Analyzing 7,359,8727.4M ReviewsFor 20,84320.8K Experts

Experts Reviews · Company report
Spark + Arrow Photography logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%96+25Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Spark + Arrow Photography

Hanahan, SC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 78 videographers · 5.0★ from 28 Google reviews

📞 Call (718) 986-5045Request a call backWebsite ↗

Report card

Percentile vs other videographers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Spark + Arrow Photography is better than 98% of videographers.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Spark + Arrow Photography is better than 96% of videographers.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Spark + Arrow Photography is better than 99% of videographers.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Spark + Arrow Photography is better than 100% of videographers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Spark + Arrow Photography is better than 100% of videographers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Spark + Arrow Photography is better than —% of videographers.–
—

Reviews for your job

Customers hired Spark + Arrow Photography for 2 kinds of job.

Spark + Arrow Photography for family and group

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Family and group”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 14

All 4 Google reviews tagged “Family and group”

Mary6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We have been using Acacia for several years for family photos. She is an amazing photographer and she is great at handling rambunctious boys. Highly recommend Acacia!

Family and group
Megan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

This year was our third year using Spark&Arrow! We love that she has been able to capture our family moments with pictures that we are always obsessed with. Until next year!

Great priceFamily and group
Kimberly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Acacia is a wonderful photographer who has been capturing our family memories for three years! She is so easy to work with, always suggests a great backdrop and brings ease to every photoshoot. She gets the biggest smiles from our toddler! She'll deliver a sneak peek within days and provide the final images in a…

Family and group
Kendall1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We had the best experience working with Acacia! We have two little kids who never sit still, but she somehow captured the sweetest, most genuine photos of our family without it feeling stressful or forced. She was great at communicating from start to finish and got our pictures back to us so quickly. We even had to…

Family and group

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 100%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Family and group4—
Weddings2—

Compare with

Chrisman Studios logoChrisman StudiosExperts Score 100Hanahan · 5.00★Vinny Almeida Photography North Charleston logoVinny Almeida Photography North CharlestonExperts Score 100Hanahan · 5.00★Nicholas Gore Weddings logoNicholas Gore WeddingsExperts Score 99Hanahan · 5.00★