Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Sparkly Maid Austin Cleaning Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%94+22.8Value 14%99+14Replies to reviews 7%84+5.9Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Sparkly Maid Austin Cleaning Services

Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 94 move-in/move-out cleaning services · 5.0★ from 1,266 Google reviews

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Report card

Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sparkly Maid Austin Cleaning Services is better than 97% of move-in/move-out cleaning services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sparkly Maid Austin Cleaning Services is better than 94% of move-in/move-out cleaning services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sparkly Maid Austin Cleaning Services is better than —% of move-in/move-out cleaning services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sparkly Maid Austin Cleaning Services is better than 99% of move-in/move-out cleaning services.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sparkly Maid Austin Cleaning Services is better than 100% of move-in/move-out cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sparkly Maid Austin Cleaning Services is better than 84% of move-in/move-out cleaning services.A
84

Reviews for your job

Customers hired Sparkly Maid Austin Cleaning Services for 5 kinds of job.

Sparkly Maid Austin Cleaning Services for office & workplace cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$50–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$119–$222
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Office & workplace cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 29
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Office & workplace cleaning”

joan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Sparkly Maid Austin really helped me out. I was in need of an immediate cleaning job. They immediately worked with me to create a spur-of-the moment cleaning. Sparkly Maid Austin provided me a list of cleaning options including the cost which was very helpful. And the Sparkly Maid Austin cleaners did a great job…

Office & workplace cleaning
EugeneLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The crew was friendly and respectful of my home. They worked efficiently and left everything looking spotless.

Paid $50–100Reasonable priceOffice & workplace cleaning
ChristianLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I had a wonderful experience with Sparkly Maid Austin Cleaning Services! From the moment I booked, their team was friendly, responsive, and very easy to work with. Scheduling was smooth, and they were flexible with my timing. The cleaners arrived right on time, fully prepared, and paid great attention to every…

Paid $50–100Great priceOffice & workplace cleaningStandard cleaningMoving-related cleaning
Barrett13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Did a fantastic job and was so efficient!!! Thank you so much & I can’t wait to book your services again soon!

Reasonable priceOffice & workplace cleaningDeep clean
Andrew3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I got the premium cleaning after hosting a Halloween party, they did a fantastic job. I asked for same day service and they were able to accommodate. The cleaner showed up on time and worked quickly and thoroughly! 10/10, I would use them again in the future.

Reasonable priceOffice & workplace cleaningDeep clean
Elena3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

After trying various service providers this was by far the best experience I’ve had with a cleaning company. I will definitely be recommending them!

Great priceOffice & workplace cleaning

Price

$265+7% vs typical move-in/move-out cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 62%Overpriced 1%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning91$158–$240
Deep clean56$265–$471
Moving-related cleaning29$259–$484
General housekeeping23$153–$277
Office & workplace cleaning6$119–$222

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