Experts Reviews · Company report
Sparrow Plumbing and Drain Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%49+3.5Craft & service penalty93−0.7Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Sparrow Plumbing and Drain Cleaning

Des Peres, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #42Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 282 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sparrow Plumbing and Drain Cleaning is better than 91% of drain cleaning services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sparrow Plumbing and Drain Cleaning is better than 86% of drain cleaning services.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sparrow Plumbing and Drain Cleaning is better than 93% of drain cleaning services.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sparrow Plumbing and Drain Cleaning is better than 100% of drain cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sparrow Plumbing and Drain Cleaning is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sparrow Plumbing and Drain Cleaning is better than 49% of drain cleaning services.C
49

Reviews for your job

Customers hired Sparrow Plumbing and Drain Cleaning for 8 kinds of job.

Sparrow Plumbing and Drain Cleaning for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.42
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$353–$1.4k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#18 / 52

All 42 Google reviews tagged “Plumbing pipe repair” · showing 20

Adrienne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My experience was courteous, professional and done in a timely manner. I would refer to anyone.

Not surePlumbing leak detectionPlumbing pipe repair
C10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent experience! I needed a professional to run new pipes and install a new water heater. They completed the job and had it permitted in great time! Will call again for any future plumbing needs.

Reasonable priceWater heater installationPlumbing pipe repairService not listed
Dave2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had our hot water heater go out as well as a backed up sink . Willie Ford the master plumber came and replaced the hot water heater and fixed the sink . He was very professional and did a great job

Water heater installationPlumbing pipe repair
TREDDi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Will was early. 🧡 He told us the problem in the front yard was due to rodents. He didn't try pretending that it was a plumbing problem to get money. I appreciated that. Also, Will thoroughly explained in simple terms for me and my elderly parents as the root cause of the leak and our options. He will be returning…

Faucet repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
HotboyssGalLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I could not be more pleased with the work completed by Sparrow Plumbing. Willie was extremely knowledgeable, professional and communication was awesome. He answered any and all questions, big and small, and the price was very reasonable. I would consider using Sparrow Plumbing and Drain Cleaning in the future and highly recommend their services.

Plumbing pipe repair+ Responsiveness+ Punctuality+ Professionalism
Axz2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Absolutely amazing service! Went above and beyond, super helpful and knowledgeable. Can’t say enough good things about my entire experience. Highly recommend!

Toilet installationPlumbing pipe repairToilet repair+ Responsiveness+ Punctuality+ Quality
Hoai8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I was on their schedule within three days, while others were booked out four weeks!!

Faucet installationPlumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Quality
Ebony12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very knowledgeable. Very honest and very good at the work they do. This is the only company I use and will use. Especially as a woman where many companies will try to get over on you. Highly recommend.

Plumbing pipe repairShower repairDrain cleaning
Mark3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Willie Ford and his associate were very professional and helped us immediately. We will use their services again if need be and will be recommended highly from my wife and myself.

Outdoor plumbing system repairPlumbing pipe repair
BasilLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

First time customer. Excellent service from the time I called to the time the repair was complete! Fair price, friendly, professional people!

Customer photo from Basil's review
Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Shanel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I can not say enough good things about Will and Sparrow Plumbing. Sparrow did an amazing job of communicating with me before, during and after the job was complete. Sparrow was very accommodating to try to get to my home as soon as possible to fix my problems. Communication is key. I was emailed, called and texted…

Plumbing leak detectionFaucet repairOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
aryn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have used this company three times now. I always recommend them to anyone needing plumbing services. They are always on time, professional, and they do a great job with fair prices! You can't go wrong with them. I'm so happy I've found a company that I can actually trust.

Plumbing leak detectionToilet installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
DLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I highly recommend this company! I was panicking because I’m set to have a new stove installed, but didn’t have a gas line. My kitchen sink was also backing up. I called Sparrow and they set up an appointment for an estimate. Once They came out for the estimate I loved how they set the expectation of what would…

Plumbing pipe repairDrain cleaningService not listed+ Responsiveness+ Punctuality+ Quality
Tremayne8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Sparrow Plumbing was knowledgeable and very professional. They explained what was going on and why the repair was needed. I would definitely recommend them.

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
A2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I found Sparrow Plumbing after doing an extensive search on google. The reviews were great so I figured I’d give them a try to clear a clogged basement drain . Let me tell ya about this guy! Absolutely fantastic! He unclogged the basement drain however I had a leaky faucet in my bathroom and asked him what he can…

Plumbing leak detectionPlumbing pipe repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
E7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very professional and fair pricing too. Will definitely recommend.

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
lori10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They are a great company an will continue to use them for all my plumbing.

Plumbing leak detectionGarbage disposal installationPlumbing pipe repair
Brian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very responsive, efficient and scheduling was easy and communication was good. I will continue to use this company and would refer them to other people!

Plumbing leak detectionOutdoor plumbing system repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Joanie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They are super nice and responded accordingly

Plumbing leak detectionFaucet installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Alicia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

HIGHLY RECOMMENDED!!!! We just bought our first home in December and our kitchen sink started to cause us problems and home warranty denied us due to a “pre-existing” condition basically scammed us and collected a service fee. I found Sparrow Plumbing in a Facebook group, I read the reviews and decided to call due…

Garbage disposal installationGarbage disposal repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality

Show more plumbing pipe repair reviews (22 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 43%Reasonable 43%Overpriced 0%Not sure 14%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning45$248–$593
Plumbing pipe repair42$353–$1.4k
Plumbing leak detection36$205–$630
Faucet repair27$228–$585
Toilet repair24$239–$680
Faucet installation21$340–$867
Shower repair18$209–$613
Toilet installation13$702–$1.9k

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