Janitorial service · Green Bay, WI · reviewed since 2020
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%75+18.2Value 14%95+13.4Replies to reviews 7%41+2.9Craft & service penalty97−0.3Momentum penalty82−1.8Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
Google reviewers rate Spark Cleaning Solutions LLC 4.8 out of 5 based on 34 reviews, with the owner responding to 68 percent of comments. Clients frequently highlight the company's punctuality, professional communication, and thorough attention to detail in services like office maintenance, floor care, and post-construction cleanup. While most feedback is positive, a small number of lower-rated reviews cite missed appointments and overlooked cleaning details, though the company typically addresses these issues by returning to correct the work.
Google rating: 4.8 out of 5 from 34 reviews (91% five-star).
Reviews on this page: 34 Google reviews (33 with written comments).
Owner responses: the business replied to 68% of reviews.
Most recent review: June 16, 2026.
Service: Move-In/Move-Out Cleaning Service serving Green Bay, Wisconsin.
Data from Google, last updated November 3, 2026.
Score profile vs other move-in/move-out cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Spark Cleaning Solutions LLCMove-In/Move-Out Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Spark Cleaning Solutions LLC: 77/100 on this factor. Category median: 91.B
77
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Spark Cleaning Solutions LLC: 75/100 on this factor. Category median: 88.B
75
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Spark Cleaning Solutions LLC: 97/100 on this factor. Category median: 97.A
97
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Spark Cleaning Solutions LLC: 95/100 on this factor. Category median: 100.A
95
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Spark Cleaning Solutions LLC: 82/100 on this factor. Category median: 100.A
82
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Spark Cleaning Solutions LLC: 41/100 on this factor. Category median: 86.C
41
Bar = this company · dark tick = category median.
Star ratings
34 Google reviews we collected
4.8of 5
5 stars3191%
4 stars13%
3 stars13%
2 stars00%
1 star13%
Praise vs complaints
Phrases our text analysis found in 33 written reviews
95%praise
Praise7795%
Complaints45%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results2126%
Staff & attitude1721%
Would recommend1620%
Speed & response1114%
Communication911%
Honesty & trust45%
Price & value34%
What customers talk about
We read 33 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Spark Cleaning is very reliable and does good work.”
“We recently had our carpets cleaned after far too long and I was surprised how nice they look again.”
“Highly recommended for any business needing a great cleaning crew.”
“Anytime we need a specific item or area cleaned, we make the call and it is scheduled right away.”
“They are easy to work with and pay attention to detail.”
“They do a very good job, we trust their team in our facility and they respond to any request we have.”
“The floor scrub was exactly what we needed and well worth the money.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
MMatt4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Spark Cleaning is very reliable and does good work. They are easy to work with and pay attention to detail. Anytime we need a specific item or area cleaned, we make the call and it is scheduled right away.
IIlyaLocal Guide · 26 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★
Unfortunately, I cannot recommend Spark Cleaning in Green Bay based on my experience.
I scheduled an appointment for them to come out and provide a quote for a move-out cleaning. They never showed up. After giving them the benefit of the doubt, we also scheduled the actual cleaning appointment, and once again they…
TTim5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Our church continues to look fantastic week after week.
The crew is polite and efficient.
The staff is helpful and they follow through with requests.
LLori12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
We have been pleased with the cleaning services provided by Spark Cleaning Solutions LLC. Not only do they provide the cleaning, but they also remind us of when it is time to add the extra cleaning, i.e., carpet cleaning etc. Naomi has been very easy to work with, and we appreciate her quick response to any questions or concerns.
SShannon3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Noemi, Tanya, Mariana and staff take great care of us. They do a very good job, we trust their team in our facility and they respond to any request we have.
TTodd1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
I have been Using them for years on construction cleaning, they do great work. would recommend!
Spark Cleaning is very reliable and does good work. They are easy to work with and pay attention to detail. Anytime we need a specific item or area cleaned, we make the call and it is scheduled right away.
Response from the owner · 4 months ago
Thank you for the great review Matt! We truly appreciate the opportunity to serve your facility. Providing reliable service and paying attention to the details is what we strive for, and we're glad our team has been able to meet your expectations. Thank you for trusting Spark Cleaning Solutions!
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Ilya DayterLocal Guide · 26 reviewsiTotal number of Google reviews Ilya has written across all businesses on Google Maps, not just this one.
Unfortunately, I cannot recommend Spark Cleaning in Green Bay based on my experience.
I scheduled an appointment for them to come out and provide a quote for a move-out cleaning. They never showed up. After giving them the benefit of the doubt, we also scheduled the actual cleaning appointment, and once again they were a no-show.
To make matters worse, I called twice and left messages asking if they were still planning to come, but never received a callback or any communication whatsoever.
When you’re preparing a property for listing, timing is critical. Their lack of communication and failure to honor scheduled appointments left us scrambling at the last minute to find alternative cleaning services.
If you value reliability and communication, you may want to consider other options.
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Tim Roskams5 reviewsiTotal number of Google reviews Tim has written across all businesses on Google Maps, not just this one.
Our church continues to look fantastic week after week.
The crew is polite and efficient.
The staff is helpful and they follow through with requests.
Response from the owner · 5 months ago
Thank you for your kind words Tim! We’re grateful for the opportunity to help keep your church looking its best week every week. Thanks for your support!
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Lori Wirtz12 reviewsiTotal number of Google reviews Lori has written across all businesses on Google Maps, not just this one.
We have been pleased with the cleaning services provided by Spark Cleaning Solutions LLC. Not only do they provide the cleaning, but they also remind us of when it is time to add the extra cleaning, i.e., carpet cleaning etc. Naomi has been very easy to work with, and we appreciate her quick response to any questions or concerns.
Response from the owner · 5 months ago
Thank you for the great review! We’re so glad to hear you’ve been happy with our services and communication. We appreciate the opportunity to work with you, and our team truly appreciates your kind words as well. Thank you for your continued support!
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Shannon Halverson3 reviewsiTotal number of Google reviews Shannon has written across all businesses on Google Maps, not just this one.
Noemi, Tanya, Mariana and staff take great care of us. They do a very good job, we trust their team in our facility and they respond to any request we have.
Response from the owner · 5 months ago
Thank you so much for the kind words, Shannon! We truly appreciate the trust you place in our team. It means so much to hear that you’re happy with our service and feel comfortable with our staff in your facility. We’re always happy to help however we can — thank you for all your support! 😊
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Todd Kurtz1 reviewiTotal number of Google reviews Todd has written across all businesses on Google Maps, not just this one.
I have been Using them for years on construction cleaning, they do great work. would recommend!
Response from the owner · 5 months ago
Thank you so much for your continued support over the years Todd! We truly appreciate the opportunity to work with you on your construction projects and are grateful for your recommendation. Thanks again for trusting our team!
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Julie Koenig1 reviewiTotal number of Google reviews Julie has written across all businesses on Google Maps, not just this one.
The floor scrub was exactly what we needed and well worth the money. They were in and out with no trouble at all and the floor cleaning is exactly what we needed. Very satisfied.
Response from the owner · 5 months ago
Thank you for the great feedback Julie! We’re glad we could get your floors scrubbed and looking the way you needed. It was a pleasure working with you, and we appreciate you trusting us to get the job done right! ✨
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Kenneth Mika5 reviewsiTotal number of Google reviews Kenneth has written across all businesses on Google Maps, not just this one.
Spark Cleaning has done a great job for us. They are very professional. They even catch things before we do to help ensure our office remains professional for our staff and clients.
Response from the owner · 5 months ago
Thank you for the thoughtful review Ken! We’ve really enjoyed working with you and helping keep your office looking its best. Our team always aims to stay a step ahead, so it’s great to hear that’s been your experience. We truly appreciate your trust in Spark Cleaning! ☺️
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Jordan Thayse7 reviewsiTotal number of Google reviews Jordan has written across all businesses on Google Maps, not just this one.
We have been using Spark Cleaning Solutions at our office for a while now and they do an amazing job. We recently had our carpets cleaned after far too long and I was surprised how nice they look again. Thank you Spark!
Response from the owner · 5 months ago
Thank you Jordan! It’s been great working with you and helping keep your office in shape! We’re glad you were happy with how the carpets turned out, it's always satisfying to bring them back to life! Thanks for trusting Spark! 🌟
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Jordan Forslund6 reviewsiTotal number of Google reviews Jordan has written across all businesses on Google Maps, not just this one.
This is a reliable janitorial service, their management and staff are great to deal with—very communicative and professional. The quality of their cleaning service is outstanding, and they take a lot of pride in their work. Highly recommended for any business needing a great cleaning crew.
Response from the owner · 5 months ago
Thanks for the kind words Jordan! We really enjoyed working with you and are honored to have helped keep your spaces clean! We hope to get the opportunity to work together in the future again! 😊
