa Nijoli and Salon logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%13+4.6Reliability 15%28+4.2Craft & service 20%19+3.8Value 10%4+0.4Momentum 8%98+7.8Track record 7%98+6.9Accountability 5%38+1.9Experts Score= 30Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.30SCORE

Spa Nijoli and Salon

Haverhill, MA · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 20 spas · 4.7★ from 683 Google reviews

Report card

Percentile vs other spas (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and track record; weakest: value.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Spa Nijoli and Salon is better than 13% of spas.F
13
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Spa Nijoli and Salon is better than 28% of spas.D
28
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Spa Nijoli and Salon is better than 19% of spas.F
19
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Spa Nijoli and Salon is better than 4% of spas.F
4
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Spa Nijoli and Salon is better than 98% of spas.A
98
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Spa Nijoli and Salon is better than 98% of spas.A
98
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Spa Nijoli and Salon is better than 38% of spas.D
38

Reviews for your job

Customers hired Spa Nijoli and Salon for 8 kinds of job.

Spa Nijoli and Salon for manicure

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$120–140
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$43–$59
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Manicure”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 5

All 14 Google reviews tagged “Manicure”

Dina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

From the moment I stepped inside, the friendly staff greeted me. They gave me a tour, then I filled out some paperwork. I was gifted the Rejuvination package which includes: manicure, pedicure, 30 min massage, and facial. Everyone was extraordinary. They were attentive and welcoming. I will definitely be coming back!

PedicureSpa servicesManicure
Cathy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Sung is amazing always does a fantastic job on my nails!

Paid $20–40PedicureManicure
Kathy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I absolutely can't say enough positives about the place. I have had services of hair, mani/Pedi, facial and my favorite is Rachel in massage therapy. She is a great listener of what I need and an A+ deliverer of those services.

Paid $120–140Facial treatmentsPedicureHair coloring
Nancy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I absolutely love it here! I come every two weeks for a dazzle dry manicure and Sarah is my nail tech. She is the absolute best! She does an amazing job and my nails have never been healthier!!

Paid $40–60Manicure
Nancy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I have been going to Spa Nijoli for years and can't say enough wonderful things about it. Everyone is very friendly and helpful from the front desk staff to all of the service providers. Taylor is a very talented hair stylist. She always cuts and colors my hair to suit me perfectly. I feel like a new woman when I…

Polish removalNail paintingNail polish changes
Kathleen10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Sung is always meticulous and professional! Very helpful in choosing colors and options for my nails!

PedicureManicure
AuroraLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I had an amazing experience at Nijoli Spa last Saturday. It was my first time there, and from the moment I arrived, all the employees made me feel so welcome. Everyone was incredibly polite and professional. The service I received was absolutely amazing, and the spa lunch was delicious. The whole experience was…

Bang trimPedicureManicure
nancy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This place has it all ! I’ve never had a bad experience I got a mani a couple of weeks ago. Natasha was amazing. Today I got a pedicure with Yulitza equally amazing they both had their work cut out for them and they did not disappoint

PedicureManicure
JenniferLocal Guide · 240 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I got a facial, massage, mani and pedi and it was worth every penny! I enjoyed my visit so much I will definitely be returning and referring others to visit as well. And the lunch was amazing!

ManicurePedicureService not listed
MaryLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Got a gel pedicure and manicure from Tye, who was absolutely amazing! Atmosphere was very relaxing and massage chairs were a surprising bonus during the pedicure. Both she and Jessica helped make my mom comfortable (this was her first nail experience) and even convinced her to try nail polish for the first time! We both be back again!

ManicurePedicure
Robin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The best in the area!

ManicurePedicure
Mercedes10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have been going to Spa Nijoli for a couple years and will never think about going elsewhere. The staff takes sanitization seriously and goes above and beyond to insure that guests are safe and comfortable. I go for manicures, pedicures, massages and facials and each time is a very pleasant experience.

ManicurePedicure+ Punctuality+ Cleanliness+ Quality
karen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Lash extensions first time today. Love them. Excellent service and staff.

Hair coloringHairstylingManicure+ Punctuality+ Cleanliness+ Quality
PAMLocal Guide · 94 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

ManicureService not listed+ Punctuality+ Cleanliness+ Quality

Price

$124+17% vs typical spas

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Hair coloring25$125–$194
Haircut24$45–$79
Pedicure23$61–$84
Hairstyling19$41–$89
Skin treatments19$128–$172
Spa services15—
Blowdry14—
Manicure14$43–$59

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