Experts Reviews · Company report
Sparrow Plumbing and Drain Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%49+3.5Craft & service penalty93−0.7Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Sparrow Plumbing and Drain Cleaning

Des Peres, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #42Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 282 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sparrow Plumbing and Drain Cleaning is better than 91% of drain cleaning services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sparrow Plumbing and Drain Cleaning is better than 86% of drain cleaning services.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sparrow Plumbing and Drain Cleaning is better than 93% of drain cleaning services.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sparrow Plumbing and Drain Cleaning is better than 100% of drain cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sparrow Plumbing and Drain Cleaning is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sparrow Plumbing and Drain Cleaning is better than 49% of drain cleaning services.C
49

Reviews for your job

Customers hired Sparrow Plumbing and Drain Cleaning for 8 kinds of job.

Sparrow Plumbing and Drain Cleaning for drain cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.45
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$248–$593
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 49
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 45 Google reviews tagged “Drain cleaning”

ALocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great experience. Would use them again if anything else comes up. Willie and Lisa took care of my issue and treated me like family.

Great priceDrain cleaning+ Punctuality+ Quality+ Professionalism
R11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I definitely would recommend Sparrow for any plumbing need. Willie is extremely professional. As a home owner, Willie has been the only plumber I have trusted to fix my plumbing needs. Based on my 6 years of experience working with him, he is top notch

Toilet repairDrain cleaningPlumbing leak detection+ Responsiveness+ Punctuality+ Quality
D.9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Sparrow Plumbing is a first class and highly professional plumbing company. The owner and his employees are very knowledgeable about plumbing and they did a phenomenal job resolving our clogged drain issue. I highly recommend Sparrow Plumbing.

Drain cleaning+ Responsiveness+ Punctuality+ Quality
MartinLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing! They were professional and knowledgeable. They took care of the problem quickly and efficiently.

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Brittnei6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I was very pleased by the service provided by Mr. Ford and his team. He was prompt, early even. I also received updates via call/text when they were en route as well. This company is professionally ran and I would absolutely use them again.

Plumbing leak detectionDrain cleaning+ Responsiveness+ Punctuality+ Quality
Ebony12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very knowledgeable. Very honest and very good at the work they do. This is the only company I use and will use. Especially as a woman where many companies will try to get over on you. Highly recommend.

Plumbing pipe repairShower repairDrain cleaning
Kelsey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The only plumbing service I use! Highly recommended five stars ⭐️

Faucet installationGarbage disposal installationShower installation+ Responsiveness+ Punctuality+ Quality
Angela5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional service. I was able to get an earlier appointment due to a cancellation because they called me to see if I was available, which I really appreciated. The services/repairs were able to be completed that same day. Pricing was very reasonable. I would definitely use Sparrow Plumbing again and will…

Plumbing leak detectionFaucet installationPlumbing leak repair+ Punctuality+ Quality+ Professionalism
Tammy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great experience will definitely refer and call them back again!

Drain cleaning+ Responsiveness+ Punctuality+ Quality
DLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I highly recommend this company! I was panicking because I’m set to have a new stove installed, but didn’t have a gas line. My kitchen sink was also backing up. I called Sparrow and they set up an appointment for an estimate. Once They came out for the estimate I loved how they set the expectation of what would…

Plumbing pipe repairDrain cleaningService not listed+ Responsiveness+ Punctuality+ Quality
ChristinaLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They were very efficient. They got the problem solved in less than 30 minutes. Will definitely use them again if needed...

Drain cleaning+ Punctuality+ Quality+ Professionalism
A2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I found Sparrow Plumbing after doing an extensive search on google. The reviews were great so I figured I’d give them a try to clear a clogged basement drain . Let me tell ya about this guy! Absolutely fantastic! He unclogged the basement drain however I had a leaky faucet in my bathroom and asked him what he can…

Plumbing leak detectionPlumbing pipe repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Gilda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The plumber was very knowledgeable and explained what he was doing and provided options. I was very pleased with his disposition and the service he provided. I will definitely continue to use his services when I need s plumber.

Faucet installationOutdoor plumbing system repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Wanda12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

A slow draining sink was the initial problem. Upon inspection Sparrow discovered prevoius incorrect fixes that led, and would eventually lead, into other issues down the road. This was their second major repair for me. Fair, trustworthy, dependable and great work. Give them a call, you'll be glad you did. Forever client.

Plumbing leak detectionDrain cleaning+ Responsiveness+ Punctuality+ Quality
Karen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They did a great job. Very knowledgeable and friendly, will use them again.

Drain cleaning+ Responsiveness+ Punctuality+ Professionalism
chris5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Will is very professional and reliable. I have used cheaper drain cleaning companies in the past, but with them ultimately with them you get what you pay for. Will took care of the clog and explained why it was happening. He also told me potential steps to remedy the problem long term.

Drain cleaning+ Responsiveness+ Punctuality+ Professionalism
Sheila4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The Crew came in and diagnosed the problem with clear explanations and excellent customer service. Made solid recommendations that I trusted because it was explained very well. Will recommend to all of my friends and family.

Garbage disposal installationDrain cleaning+ Quality+ Professionalism
Brian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very responsive, efficient and scheduling was easy and communication was good. I will continue to use this company and would refer them to other people!

Plumbing leak detectionOutdoor plumbing system repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
JdubLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

First off let me say I had the best experience with Sparrow Plumbing and Drain Cleaning. We had a clogged sewer line backing up in our basement. When I first called they told me they could fit me in their schedule 2 days from the day I called and gave me a recommendation to call if I couldn't wait that long. That…

Drain cleaning+ Responsiveness+ Punctuality+ Quality
kevin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great fast and on time. I will always call them for there services.

Drain cleaning
SandraLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The plumber was professional, hard working, and cared about the job that he was doing. I plan to call them back to install a new toilet. I know that it will be done right and if it's the same guy I might enjoy a few laughs too. I know this company and they have integrity and for me that's important.

Shower repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Alicia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

HIGHLY RECOMMENDED!!!! We just bought our first home in December and our kitchen sink started to cause us problems and home warranty denied us due to a “pre-existing” condition basically scammed us and collected a service fee. I found Sparrow Plumbing in a Facebook group, I read the reviews and decided to call due…

Garbage disposal installationGarbage disposal repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Jordan11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great experience with Sparrow. They came on time, kept area very clean and mopped floor before leaving, had fair pricing and quickly repaired exactly what needed to be done. I would definitely call again.

Plumbing pipe repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We had a main drain emergency and Sparrow Plumbing and Drain Cleaning took care of us. Will came within minutes and got started right away. He was friendly, knowledgeable, fun to talk to, and did a great job. He even sanitized afterwards. Would definitely recommend and will be using them for any of our plumbing needs.

Drain cleaning+ Responsiveness+ Punctuality+ Quality
KatieLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service! Very friendly and honest. I would definitely recommend Sparrow Plumbing.

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Bekah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Will was incredible! He was professional and efficient. Most importantly he was friendly and you could tell he truly cared about doing a good job. We will definitely use him again!

Toilet repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
TimLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service, very friendly, and affordable! The plumber Will is always going to be my first call for any of my future plumbing needs.

Toilet installationDrain cleaning+ Responsiveness+ Punctuality+ Quality
PatriciaLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very professional and personable. I will use again and recommend to my family and friends.

Plumbing leak detectionDrain cleaning+ Responsiveness+ Punctuality+ Professionalism
AishaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Arrived on time and gave me a fair estimate on work that I needed. I'm looking forward to working with them in the future.

Plumbing leak detectionToilet repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
MarsicaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I was very impressed with this company. I learned of Sparrow Plumbing through my neighborhood app. The Office Manager, Lisa, and the Technician, Will, were both very professional. Will showed up on time and everything went exactly as the Office Manager said it would go. I was able to get a quote and have the work…

Plumbing leak detectionToilet repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Amanda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Willie was referred by his sister through our neighborhood email list serve. Willie knows his stuff, and Lisa is on top of customer service. My basement drain was unclogged in 10 mins + he gave me a google coupon discount. Great service! Highly recommend Sparrow Plumbing and Drain Cleaning!

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Martya year ago★★★★★

Rating only, no written review.

Great priceDrain cleaning
Laverne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Mary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Faucet installationToilet installationWater heater installation+ Responsiveness+ Punctuality+ Quality
Erin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Drain cleaning+ Responsiveness+ Punctuality+ Professionalism
RhondaLocal Guide · 84 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Drain cleaning+ Quality+ Professionalism+ Value
YAKITA3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionFaucet repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Raymond5 years ago★★★★★

Rating only, no written review.

Drain cleaning
Ben9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Kenneth4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Sewer repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
TaybiaLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Faucet repairOutdoor plumbing system repairShower repair+ Responsiveness+ Punctuality+ Quality
Robbie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Faucet repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
dee5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Drain cleaning
Christina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Drain cleaning+ Professionalism
jason6 years ago★★★★★

Rating only, no written review.

Drain cleaning+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 43%Reasonable 43%Overpriced 0%Not sure 14%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning45$248–$593
Plumbing pipe repair42$353–$1.4k
Plumbing leak detection36$205–$630
Faucet repair27$228–$585
Toilet repair24$239–$680
Faucet installation21$340–$867
Shower repair18$209–$613
Toilet installation13$702–$1.9k

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