Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Speed's Towing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%59+32.2Reliability 24%34+8.2Value 14%83+11.7Replies to reviews 7%11+0.8Craft & service penalty86−1.4Momentum penalty92−0.8Experts Score= 51Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.51SCORE

Speed's Towing

Tigard, OR · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #137Position by Experts Score among all companies we track in this category. of 144 towing services · 4.7★ from 1,288 Google reviews

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Report card

Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Speed's Towing is better than 59% of towing services.C
59
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Speed's Towing is better than 34% of towing services.D
34
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Speed's Towing is better than 86% of towing services.A
86
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Speed's Towing is better than 83% of towing services.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Speed's Towing is better than 92% of towing services.A
92
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Speed's Towing is better than 11% of towing services.F
11

Reviews for your job

Customers hired Speed's Towing for 8 kinds of job.

Speed's Towing for car lockouts

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Car lockouts”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#45 / 54
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Car lockouts”

desiree7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

John and Alex provided exceptional service during my recent lockout. I was quoted a 90-minute wait time, but they arrived much sooner than expected. Professional, fast, and highly efficient—I would definitely recommend them to anyone in a pinch. Thank you guys!!

Customer photo from desiree's review
Car lockouts
applecyrus23Local Guide · 159 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Amazing service and work, these guys were able to tow my Mustang with a dead motor and dead battery and park it into my garage 10 miles away at 3 in the morning!! it was a challenge, but the tow truck driver had a great attitude and was able to get it done I would recommend this company to anyone

Reasonable priceCar lockoutsCar towing
TylerLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Best tow Company in Portland. They are fast, efficient, and make it an easy process

Great priceMotorcycle towingCar lockoutsCar towing
RNLLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Speeds is the go-to company of my auto insurer's, so I have used them repeatedly. And boy, last night, I lucked out. Dispatch was quick and to-the-point, not wasting my time with extraneous questions. I was told to expect Sara (Sarah?) in about 45 minutes, depending on traffic. Well, I got her! Sarah's a powerhouse,…

Battery serviceSpecial vehicle towingCar lockouts
ally3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

David was very helpful! Came to the rescue quick and made my experience easy.

Car lockouts
Tammy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent experience

BatteryBattery serviceFuel delivery
James4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The service was great. The gentleman was a very polite and nice.

Car lockouts
MaxLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Tow specialist was the quickest ever. Got to me. Asked easy questions. Diagnosed the problem and fixed it on the spot. Best service I've ever had through tow company.

BatteryCar towingSpecial vehicle towing+ Punctuality+ Quality+ Professionalism
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Car lockouts
MarlaLocal Guide · 5 years ago★★★★★

Rating only, no written review.

Car lockouts+ Punctuality+ Professionalism
Steven5 years ago★★★★★

Rating only, no written review.

Car towingCar lockouts+ Punctuality+ Quality+ Professionalism
Melody1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Car lockouts+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 35%Overpriced 12%Not sure 32%

Jobs customers hired them for

JobReviewsCategory typical
Car towing303—
Special vehicle towing77—
Local hauling35—
Battery15—
Tire change14—
Car lockouts12—
Long distance hauling12—
Motorcycle towing10—

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