Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
SPEED HEATING & AIR CONDITIONING logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%95+24.8Value 15%100+15.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

SPEED HEATING & AIR CONDITIONING

Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 70 heat pump installation services · 5.0★ from 167 Google reviews

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Report card

Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.SPEED HEATING & AIR CONDITIONING is better than 97% of heat pump installation services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.SPEED HEATING & AIR CONDITIONING is better than 95% of heat pump installation services.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.SPEED HEATING & AIR CONDITIONING is better than —% of heat pump installation services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.SPEED HEATING & AIR CONDITIONING is better than 100% of heat pump installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.SPEED HEATING & AIR CONDITIONING is better than 100% of heat pump installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.SPEED HEATING & AIR CONDITIONING is better than —% of heat pump installation services.–
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Reviews for your job

Customers hired SPEED HEATING & AIR CONDITIONING for 6 kinds of job.

SPEED HEATING & AIR CONDITIONING for a/c system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$78–$353
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#50 / 54
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “A/C system maintenance”

LisaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Speed Heating & Air Conditioning was fantastic! They were able to come out in under 30 minutes. Considering the heat this entire week, this is greatly appreciated! Service was not only quick but thorough and very friendly. Thanks so much Mohammad 😁

A/C system maintenanceA/C system repair
Terrie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I was very pleased with the response time. Mohammad arrived diagnosed my issue on my A/C Unit. I am back in business!

Reasonable priceA/C system maintenanceA/C system repair
Hanin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I had a great experience with this air conditioning company. The team was professional, arrived on time, and completed the work efficiently. My AC is working perfectly now, and the whole process was smooth. Highly recommend their service.

Paid $100–200Great priceHVAC system repairA/C system maintenance
Mohammad6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Service was fast and professional and price is perfect

Paid $100–200Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
Robert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Thank you very much for the help!!!

Paid $200–300HVAC system repairHVAC system maintenanceA/C system maintenance
SheridaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mohammad came out to fix my air conditioning. He was very nice and he fixed and replaced the part that went bad. Before he left he checked the air filter and changed it for me. He was very nice and fast. I don’t think he was here for 20 minutes. I will do business with this company again!

A/C system maintenance
Colin11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Speed Heating & Cooling did a fantastic job at my house in Troy this morning. My AC needed a repair (just before the weather is about to get reaaallly hot), and they came out promptly, efficiently, and did a wonderful job repairing my system. He told me he had a fun schedule, which I believe, but was willing to…

Great priceHVAC system maintenanceA/C system maintenance

Price

$135-67% vs typical heat pump installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 56%Reasonable 35%Overpriced 0%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system repair31$192–$1.1k
HVAC system maintenance22$104–$417
A/C system maintenance7$78–$353
A/C system repair5$209–$585
Heating system repair5$158–$731
Heating system maintenance5$54–$278

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