Experts Reviews · Company report
Sparrow Plumbing and Drain Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%49+3.5Craft & service penalty93−0.7Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Sparrow Plumbing and Drain Cleaning

Des Peres, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #42Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 282 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sparrow Plumbing and Drain Cleaning is better than 91% of drain cleaning services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sparrow Plumbing and Drain Cleaning is better than 86% of drain cleaning services.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sparrow Plumbing and Drain Cleaning is better than 93% of drain cleaning services.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sparrow Plumbing and Drain Cleaning is better than 100% of drain cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sparrow Plumbing and Drain Cleaning is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sparrow Plumbing and Drain Cleaning is better than 49% of drain cleaning services.C
49

Reviews for your job

Customers hired Sparrow Plumbing and Drain Cleaning for 8 kinds of job.

Sparrow Plumbing and Drain Cleaning for plumbing leak detection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.37
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$205–$630
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak detection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#16 / 46

All 37 Google reviews tagged “Plumbing leak detection” · showing 20

ALocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great experience. Would use them again if anything else comes up. Willie and Lisa took care of my issue and treated me like family.

Great priceDrain cleaning+ Punctuality+ Quality+ Professionalism
Adrienne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My experience was courteous, professional and done in a timely manner. I would refer to anyone.

Not surePlumbing leak detectionPlumbing pipe repair
R11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I definitely would recommend Sparrow for any plumbing need. Willie is extremely professional. As a home owner, Willie has been the only plumber I have trusted to fix my plumbing needs. Based on my 6 years of experience working with him, he is top notch

Toilet repairDrain cleaningPlumbing leak detection+ Responsiveness+ Punctuality+ Quality
mauriceLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Outstanding service very knowledgeable about his work!!!

Toilet repairGarbage disposal installationPlumbing leak detection+ Professionalism
AishaLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Will was very upfront with his pricing (which is very reasonable). He is a very friendly person (my dogs even loved him!) I plan to use him for my plumbing needs in the future. I'd give him 10 stars if I could!

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
Brittnei6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I was very pleased by the service provided by Mr. Ford and his team. He was prompt, early even. I also received updates via call/text when they were en route as well. This company is professionally ran and I would absolutely use them again.

Plumbing leak detectionDrain cleaning+ Responsiveness+ Punctuality+ Quality
Angela5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional service. I was able to get an earlier appointment due to a cancellation because they called me to see if I was available, which I really appreciated. The services/repairs were able to be completed that same day. Pricing was very reasonable. I would definitely use Sparrow Plumbing again and will…

Plumbing leak detectionFaucet installationPlumbing leak repair+ Punctuality+ Quality+ Professionalism
Shanel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I can not say enough good things about Will and Sparrow Plumbing. Sparrow did an amazing job of communicating with me before, during and after the job was complete. Sparrow was very accommodating to try to get to my home as soon as possible to fix my problems. Communication is key. I was emailed, called and texted…

Plumbing leak detectionFaucet repairOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
aryn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have used this company three times now. I always recommend them to anyone needing plumbing services. They are always on time, professional, and they do a great job with fair prices! You can't go wrong with them. I'm so happy I've found a company that I can actually trust.

Plumbing leak detectionToilet installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
A2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I found Sparrow Plumbing after doing an extensive search on google. The reviews were great so I figured I’d give them a try to clear a clogged basement drain . Let me tell ya about this guy! Absolutely fantastic! He unclogged the basement drain however I had a leaky faucet in my bathroom and asked him what he can…

Plumbing leak detectionPlumbing pipe repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Kevin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Sparrow Plumbing is worthy of hiring. Will, the technician quickly assessed the situation, a leak under my kitchen faucet at the shut off valve. Got it repaired and helped in offering recommendations on updates to our plumbing system in an old South City home. He also, left the work area clean, which is huge. Thanks, Will of Sparrow Plumbing.

Plumbing leak detection
Wanda12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

A slow draining sink was the initial problem. Upon inspection Sparrow discovered prevoius incorrect fixes that led, and would eventually lead, into other issues down the road. This was their second major repair for me. Fair, trustworthy, dependable and great work. Give them a call, you'll be glad you did. Forever client.

Plumbing leak detectionDrain cleaning+ Responsiveness+ Punctuality+ Quality
JessicaLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Called the same day and Willie was out later that day. Very professional, put shoe covers on and mask the entire time. We will definitely be using them again for our sprinkler system fix.

Plumbing leak detection+ Responsiveness+ Punctuality+ Quality
lori10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They are a great company an will continue to use them for all my plumbing.

Plumbing leak detectionGarbage disposal installationPlumbing pipe repair
Brian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very responsive, efficient and scheduling was easy and communication was good. I will continue to use this company and would refer them to other people!

Plumbing leak detectionOutdoor plumbing system repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Joanie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They are super nice and responded accordingly

Plumbing leak detectionFaucet installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
GilbertLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service. They set a time and stick to the time, fast service, and quality service, everything you would want in a plumber

Plumbing leak detectionGarbage disposal installationShower repair
McNashLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Awesome and Efficient. After getting multiple bids we chose these guys and they did not disappoint! A rare breed. My BLACK brother is a Master Plumber and I highly recommend. 🥰

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Rashmi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Being in real estate, I come across plumbers and other contractors very often. Willie is by far the most efficient plumber ever. He was ON TIME, and ready to work. He was very professional and knowledgeable about the task. He installed a valve, I needed for my new dishwasher. Most importantly, he didn’t break…

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
PatriciaLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very professional and personable. I will use again and recommend to my family and friends.

Plumbing leak detectionDrain cleaning+ Responsiveness+ Punctuality+ Professionalism

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 43%Reasonable 43%Overpriced 0%Not sure 14%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning45$248–$593
Plumbing pipe repair42$353–$1.4k
Plumbing leak detection36$205–$630
Faucet repair27$228–$585
Toilet repair24$239–$680
Faucet installation21$340–$867
Shower repair18$209–$613
Toilet installation13$702–$1.9k

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