Experts Reviews · Company report
Specter Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Specter Pest Control

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #212Position by Experts Score among all companies we track in this category. of 373 pest control services · 4.9★ from 1,321 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Specter Pest Control is better than 92% of pest control services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Specter Pest Control is better than 87% of pest control services.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Specter Pest Control is better than —% of pest control services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Specter Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Specter Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Specter Pest Control is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Specter Pest Control for 8 kinds of job.

Specter Pest Control for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.216
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$133
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#83 / 294
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%

All 216 Google reviews tagged “Bug & insect extermination” · showing 20

Constance8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★

Very Knowledgeable. Did an excellent job explaining the process and notice things I weren’t aware of. Took his time made suggestions for future analysis. Thank you for a job well done.

Paid $180–200Reasonable priceBug & insect extermination
JoshLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

First phone call was very easy and told them about all the other people I had called and they were more than willing to price match and beat any competitors pricing fast service which was next day the technician was super friendly and very professional and answered any questions that we may have had and gave us tips…

Paid $140–160Great priceHome inspectionHornet & wasp exterminationTermite inspection
Z3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

Samir was awesome! On time, polite and did a great job. Thanks Samir and Specter!

Reasonable priceBug & insect extermination
Tiffany3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★

SAMIR was the BEST !! Very professional & informative.. The way he represented the company was outstanding he made me feel confident in choosing Spector from the others I companies called!!!!..now we just need to see the results!!!! Thank you Samir for the service & knowledge

Paid $100–120Great priceHome inspectionSpider exterminationGeneral pest inspection
AllenLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Great job! Thanks!

Bug & insect extermination
treyg835 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Very polite and professional.

Paid $180–200Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
3606 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Jason is amazing! The best tech thus far! He’s informative and always explains things thoroughly!

Paid $120–140Reasonable priceBug & insect extermination
AminaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Samir is phenomenal. Always kind, polite, professional and a pleasure to work with! He definitely gives it his all when he comes by and we truly appreciate it! 10 stars if we could!

General pest inspectionCockroach exterminationBug & insect extermination
Anna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Brandon was so communicative and respectful!

Not sureGeneral pest inspectionBug & insect extermination
Willie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Jason, he arrived to my house on time and ready to provide service. He explained the process and the service provided. Very professional and polite. Thank you, Jason.

Paid $180–200Reasonable priceBug & insect extermination
JasonLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Samir did a wonderful job. Was quick and professional.

Paid $120–140Reasonable priceHornet & wasp exterminationSpider exterminationBug & insect extermination
Bladimir2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Very good service

Reasonable priceHome inspectionRodent exterminationTermite inspection
Fat9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Our service member, Samir, arrived on time for our first day of services, and was very friendly, professional, knowledgeable, thorough, and helpful. He was very patient with us and answered all of our questions, of which we had a lot, and he was very respectful of our home and property. All around pleasant experience getting started.

Rodent exterminationGeneral pest inspectionCockroach extermination
Diandra9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Samir never seems to disappoint!

Paid $180–200Reasonable priceHome inspectionGeneral pest inspectionCockroach extermination
TheodoreLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Rory, the technician, was on time, personable, and very efficient. He listened carefully and understood the issue and the treatment that would be effective. Good representative of the company.

Paid $1–20Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Tyse1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Samir did excellent service!

Great priceSpider exterminationGeneral pest inspectionBug & insect extermination
AngeliaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Great experience every single time with Brandon! I love they send me the same inspector because it makes me feel comfortable and builds trust. Great guy, very informative and detailed. Highly recommend his service!

Paid $200+Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
MeLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★

The initial visit was a complete fiasco. I hired them specifically to eliminate bedbugs. Instead of doing the job, they methodically lectured me about biological cycles, droning on about how one bug creates a swarm in a week—. Less than 24 hours after they left, I was squashing bed bugs again like usual. When I…

OverpricedBug & insect exterminationBed bug extermination
DelmaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Matthew was very polite and professional

Paid $200+Great priceBug & insect exterminationService not listed
Meghan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Austin was awesome!!! Polite, quick, he’s compassionate and he saved my Orb Weaver ! Thanks Austin!!

Paid $200+Not sureCockroach exterminationBug & insect extermination

Show more bug & insect extermination reviews (196 more) →

Price

$133+23% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 58%Overpriced 2%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection280$58–$164
Bug & insect extermination216$58–$133
General pest inspection204$58–$128
Hornet & wasp extermination158$93–$282
Spider extermination128$76–$164
Rodent extermination117$83–$323
Cockroach extermination111$76–$246
Ant extermination63$76–$214

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