How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%88+21.3Value 14%94+13.3Replies to reviews 7%70+4.9Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORESparkle & Shine Cleaning LA - LA House Cleaners
Los Angeles, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #70Position by Experts Score among all companies we track in this category. of 124 house cleaning services · 4.9★ from 373 Google reviews
Report card
Percentile vs other house cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Sparkle & Shine Cleaning LA - LA House Cleaners for 6 kinds of job.
Sparkle & Shine Cleaning LA - LA House Cleaners for standard cleaning
Clear ✕All 67 Google reviews tagged “Standard cleaning” · showing 40
Amending reviews, after disappointing history that ultimately ended with one of the Owners interrupting a call I made (to schedule a service!). Promised to call back... and didn't call nor email until 5 days later when I reminded him. Read my other reviews, you'll have a sense there is care in the details and…
Great service
I would recommend Sonia. Thanks again!
It takes me forever to clean our apartment, especially the floors, kitchen appliances, and bathrooms. Aracely cleaned it all so well in a short amount of time, working quietly and efficiently. I couldn’t be happier with her work and with the company.
First time user. Polly was my cleaner and she did an excellent job. She put in the effort, was amicable, professional, and the end result exceeded my expectations. Ask for her when requesting a service. Thanks again Polly!
The cleaning crew did an excellent job. We have a golden retriever, so there’s lots of dog hair to deal with. They left our place spotless! Would recommend.
great service! Cleaner was very good, house looked great and she was very friendly. I have referred this service as it was a very good experience !
Amazing. Great job every single time. Reyna is the best.
The team understood proper cleaning techniques to avoid spreading germs between areas, and my home felt fresh and sanitized afterward. Definitely recommend this maid service 💯💯💯
⭐⭐⭐⭐⭐ I was honestly impressed with the quality of their work. I needed my kitchen and restroom deep cleaned for my annual apartment inspection, and they did an amazing job. When they arrived and saw the condition of both areas—especially the restroom—they were confident they could get everything cleaned up, and…
This cleaning service has been great! I’ve used it twice and the scheduling system is super easy. I booked over the phone and once online and both were so great. The cleanings were exactly what I needed with great care given to the floors showers oven and even toaster oven. I’ll be using them regularly.
Very, very pleased with the service and professionalism of Sparkle and Shine Cleaning Service. They are prompt, professional provide a very thorough cleaning. I arranged this service for my mother. She is so raves over what a great job they do. Prices are reasonable and service is reliable! Thank you Sparkle and Shine!!
The company was very communicative leading up to, and on the day-of, the appointment and the cleaner was nothing but professional! She did an excellent job and even stayed overtime to complete the tasks given. For the price point, you won't get a better deal elsewhere! I will be calling them again.
I was satisfied, they where honest in their arrangement and cleaning service.
So great and accommodating!
Lina did such an amazing job! She was so sweet and kind. Did a thorough job! I would totally hire her again! She’s amazing!
They did an amazing job house looked great went above and beyond and tipped due to the great results.
Really great and friendly cleaning service!!! Communicate well and so glad to have them stop by for a house cleaning !! My cleanings have been done in a timely manner and if they are ever running behind they let me know. Will be rebooking with them.
Just came in to pick up my order and I noticed that my black garments are much richer in dark color and softer as well as my white garments are even brighter now. Also don't forget your sweaters I am putting my away until fall. The owner is doing something much better than the other cleaners. Highly recommend them.…
I've been working with Derrick for over a year now. His service has been fantastic throughout, highly recommend
Truly one of the best experiences we’ve ever had with a cleaning service in LA. Their attention to detail was incredible, everything felt spotless, and the floors looked especially amazing when they were done. You can tell they really take pride in their work. Reliable, thorough, and worth every penny. Highly recommend.
We had our first cleaning and it was fantastic. Jessica was wonderful and the staff did a great job helping us schedule our cleaning. It’s a great price for the services and we will be using them again in the future.
I started out with a one time deep clean for my place but the service was impeccable - everyone was super efficient and quick so I decided to book them to clean my home biweekly! All of their cleaners are professional and super detail oriented and Joe has been super accommodating to work with. I’ve been very happy with my cleans each and every time!
The cleaner was very efficient. My place looked and felt clean when she was done.
Have been using their cleaning service now for the last month on a weekly/biweekly schedule & the level of service has exceeded my expectations. I have tried other cleaning services prior & that's why I wasn't expecting much, but with Sparkle & Shine the level of customer concierge coupled with the actual service…
We hired Sparkle & Shine Cleaning LA for a move-in cleaning of our home in Beverly Hills. The ladies who came did a fantastic job and left our place spotless. They showed up on time, worked efficiently, and were very nice. We will be using them moving forward for maintenance cleans.
Did not clean well. They nickel and dime everything. I was told it cost an additional charge to change the bedding, clean a microwave etc. things you’d normally think is apart of the service. For 500 I would expect better cleaning. Then, the Second Lady who arrived, she came 30 mins past the designated time. I…
Did an excellent job. Will ask for again
Great service, great for deep cleaning and regular standard cleanings. Very trustworthy and I love the ease of use with communication between emails, texts and their website. Highly recommend!
Hi, my name is Michael. I live in Malibu. I requested sparkle and shine. They showed up on time and did an excellent job. I was very impressed. I would use their service again. Sincerely, Michael.
My cleaner was very thorough and very kind. She had a lovely personality and worked really hard. I was very pleased with her work!!!
Ask for Eliana! She does a great job and is so sweet. definitely recommend using this service they are very organized and reliable and get the job done!
Hired them for a one time cleaning, they did such an amazing job I made a recurring schedule. It makes such a difference having a spotless house and Patricia makes sure of it. Absolutely thorough cleaning, easy booking, professional communication, it hardly gets any better!
I’ve tried a few different cleaning services in LA and this has been by far the most impressive. They did an incredible job, will definitely be rebooking!
Very timely and went above and beyond to make my apartment clean. Great professional customer service as well. Would highly recommend!
Amazing work, the best cleaning services I’ve had so far.
We hired Sparkle and Shine last year for a monthly cleaning service while we were planning our wedding and I can not say enough good things about them! They were always on time, did excellent work and were so accommodating with our busy schedule! Will definitely recommend them as they may have saved our engagement!
Had such a positive experience!! I needed same day cleaning and they were so responsive and helpful. They did a wonderful job and I would definitely recommend!
Super happy with the clean! They did a really great, thorough job and everything felt so fresh afterwards. I especially appreciated that they clean the inside of all the kitchen appliances including the dishwasher - not something every cleaning service does! Easy to work with, really good attention to detail, and…
Very easy to schedule and they did an amazing job!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Standard cleaning | 67 | $158–$253 |
| Deep clean | 48 | $277–$471 |
| Moving-related cleaning | 18 | $321–$536 |
| Move-out cleaning | 17 | $301–$614 |
| General housekeeping | 13 | $153–$240 |
| Post-construction cleaning | 8 | — |