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Speed's Towing

Towing service · Tigard, OR · reviewed since 2013

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%59+32.2Reliability 24%34+8.2Value 14%83+11.7Replies to reviews 7%11+0.8Craft & service penalty86−1.4Momentum penalty92−0.8Experts Score= 51Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.51SCORE
CGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#137 of 144 towing servicesPosition by Experts Score among all companies we track in this category. · better than 5%
4.7 ★★★★★ 1,288 Google reviews · 24 photos
87%five-star reviews
4.61★last 12 monthsAverage stars on reviews from the last 12 months only.
12.8%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
6%reviews answered by the owner
Nov 2026latest review

Speed's Towing at a glance

Google reviewers for Speed's Towing in Tigard, OR, highlight rapid response times, professional drivers, and consistent communication during various towing and lockout situations. Customers frequently note that staff arrive on time or earlier than estimated and handle vehicles with care. However, low-star reviews criticize high pricing, property damage during transport, and unhelpful customer service when resolving disputes or retrieving impounded vehicles. The company maintains a 4.7 rating from 1288 reviews, though the owner only replies to a small percentage of feedback.

  • Google rating: 4.7 out of 5 from 1,288 reviews (87% five-star).
  • Reviews on this page: 1,288 Google reviews (682 with written comments, 24 with photos).
  • Owner responses: the business replied to 6% of reviews.
  • Most recent review: November 2, 2026.
  • Service: Towing Service serving Tigard, Oregon.

Data from Google, last updated November 3, 2026.

Score profile vs other towing services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

Satisfaction59Reliability34Craft & service86Value83Momentum92Replies to reviews11Satisfaction: 59 (median 91)Reliability: 34 (median 87)Craft & service: 86 (median 99)Value: 83 (median 100)Momentum: 92 (median 100)Replies to reviews: 11 (median 69)
Speed's TowingTowing Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Speed's Towing: 59/100 on this factor. Category median: 91.C
59
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Speed's Towing: 34/100 on this factor. Category median: 87.D
34
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Speed's Towing: 86/100 on this factor. Category median: 99.A
86
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Speed's Towing: 83/100 on this factor. Category median: 100.A
83
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Speed's Towing: 92/100 on this factor. Category median: 100.A
92
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Speed's Towing: 11/100 on this factor. Category median: 69.F
11

Bar = this company · dark tick = category median.

Star ratings

1,288 Google reviews we collected

  • 5 stars1,11787%
  • 4 stars645%
  • 3 stars202%
  • 2 stars71%
  • 1 star806%

Praise vs complaints

Phrases our text analysis found in 682 written reviews

  • Praise87892%
  • Complaints778%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price721%
  • Reasonable1235%
  • Overpriced412%
  • Not sure1132%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude36638%
  • Speed & response24025%
  • Quality & results12513%
  • Would recommend829%
  • Price & value626%
  • Communication495%
  • Honesty & trust313%

What customers talk about

We read 682 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Professional, fast, and highly efficient—I would definitely recommend them to anyone in a pinch.”
    “Called and talked to Chris, sales manager, for 20 minutes and he hung up on me mid conversation.”
  • “Tyler showed up quickly, he had my work van up and loaded and off the road quickly and safely.”
    “After 45 minutes of waiting outside, and 45 minutes waiting inside since it had gotten dark, the tow truck never showed up so I called.”
  • “John and Alex provided exceptional service during my recent lockout.”
    “1 of the worst towing companies, 100% gonna get sued pretty soon.”
  • “it was a challenge, but the tow truck driver had a great attitude and was able to get it done I would recommend this company to anyone”
    “I would not recommend doing business with this company.”
  • “A bit pricey considering the short distance needed to tow but was overall worth it for a very speedy and convenient recovery.”
    “10min maybe less drive from the accident to the garage charge $800+ its a rip off so for that Ill give 1 star.”
  • “Over multiple calls across several weeks they were consistently easy to work with — responsive, on time, and never made things harder than they needed to be.”
  • “The romanticists in the 1800s had this BS philosophy that if humans just trust in their hearts, they will always do the right thing.”
    “Just seemed dishonest to quote a price and add $20 after the job is done, but weird that they waited until I’d already driven away.”

People customers mention

  • Speeds 29 reviews
  • Portland 24 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Speed's Towing for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

Isnardo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Tyler showed up quickly, he had my work van up and loaded and off the road quickly and safely. He was professional and polite. Great service

Great priceCar towing
Brad2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Speed tones excellent company great representation by the employees was here on time notified me of an ETA. Really appreciate the service.

Not sureCar towing
desiree7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

John and Alex provided exceptional service during my recent lockout. I was quoted a 90-minute wait time, but they arrived much sooner than expected. Professional, fast, and highly efficient—I would definitely recommend them to anyone in a pinch. Thank you guys!!

Customer photo from desiree's review
Car lockouts
Michaela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Thank you Brian for coming to rescue me! Speeds will forever be my go to when I'm stuck ❤️

Customer photo from Michaela's review
Reasonable priceCar towing
Luis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★

1 of the worst towing companies, 100% gonna get sued pretty soon. Just like retriever towing, Not accepting 100% legit paperwork just to charge more . Sure they probably are some what "decent " if you call them yourself to help but otherwise they treat you bad and play victims. Be aware... Of this company

Overpriced
DavidLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

On 7/19, at 6am, my son needed a tow in Portland at N. Maryland & Killingsworth (parked car stuck in reverse). He had called several local tow companies who all said they'd call back. None did. Son was having a melt down! I called Speed's and they jumped right on it. They said they would send someone NOW and call my…

Car towing

Photos

Customer reviews

4.7 ★★★★★ 1,288 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Isnardo Bardo1 reviewTotal number of Google reviews Isnardo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Tyler showed up quickly, he had my work van up and loaded and off the road quickly and safely. He was professional and polite. Great service

  • Price assessment: Great price
  • Services: Car towing
Brad2 reviewsTotal number of Google reviews Brad has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Speed tones excellent company great representation by the employees was here on time notified me of an ETA. Really appreciate the service.

  • Price assessment: Not sure
  • Services: Car towing
Nan Helmig8 reviewsTotal number of Google reviews Nan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent service!

  • Services: Service not listed
Raymond Brahm10 reviewsTotal number of Google reviews Raymond has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Took great care of my car. Will recommend to others

  • Services: Car towing
Anna Kargin5 reviewsTotal number of Google reviews Anna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They were quick. Great service.

  • Price assessment: Reasonable price
  • Services: Car towing
Ethan Beickel13 reviewsTotal number of Google reviews Ethan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good guy picked me up. Got me to my mechanic Safely.

  • Price assessment: Not sure
  • Services: Car towing
desiree Wilson7 reviewsTotal number of Google reviews desiree has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

John and Alex provided exceptional service during my recent lockout. I was quoted a 90-minute wait time, but they arrived much sooner than expected. Professional, fast, and highly efficient—I would definitely recommend them to anyone in a pinch. Thank you guys!!

  • Services: Car lockouts
Shalom Israelyosef2 reviewsTotal number of Google reviews Shalom has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Tyler was very nice abd professional and Makhyla they are very helpful Staff.

angela jones4 reviewsTotal number of Google reviews angela has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Julio was professional and kind

Michaela Smith2 reviewsTotal number of Google reviews Michaela has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thank you Brian for coming to rescue me! Speeds will forever be my go to when I'm stuck ❤️

  • Price assessment: Reasonable price
  • Services: Car towing

Speed's Towing on Google Maps →

Business details