Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
Google reviewers for Sparrow Plumbing and Drain Cleaning report a 4.9-star average from 282 reviews, with the owner replying to 15% of feedback. Positive comments frequently highlight punctuality, clear communication, transparent pricing, and the ability to resolve issues correctly on the first visit. Services mentioned include drain cleaning, water heater installation, and leak repairs. A recurring criticism in low-star reviews involves missed appointments, poor follow-up communication, and instances where repairs were ineffective or the labor cost was perceived as excessive relative to the work performed.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
282 Google reviews we collected
Phrases our text analysis found in 200 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 200 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Always on time, courteous and up front with pricing.”
“Willie arrived on time, was professional and courteous, and took the time to explain the issue clearly.”
“This person never showed.”
“I had a great experience with Sparrow Plumbing and Drain Cleaning.”
“Made a mess, didnt fix anyt”
“If you’re looking for a plumber you can truly trust, I highly recommend Willie and Sparrow Plumbing.”
“They were courteous and reasonable, and did a great job!”
“Work was good, they were friendly, but overpriced for the job done.”
“The work was done quickly and correctly, and he explained everything along the way.”
“Very professional, knowledgeable, personable, and honest.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Sparrow Plumbing and Drain Cleaning for 8 kinds of job. Pick one to see what they paid and said.
Willie has helped us on several occasions through the years. Always on time, courteous and up front with pricing.
I had a great experience with Sparrow Plumbing and Drain Cleaning. Willie arrived on time, was professional and courteous, and took the time to explain the issue clearly. He also shared helpful recommendations to prevent this from happening again, which I really appreciated. I’ve used Sparrow Plumbing and Drain…
Willie and his team are the best! Very professional, knowledgeable, personable, and honest. When you call this Family owned company, you talk to the family… Not a call service. They do what they say they are going to do. I would highly recommend.
Willie from Sparrow Plumbing was an absolute lifesaver. After my warranty company denied the repair, Willie still came out and took care of the issue without hesitation. He was professional, efficient, and clearly very knowledgeable. The work was done quickly and correctly, and he explained everything along the way.…
I use this service quite often and have been using them for years. I can always rely on prompt and efficient services. My problems are resolved on the first service every time!!! Highly Recommend!!!
Excellent service from Sparrow Plumbing! They were prompt, professional, and very thorough. Everything was explained clearly and the work was done perfectly. Hands down the best plumbing service I’ve used.
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 45 | $248–$593 |
| Plumbing pipe repair | 42 | $353–$1.4k |
| Plumbing leak detection | 36 | $205–$630 |
| Faucet repair | 27 | $228–$585 |
| Toilet repair | 24 | $239–$680 |
| Faucet installation | 21 | $340–$867 |
| Shower repair | 18 | $209–$613 |
| Toilet installation | 13 | $702–$1.9k |
4.9 ★★★★★ 282 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Willie has helped us on several occasions through the years. Always on time, courteous and up front with pricing.
Helpful in every way possible I will be calling again!!
I had a great experience with Sparrow Plumbing and Drain Cleaning. Willie arrived on time, was professional and courteous, and took the time to explain the issue clearly. He also shared helpful recommendations to prevent this from happening again, which I really appreciated. I’ve used Sparrow Plumbing and Drain Cleaning several times, and they are always consistent in delivering quality work and excellent customer service. I highly recommend this company!
They were courteous and reasonable, and did a great job!
Willie and his team are the best! Very professional, knowledgeable, personable, and honest. When you call this Family owned company, you talk to the family… Not a call service. They do what they say they are going to do. I would highly recommend.
Willie from Sparrow Plumbing was an absolute lifesaver. After my warranty company denied the repair, Willie still came out and took care of the issue without hesitation. He was professional, efficient, and clearly very knowledgeable. The work was done quickly and correctly, and he explained everything along the way. If you’re looking for a plumber you can truly trust, I highly recommend Willie and Sparrow Plumbing.
I use this service quite often and have been using them for years. I can always rely on prompt and efficient services. My problems are resolved on the first service every time!!! Highly Recommend!!!
Excellent service from Sparrow Plumbing! They were prompt, professional, and very thorough. Everything was explained clearly and the work was done perfectly. Hands down the best plumbing service I’ve used.
Sparrow did an incredible job helping me get my plumbing project completed. They were efficient and affordable and they did a quality job! They were very clear on everything that they would and would not do as part of their job and they stuck to it! The final inspector was very impressed with the quality of all the work they did. I would highly recommend them and will likely contact them again for future plumbing needs! Thanks you guys!
I have been using Sparrow Plumbing for years. Willie goes above and beyond to make sure the job is complete, done correctly, and professionally. I would highly Sparrow Plumbing for your next plumbing job.
Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
