Analyzing 6,620,4796.6M ReviewsFor 18,44918.4K Experts

Experts Reviews · Company report
Spa Royale logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%85+20.6Value 14%63+8.9Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Spa Royale

Gainesville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #90Position by Experts Score among all companies we track in this category. of 112 medical spas · 4.9★ from 1,282 Google reviews

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Report card

Percentile vs other medical spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Spa Royale is better than 87% of medical spas.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Spa Royale is better than 85% of medical spas.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Spa Royale is better than 98% of medical spas.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Spa Royale is better than 63% of medical spas.B
63
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Spa Royale is better than 100% of medical spas.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Spa Royale is better than 100% of medical spas.A
100

Reviews for your job

Customers hired Spa Royale for 8 kinds of job.

Spa Royale for eyebrow waxing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.33
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 70/100.How Job match is calculatedBuilt only from reviews Google tagged “Eyebrow waxing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Eyebrow waxing”

Jeannette4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Always a treat and a wonderful experience at Spa Royale! Thank you Lauren and Catt!

Reasonable priceEyebrow waxingPedicure
susan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Jessica is a true artist. I am thrilled with the results. My eyebrows are so natural looking and lovely. I can’t say enough about how wonderful AND talented Jessica is. Just saw Jessica again today. She is SO good. Love my eyebrows AND my lips. August 5, 2026 I continue to see Jessica and I must say she is…

Reasonable priceEyebrow waxingMicroblading
Zoe8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Taylor ate! I got my eyebrows done and she’s really sweet. I recently been going to the cafe right by so i checked this place out. I’ll be coming more often!🫶🏾

Eyebrow waxing
Brooke2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★

I’m extremely angry and very disappointed with this experience. My mom’s eyebrows were done here yesterday and they completely blotched them. They are extremely dark, thick and shaped downward, which negatively affects her appearance. This is not acceptable at all, and whoever did this obviously needs to be fired…

Eyebrow waxing
VirginiaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I have had consistently excellent experiences getting eyebrow waxes & tints with Michelle! She custom mixes a color to match the look I aim for, uses a gentle wax (great for a first-timer!!), has a warm and comforting disposition, and works quite efficiently — very quick, yet thorough to make sure you have a sleek…

Reasonable priceEyebrow waxing
Allyson3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

First time at Spa Royale and Kelsea was amazing! The whole experience was just wonderful! My husband had Cicely working with him and he couldn't say anything but glowing reviews. Will definitely be coming again!

Great priceFacialEyebrow waxing

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 67%Overpriced 8%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Massage35—
Spa packages28—
Massage therapy22—
Pedicure16$30–$53
Facial15—
Facial massage8—
Eyebrow waxing6—
Foot massages6—

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