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Spark + Arrow Photography

Photographer · Hanahan, SC · reviewed since 2020

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%96+25Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#24 of 78 videographersPosition by Experts Score among all companies we track in this category. · better than 70%
5.0 ★★★★★ 28 Google reviews · 21 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
14%reviews answered by the owner
Jul 2026latest review

Spark + Arrow Photography at a glance

Google reviewers rate Spark + Arrow Photography five stars based on twenty-eight reviews, with the owner responding to fourteen percent of comments. Clients describe services including family, wedding, graduation, and business photography, noting the photographer's ability to manage children and pets while maintaining a relaxed atmosphere. Recurring themes highlight punctuality, clear communication, and reasonable pricing, with customers frequently praising the high quality of images and the timely delivery of final photos. No common criticisms appear in the provided excerpts.

  • Google rating: 5.0 out of 5 from 28 reviews (100% five-star).
  • Reviews on this page: 28 Google reviews (27 with written comments, 1 with photos).
  • Owner responses: the business replied to 14% of reviews.
  • Most recent review: July 26, 2026.
  • Service: Videographer serving Hanahan, South Carolina.

Data from Google, last updated November 1, 2026.

Score profile vs other videographers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction98Reliability96Craft & service99Value100Momentum100Replies to reviews–Satisfaction: 98 (median 97)Reliability: 96 (median 96)Craft & service: 99 (median 100)Value: 100 (median 100)Momentum: 100 (median 100)
Spark + Arrow PhotographyVideographers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Spark + Arrow Photography: 98/100 on this factor. Category median: 97.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Spark + Arrow Photography: 96/100 on this factor. Category median: 96.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Spark + Arrow Photography: 99/100 on this factor. Category median: 100.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Spark + Arrow Photography: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Spark + Arrow Photography: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 46.–
–

Bar = this company · dark tick = category median.

Star ratings

28 Google reviews we collected

  • 5 stars28100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 27 written reviews

  • Praise40100%
  • Complaints00%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price3100%
  • Reasonable00%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1230%
  • Speed & response820%
  • Quality & results718%
  • Would recommend718%
  • Communication38%
  • Price & value25%
  • Honesty & trust13%

What customers talk about

We read 27 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “She makes the day of photos fun for the kids and is so patient.”
  • “She'll deliver a sneak peek within days and provide the final images in a timely manner.”
  • “Charleston Cabinetry & Countertops are delighted with the wonderful work that Acacia has done for us.”
  • “I highly recommend Spark + Arrow Photography for your family photography needs!”
  • “She is so easy to work with, always suggests a great backdrop and brings ease to every photoshoot.”
  • “I would definitely recommend using Spark + Arrow for your photography needs - she's worth it!”
  • “We have two little kids who never sit still, but she somehow captured the sweetest, most genuine photos of our family without it feeling stressful or forced.”

People customers mention

  • Acacia 12 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Spark + Arrow Photography for 2 kinds of job. Pick one to see what they paid and said.

Recent reviews

Mary6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We have been using Acacia for several years for family photos. She is an amazing photographer and she is great at handling rambunctious boys. Highly recommend Acacia!

Family and group
Gina8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

This is our second year with Acacia taking our Christmas photos. She is super easy-going, and the process is fun. The pics came out beautifully each year. Highly recommend!

Megan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

This year was our third year using Spark&Arrow! We love that she has been able to capture our family moments with pictures that we are always obsessed with. Until next year!

Great priceFamily and group
Annalee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Acacia is amazing!! She’s always there for your questions and her picture quality is best!! She’s very friendly and professional. No matter the reason for your pictures, she is bound to deliver and capture you perfectly!

WeddingsWedding and engagement
Kimberly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Acacia is a wonderful photographer who has been capturing our family memories for three years! She is so easy to work with, always suggests a great backdrop and brings ease to every photoshoot. She gets the biggest smiles from our toddler! She'll deliver a sneak peek within days and provide the final images in a…

Family and group
Kendall1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We had the best experience working with Acacia! We have two little kids who never sit still, but she somehow captured the sweetest, most genuine photos of our family without it feeling stressful or forced. She was great at communicating from start to finish and got our pictures back to us so quickly. We even had to…

Family and group

Photos

Customer reviews

5.0 ★★★★★ 28 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Filter by topic — each topic is highlighted in the reviews in the same color
Mary Beth Elbe6 reviewsTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We have been using Acacia for several years for family photos. She is an amazing photographer and she is great at handling rambunctious boys. Highly recommend Acacia!

  • Services: Family and group
Gina McFadden8 reviewsTotal number of Google reviews Gina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This is our second year with Acacia taking our Christmas photos. She is super easy-going, and the process is fun. The pics came out beautifully each year. Highly recommend!

Megan Beatty5 reviewsTotal number of Google reviews Megan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This year was our third year using Spark&Arrow! We love that she has been able to capture our family moments with pictures that we are always obsessed with. Until next year!

  • Price assessment: Great price
  • Services: Family and group
Shawn McCarthy13 reviewsTotal number of Google reviews Shawn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lovely photos! Such a great job!

Response from the owner · 11 months ago

It was so nice to meet the rest of the family! Here's to many more.

Annalee Ashcraft2 reviewsTotal number of Google reviews Annalee has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Acacia is amazing!! She’s always there for your questions and her picture quality is best!! She’s very friendly and professional. No matter the reason for your pictures, she is bound to deliver and capture you perfectly!

  • Services: Weddings, Wedding and engagement
Kimberly Umbarger4 reviewsTotal number of Google reviews Kimberly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Acacia is a wonderful photographer who has been capturing our family memories for three years! She is so easy to work with, always suggests a great backdrop and brings ease to every photoshoot. She gets the biggest smiles from our toddler! She'll deliver a sneak peek within days and provide the final images in a timely manner. I highly recommend Spark + Arrow Photography for your family photography needs!

  • Services: Family and group
Kendall Linsky1 reviewTotal number of Google reviews Kendall has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had the best experience working with Acacia! We have two little kids who never sit still, but she somehow captured the sweetest, most genuine photos of our family without it feeling stressful or forced. She was great at communicating from start to finish and got our pictures back to us so quickly. We even had to reschedule a few times because of sickness and weather, and she was so understanding and flexible. We can’t wait to work with Acacia again in the future!

  • Services: Family and group
chloe zmolek7 reviewsTotal number of Google reviews chloe has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Acacia photographed our anniversary event, and she did an incredible job capturing candid, authentic moments throughout the night. Her photos tell the story of the celebration so beautifully—every laugh, detail, and special connection came through in her work. She has such a natural eye for storytelling and made everyone feel comfortable in front of the camera. We couldn’t be happier with how she captured the spirit of the evening!

  • Price assessment: Great price
Erin Turner1 reviewTotal number of Google reviews Erin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We have worked with Acacia for 6 years and have always had the best experience. She makes the day of photos fun for the kids and is so patient. The timeliness for the photos to arrive is always prompt, which is so appreciated!!!

Julie Edes1 reviewTotal number of Google reviews Julie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We have been working with Acacia since 2021 and have really looked forward to this each year. We now have 2 young children and a dog who participate in family photos, and I'm amazed each year at the shots she's able to get of all of us. We typically show up for photos feeling a little chaotic (a dog running around, the baby asleep and our 4 year old not wanting to wear shoes or wanting to wear some colorful accessory) and Acacia immediately calms the chaos. My kids and dog LOVE and fully cooperate with her which is more than half of the battle. The other half of the battle, my husband, says "I forget how easy she makes this" after every session. Her turn around time is great, communication is on point and the photos you get back are incredible. Highly reccomend!

Spark + Arrow Photography on Google Maps →

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