Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%91+22.1Value 14%93+13.2Replies to reviews 7%88+6.2Craft & service penalty98−0.2Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORESpider Control Inc
Detroit, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #193Position by Experts Score among all companies we track in this category. of 315 pest control services · 4.9★ from 856 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Spider Control Inc is better than 91% of pest control services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Spider Control Inc is better than 91% of pest control services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Spider Control Inc is better than 98% of pest control services.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Spider Control Inc is better than 93% of pest control services.A
93
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Spider Control Inc is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Spider Control Inc is better than 88% of pest control services.A
88
Reviews for your job
Customers hired Spider Control Inc for 8 kinds of job.
Spider Control Inc for hornet & wasp extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.57
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.79
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$96–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Hornet & wasp extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#236 / 258
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 57 Google reviews tagged “Hornet & wasp extermination” · showing 20
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
They set up the appointment and took care of it within 24 hours.
Paid $140–160Reasonable priceHornet & wasp extermination
KevinLocal Guide · 218 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Ryan did a great Job, I noticed he even knocked down some old wasp nests at the peeks of my home. No one else has done that!
Paid $100–120Reasonable priceHornet & wasp exterminationSpider extermination
Douglas6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Very Thrilled with his work
Hornet & wasp exterminationSpider extermination
White10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★
One of my windows or walls outside were sprayed
Paid $100–120Reasonable priceHornet & wasp extermination
Bob1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★
Sprayed on Friday. 3 new spider webs on my front porch by Sunday!
Paid $80–100Hornet & wasp extermination
Michael7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Michael was very courteous, thoughtful, pleasant, and efficient. He even thought to move a few of my Items out of harms way that I had not thought about. Great job!
Paid $140–160Reasonable priceHornet & wasp exterminationSpider extermination
Joe5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
He was on time and very thorough!
Great priceHornet & wasp extermination
J.J.4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
Never had a bad experience with Spider Control
Paid $160–180Reasonable priceHornet & wasp exterminationSpider extermination
JodieLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Love Spider Control l. I use them not only for my residence but for business. Extremely professional and excellent customer service.
Paid $200+Great priceHornet & wasp extermination
Darlene5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
He was respectful and did the areas that needed to be done!
Paid $120–140Reasonable priceHornet & wasp exterminationSpider extermination
Linda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Great
Paid $80–100Reasonable priceHornet & wasp extermination
Pamela4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★
Andrew did what he said he was going to do.
Paid $120–140Not sureHornet & wasp extermination
weed1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Andrew did a great job, neat and efficient will recommend!
Reasonable priceHornet & wasp exterminationFlea & mite exterminationBug & insect extermination
Phyllis2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Andrew did a nice job of making sure he didn’t miss any areas when spraying the outside of our home. I even saw him double check his work.
Paid $80–100Not sureHornet & wasp exterminationSpider extermination
Bea4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Did an exceptional job
Paid $120–140Reasonable priceHornet & wasp extermination
Andrea3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Professional, knowledgeable, respectful of property, and always do an incredible job spraying the house for paper wasps and spiders. Highly recommend!
Paid $80–100Great priceHornet & wasp extermination
Amy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★
Is he supposed to nock down the paper wasp nests that he sees while here? There are several I thought would have been taken down
Reasonable priceHornet & wasp extermination
Joe15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Polite & seemed thorough.
Paid $120–140Not sureHornet & wasp exterminationSpider exterminationMosquito extermination
Bonnie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Have used their service for several years and I am very pleased with this company. I would definitely recommend them!
Paid $100–120Reasonable priceHornet & wasp exterminationSpider extermination
CharlesLocal Guide · 105 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Not once in all the years, 23, have I ever had to call them back because the job wasn't done rigjt!
Paid $160–180Reasonable priceHornet & wasp extermination
Price
$121+7% vs typical pest control services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 25%Reasonable 67%Overpriced 2%Not sure 6%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Spider extermination | 375 | $83–$173 |
| Hornet & wasp extermination | 57 | $96–$282 |
| Bug & insect extermination | 25 | $61–$141 |
| Ant extermination | 23 | $81–$246 |
| Mosquito extermination | 21 | $66–$106 |
| Bee extermination | 11 | $188–$426 |
| General pest inspection | 9 | $61–$133 |
| Flea & mite extermination | 9 | $99–$282 |
