Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Sparkle & Shine Cleaning LA - LA House Cleaners logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%88+21.3Value 14%94+13.3Replies to reviews 7%70+4.9Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Sparkle & Shine Cleaning LA - LA House Cleaners

Los Angeles, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #70Position by Experts Score among all companies we track in this category. of 124 house cleaning services · 4.9★ from 373 Google reviews

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Report card

Percentile vs other house cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sparkle & Shine Cleaning LA - LA House Cleaners is better than 90% of house cleaning services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sparkle & Shine Cleaning LA - LA House Cleaners is better than 88% of house cleaning services.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sparkle & Shine Cleaning LA - LA House Cleaners is better than —% of house cleaning services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sparkle & Shine Cleaning LA - LA House Cleaners is better than 94% of house cleaning services.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sparkle & Shine Cleaning LA - LA House Cleaners is better than 100% of house cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sparkle & Shine Cleaning LA - LA House Cleaners is better than 70% of house cleaning services.B
70

Reviews for your job

Customers hired Sparkle & Shine Cleaning LA - LA House Cleaners for 6 kinds of job.

Sparkle & Shine Cleaning LA - LA House Cleaners for post-construction cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Post-construction cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.83%

All 8 Google reviews tagged “Post-construction cleaning”

Patricia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Wonderful experience for post painting and move in cleaning

Paid $250–300Reasonable pricePost-construction cleaningMoving-related cleaning
David8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We used Sparkle & shine for post construction cleaning on a few brand new development homes in Beverly Hills and in Santa Monica. The team was professional, efficient, and did a fantastic job. We will continue using this company in the future.

Great pricePost-construction cleaning
Gabriel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The kitchen behind the stove and under the fridge got real attention, which is where my pup tracks stuff. Came in at around two hundred for the size of my unit, which felt fair compared to quotes I pulled from two other la maid options I checked out. Gonna lock them in monthly. Feeling pretty confident about settling in around here now.

Post-construction cleaning
Jack1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Four bedroom place takes forever to clean but these folks handled it efficiently around $220. Carpet shampooing made a real difference with all the foot traffic.

Paid $200–250Reasonable pricePost-construction cleaning
Ingrid3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

From the initial phone call to the completion of the service, my experience with this company was fantastic. Mike was friendly, helpful, and communicative in answering my questions and explaining the services. The cleaners were detailed, efficient, friendly, and made sure I was happy with their work. It is rare to…

Paid $500+Great pricePost-construction cleaning
Nate6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Sparkle & Shine Cleaning was fantastic from start to finish. Joshua and Mike were great to work with—responsive, professional, and easy to communicate with. The cleaning crew was efficient, friendly, and did a really thorough job. They worked quickly without cutting corners, and the place looked amazing when they…

Paid $500+Post-construction cleaning
Frank2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We hired them for a post construction cleaning after remodeling our kitchen in our home in Beverly Hills. They showed up on time and left our home immaculately.

Paid $500+Reasonable pricePost-construction cleaning
Derick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Excellent service

Paid $150–200OverpricedPost-construction cleaningStandard cleaning

Price

$290+18% vs typical house cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 56%Overpriced 3%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning67$158–$253
Deep clean48$277–$471
Moving-related cleaning18$321–$536
Move-out cleaning17$301–$614
General housekeeping13$153–$240
Post-construction cleaning8—

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