Personal injury attorney · Mequon, WI · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%28+2Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#54 of 89 domestic violence lawyersiPosition by Experts Score among all companies we track in this category. · better than 40%
4.8★★★★★210 Google reviews · 12 photos
94%five-star reviews
4.87★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.9%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Reviewers frequently praise the firm's clear communication, prompt responsiveness, and thorough explanations of legal processes during personal injury and disability cases. Clients often highlight the staff's professionalism and the firm's ability to negotiate fair settlements. However, a minority of reviews criticize the office for insufficient contact, dismissive initial interactions, or withdrawing representation without adequate effort.
Google rating: 4.8 out of 5 from 210 reviews (94% five-star).
Reviews on this page: 210 Google reviews (188 with written comments, 2 with photos).
Owner responses: the business replied to 38% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Sperling Law Offices LLCDomestic Violence Lawyers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sperling Law Offices LLC: 87/100 on this factor. Category median: 91.A
87
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sperling Law Offices LLC: 79/100 on this factor. Category median: 84.B
79
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sperling Law Offices LLC: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sperling Law Offices LLC: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sperling Law Offices LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sperling Law Offices LLC: 28/100 on this factor. Category median: 59.D
28
Bar = this company · dark tick = category median.
Star ratings
210 Google reviews we collected
4.8of 5
5 stars19794%
4 stars21%
3 stars10%
2 stars10%
1 star94%
Praise vs complaints
Phrases our text analysis found in 188 written reviews
97%praise
Praise33297%
Complaints123%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude9628%
Would recommend7722%
Quality & results5215%
Communication5015%
Speed & response3711%
Honesty & trust216%
Price & value113%
What customers talk about
We read 188 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Ryan was incredibly helpful, diligent and forthright with his knowledge and work ethic on my case.”
“Very unprofessional, I can't never seem to speak with someone when I call, they do not communicate efficiently.”
“I would definitely recommend Sperling Law to anyone needing legal representation!”
“…le case then withdrew her representation after doing no work at all I do not recommend coming here her name is katy…”
“Ricardo was compassionate, thorough, and smart with his explanation of my rights as well the limitations.”
“Very horrible law firm I had a claim to sue Walmart and she totally ignored me the whole case then withdrew her representation after doing no work at…”
“Ricardo was able to provide a favorable outcome , and had great communication and understanding !”
“Attorney Sperling and his team do clean efficient work and I have nothing but gratitude and thanks for their help.”
“Throughout the entire process, Attached Estrada kept me informed every step of the way and was always honest and transparent about what I could expect.”
“He made sure I got reimbursed for my out of pocket expenses and then negotiated a great settlement that was extremely fair.”
People customers mention
Estrada31 reviews
Ryan17 reviews
Ricardo15 reviews
Cameron12 reviews
Mike8 reviews
Leah7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Jada3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★
I reached out to discuss a situation regarding a previous car accident, but my experience with the representative who answered—Katie or Kathryn? —was extremely disappointing.
From the start, she seemed nonchalant and indifferent to my situation. I was barely able to explain my case before being met with dismissive…
Patricia3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Ricardo and his team did a remarkable job with my husband case. His services will be highly recommended!!
Bryan3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Mr. Ryan was incredibly helpful, diligent and forthright with his knowledge and work ethic on my case. He was able to make what has been an arduous journey through the government legal system much easier. I thank him for all of his aid and appreciate his early prep on what to expect along the way.
Sarah4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Thank you attorney Ricardo Estrada for your kind help in my case! Ricardo was able to provide a favorable outcome , and had great communication and understanding !!
Lord3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Excellent treatment, hospitality and factual legal guidance shown to me while services were provided for me. Attorney Sperling and his team do clean efficient work and I have nothing but gratitude and thanks for their help.
Dockey3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Yes, I would like to thank Ricardo Estrada, for the outcome and service, highly favored and appreciated
I reached out to discuss a situation regarding a previous car accident, but my experience with the representative who answered—Katie or Kathryn? —was extremely disappointing.
From the start, she seemed nonchalant and indifferent to my situation. I was barely able to explain my case before being met with dismissive answers. As someone who works in customer service myself, I understand how important it is to offer a warm, welcoming presence, especially over the phone when clients are seeking assistance with sensitive legal matters.
Although I could have asked to speak with someone else, this initial impression was enough to make me uncomfortable moving forward with your firm if that was an option or for future services if needed.
Patricia Scott3 reviewsiTotal number of Google reviews Patricia has written across all businesses on Google Maps, not just this one.
Mr. Ryan was incredibly helpful, diligent and forthright with his knowledge and work ethic on my case. He was able to make what has been an arduous journey through the government legal system much easier. I thank him for all of his aid and appreciate his early prep on what to expect along the way.
Sarah Love4 reviewsiTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
Thank you attorney Ricardo Estrada for your kind help in my case! Ricardo was able to provide a favorable outcome , and had great communication and understanding !!
Lord Hyperion3 reviewsiTotal number of Google reviews Lord has written across all businesses on Google Maps, not just this one.
Excellent treatment, hospitality and factual legal guidance shown to me while services were provided for me. Attorney Sperling and his team do clean efficient work and I have nothing but gratitude and thanks for their help.
Dockey 743 reviewsiTotal number of Google reviews Dockey has written across all businesses on Google Maps, not just this one.
Ricardo was compassionate, thorough, and smart with his explanation of my rights as well the limitations. The staff is efficient and caring, too. I would definitely recommend Sperling Law to anyone needing legal representation!
Iam Lishanae2 reviewsiTotal number of Google reviews Iam has written across all businesses on Google Maps, not just this one.
My family has been working with Ricardo as our lawyer for over 10 years. And I must say he has never let us down. Thank you so much Sperling Law Offices
LaShonda HarrisLocal Guide · 13 reviewsiTotal number of Google reviews LaShonda has written across all businesses on Google Maps, not just this one.
I had an excellent experience working with Attorney Ricardo Estrada and the Sperling team. They took over my case from another law firm and handled everything efficiently and professionally. Throughout the entire process, Attached Estrada kept me informed every step of the way and was always honest and transparent about what I could expect. I truly appreciated the clear communication, responsiveness, and dedication shown to my case. It made a stressful situation much easier to navigate. I highly recommend Atty Ricardo Estrada and his team to anyone looking for knowledgeable, trustworthy, and compassionate legal representation.
Noah Roder7 reviewsiTotal number of Google reviews Noah has written across all businesses on Google Maps, not just this one.
Super helpful with my personal injury case. Easy to communicate with and understands the end goal. Would recommend to anyone with their personal injury case.
